what went. well ? just everything...! i had often drove by their place....never stopped....boy,…read morei was in for a treat ! the car was so great looking.....after hauling dogs around in it......i came home and when he delivered my car.....i gave him. the truck to clean ! precise. and perfect....thank you. mr gee

Flexibility in responding and setting an appointment. Melinda was easy to work with…read more The detailing of the interior of my vehicle was excellent in quality work and the short time it took to complete this project. All at a very reasonable cost.

I purchased the ultimate car wash. Normally they do a great job but yesterday not so much. My door…read morepanels weren't wiped down well the did a terrible job vacuuming the flors and wiping down the seats. The performance wasn't worth the $36 I paid.

They do a great job. Inside and out. The employees are exceptional also. I will not be going…read moreanywhere else.

I didn't get everything that I payed for. I left 4 messages on the answering machine to have…read moresomeone call me too inform them their automatic wash isn't working properly and no one will call me back. I am done.

I hate to have to write this review. My husband and I visited this location and as he was cleaning…read moreout the car I realized I forgot my wallet. A gentleman plowing the driveway approached us. It made me uncomfortable since it is a pandemic and he didn't seemed pleased. He proceeded to ask my husband if he needed any quarters and he said no. The guy was really rude and you could tell was displeased with us being there. Instead of coming back to vacuum we just went up to the free place on riverside. I am assuming he was the owner of the property as his actions indicated this. We won't be back and won't be recommending anyone to do business there. He made me feel very unsafe.

staff is extremely rude when leading you into the car wash. not happy with my experience.read more

I went through the car wash two weeks ago and it scratched my truck so bad, filed a claim and the…read moredid nothing. I spent 300.00 to fix it, and they won't do anything. Don't go here if you like your vehicle go to Ultimate Car and wash in Belevidere. Please contact the BBB seems a lot of us had issues two weeks ago I have photo proof. Wow you're generated duplicated response that you post to everyone just goes to show how much you care and hopefully people see these and never go to your car wash.

ABSOLUTELY HIGHLY RECOMMEND VIP MOBILE SHOP DETAIL! From attention to detail down to their customer…read moreservice , THE'RE GREAT ! I won't use anyone else ! Not to mention the inside of my vehicle smells amazing ! Can't say enough good things about this company ! 10/10

I hope I have their names right - Brendan and Alex just fully detailed my car inside and out. It's…read morea 2013 and looks brand new. These guys are meticulous perfectionists and friendly and polite. I will have my car detailed at least once a year by VIP and will ask for Brendan and Alex. I give them my highest recommendation.

Omg Blade is so nice and his pricing is really fair! Damn I'm gonna update this review after he's…read moredone but I can just tell he's going to do an amazing job and If so with his pricing structure il likely be a couple times a year customer from Here on out!

Blades Ride N Shine is really great to work with. They come out to the home, which I did not…read moreexpect. My Ford Fusion was in need of a good interior detail and Blade and his crew did a wonderful job. The upholstery looks brand new and the windows are so clean! My neighbor stopped by afterward and was so shocked that this was a service that came to my home. I shared his information with her as well. I would absolutely recommend Blades and know that I will use them again!

Terrible experience and service. After a long drive with my dogs, I needed to get the hair vacuumed…read moreup in my car. Taking a 2 hour lunch and making a 30 minute drive on a rainy day, I decided to pay for the most premium car wash experience called the "Ultimate Wash". Again, it was a rainy day, so all that was needed was the vacuum inside the car. Following the wash (with a tip) I raced back to work after the long lunch and drive back to the office. At the end of the day, I noticed the back of my car had not been touched. Hair all over the place. When I called, the owner did not even get on the phone with me, and did not offer any discount or refund. I will never go back, nor will I ever recommend.

Service, professionalism this place does a fantastic job, thorough detail work...hand down the best…read morewash around the Rockford, Belevidere, Freeport area...

BEWARE! When they first opened, I tried to sign up for a monthly package. On my next visit, they…read moresaid the subscription hadn't gone through, so I had to pay. Because of my paperless online banking, I didn't notice right away that the subscription DID go through and I was being charged monthly. Try to call them. lol They don't care, don't respond, and I am going to have to file a claim to get my $800 back.

Horrible. Should have listened to the reviews. Tried cancelling my membership back in March and I'm…read morestill getting charged 2 months later. After 2 phone calls, 2 emails, and 3 in-person visits later to cancel (every time I came in since March I was assured it was cancelled) they finally cancelled everything. I even gave them all my receipts and the person I assumed to be the manager still said "I don't have enough information to give you a refund for the last two months" --and those were months that I never used the car wash. Money hungry business owners who obviously don't care about the customer or trust them. The employees also don't seem to know how to start or cancel the fast pass system correctly, or else this wouldn't have happened. I really never leave bad reviews but this place is awful.

While employees are polite and helpful, the equipment itself is not that friendly to paint and…read moreshield wipers. That added extra expenses in repairs in the long run. The first time (not being sure)I let it slide and repaired it myself. The second time I noticed damage on vehicle, I reported it and never heard a word from management. Third time and then I was fed up, rear-shield wiper was damaged and their answer is that they're not responsible for damage to the vehicle.

This car wash does a great job. I belong to the club so I can wash every day, but I only do once a…read moreweek. It's a great buy! My only complaint is that it doesn't dry the back end very well. I just dry it a little myself. Money well spent to drive a clean car.

I'm only bothering to review this because no one else has done so already…read more I've visited this location several times when I'm in Rockford, and it is a much larger facility than most of the other store. It looks brand new and I have to say that the restroom is far nicer than most public restrooms I've tested out. Hands free with very nice tile work and the counter tops appear to be marble as well. Nice touch. I've been a subscriber to this chain for a couple years now. The price went up significantly, but because I insist on getting my car washed frequently it is still worth the expense. Compared to single stop pricing it is much less. Living in the Midwest in the winter seasons, cars have a very short shelf life if the owners don't want to take care. My 08 Honda Ody is getting up there in mileage but inside and out it's still looking far nicer than most others.

I waited in line for 5 minutes waiting to get to the spot to pay. The staff member working that…read morespot was just chatting away with the car in front of me. No clue how much longer I would need to wait to sign up so I decided I to leave. I need a quick place to go to wash my car off and this was not it.