Watch your receipt they will charge for items you don't even have in front of them . Do not trust…read morethem . Also like to nickel and dime everything . We need more mom and pop parts yards .

They have pictures of some of their inventory online, which is nice to be able to see what could be…read moreleft in the yard. If you sign up on their website, you can get a discount for the $3 entry fee. They have manual lifts that can be used to help get parts from a car. I was able to buy a bumper in good condition (with core and filler) for about $100. It would be nice if they had a sink to wash your hands afterwards. There are some hand sanitizers and paper towels near the entrance. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018

Johnny was AWESOME!!!!! He was polite and respectful!!! He put my bulbs in quick and easy.read more

I was helped by a young woman called Tee. She was very knowledgeable about my problem. She had…read morelots of good info and saved me a couple of bucks too!

This business is unethical so stay away. I ordered a simple $100 part over 7 week ago and still…read morehaven't received it. At first Zach would answer my calls but now he's ghosting me. Both the office message system and Zach's mobile number are full and won't allow you to leave a message. Feels like a lot of other customers have bought parts and this business isn't sending the product.

From the owner: We are a manufacturer of stainless steel fuel tanks for you stock, custom, hot rod the car of your…read moredreams, we also make bumpers, chrome and stainless steel for Chevrolet and Ford cars and truck from 1928-54/ In addition we make s/s bumper braces for 28-40 Fords, and hundreds of other products.

Mike keeps playing games acting like he doesn't remember us calling about a p.o.s transmission he…read moresold me I want a refund but tells me I can't get one. I drove 3-4 time to Rockford from Racine and wasted about 100$ in gas each trip. Still hasn't given me call back I asked to speak with the owner/boss "he's on vacation" but wasn't on vacation an hour prior before I called the second time. I strongly suggest you don't buy anything from them. They are the true definition of a junk yard lbvs. Also never received my 100$ core refund

I am a small business owner in Indiana. I purchased a used engine from Rock City Auto Parts in…read moreRockford, Illinois -- about 2.5 hours from my location. On April 08, 2025, I left my credit card information with the owner, Kevin, to hold and pull the engine. My card was charged $1,002.11, which included the cost of the part, tax, and a credit card processing fee. A few days later, I traveled to the business to pick up the part. At that time, I paid $924.38 in cash, and Kevin told me the credit card charge would be refunded. He said he had my card number saved in his system and did not need to swipe the card to issue the refund. After a week had passed and I still hadn't seen a refund, I contacted Kevin again. He claimed the refund had been processed. I called my bank to check -- no refund was pending. I followed up with Kevin again, and during that call, he realized that a refund had been accidentally issued to another customer with a similar transaction from the same day. He told me he would contact that customer to resolve the mistake and issue my refund. However, after that conversation, he stopped answering my calls. I have made multiple attempts to follow up, but he has not responded. I am requesting assistance in recovering the $1,002.11 credit card charge, which should have been refunded after I paid in cash. As of today, I am waiting for KEVIN M HOFFMAN to return my calls. I have left multiple messages with his staff. No return calls.

Had a great experience here today where I called into the store for help with locating some…read morehard-to-find mower parts, and Dee was on the phone with me for almost 20 minutes making sure I found the exact parts I needed. She was patient and answered all my questions, and I ended up saving a lot of money because of her. Great customer service and would definitely recommend this store!

This is a clean and well stocked store But I still could…read moreonly give two stars as every time I'm in here they only have one lane open and there's always a line and they want to stand around and chitchat while they're in line so I'm forced to use the self check out especially when I'm stopped on a limited lunch hour and the woman at the self checkouts is just standing their idol. Doesn't even acknowledge you when you walk up.

This was my first car buying experience, but not my first car shopping experience. I've been to…read moredealers here and there throughout the years, as an adult and with my parents as a kid. We've all got experience with this. Something about this location set it apart. Everyone seemed genuinely happy to work there, and friendly. I never felt swindled or swayed or disregarded. That is something I rarely see in any of my daily interactions. The communication was spot on. Really a near perfect experience. I made a few mistakes myself, simply because of how happy I was to feel comfortable spending 20k+ on a used truck for the first time. I have purchased 6 used vehicles throughout the years, and new it was time to step up into the real world and take on significant debt for the first time in my life. Mind you I am 29 years old. A lot of us have taken the leap with school, cars, houses, etc. This was great though. I feel confident that I made a great purchase, spent a little more than I wanted, and maybe I might've got a better deal somewhere else, but I drove almost 2 hours to check out this truck. And I will do it again. Definitely an A+ dealership. They even filled up my tank since I had driven so far. Sam is the man who sold the truck, and Patti is the financial aspect. No complaints in the slightest and I am extremely happy. It's only been 2 days mind you, but I am happy purchasing my 2009 Chevy Silverado. If you're weary about dealerships, check these guys out. Also this is only the second positive review I've left in my life. And I don't even waste my time writing poor reviews.

had the car there today for a simple oil change. we had an appointment for the car. an hour and a…read morehalf later they still had done nothing with the car and not updated us on its status. they gave no explanation and very much acted as if they didn't care. this kind of service is a repeated problem with this dealer

Our 3rd RV purchase was at Collier; we wish we'd have been smart enough to do the first 2 there as…read morewell. Our initial contact, David, was patient as he showed us models in our price range. He didn't try to pressure or upsell us, instead, when we were finished he simply handed us his card and said he'd be available if we had any other questions. Collier has been family owned since 1961. There are long-term employees which we feel is an indicator of a quality company. Co-owner Jim, sales associates David and Todd, service manager Drew and team member Johnny, business manager Tabitha and other staff we encountered all made us feel that we'd been treated with honesty and respect and given a fair price.

I purchased 2 Rv's from this place and had a fantastic salesperson, Terry Turner. I have also…read moreused them exclusively to regularly maintain and upgrade. That was also a good experience. I am recently widowed and turned to them to sell my 2022 East/west trailer. I was given an extremely low offer which was initially beat by 2vother dealers. This where the real problem occurred. I was given such double talk and excuses. I understand that they want to make money, but I am an informed owner and had hoped for some loyalty.