Got here exactly at 8 am and there was already a line and even some people with appointments. Stood…read morein line for 15 min. I was told at first I would only need a patch and tires rotation and the wait should be only 45 min since there was 3 people waiting. An hour and a half later they finally got to my car. Unbeknownst to me the tire that had a nail in it was already patched from when I bought the car at the dealer, I could only assume since I haven't had any issues with this car and it was the first time getting a nail in it. Turns out you can't patch a patched tire so my only option was to buy a new one. Of course they try to sell you two tires at a time at least and the only discounts they offer are on sets of four. Took a total of two hours and 20 minutes to get fully serviced, also ended up purchasing the least expensive tire for my car at $139 after the discount tire warranty (best $14 you'll spend, TRUST ME ON THIS) and taxes ended up walking away spending $201 for one tire + free tire rotation. Overall, the service men were very professional and nice. As I observed how they handled the other customers, I didn't see any issues pop off. What kept me from giving them a better rating was the time estimate I was given versus how much time I actually spent there. I would rather it have been an over estimate which I was told the 45 minutes was an over estimate, but clearly it was not. From a customer standpoint I could've gotten a lot more done in two hours if I was told that's how long my car would've took. Dealing with a tire issue has already stressful and inconvenient so I think discount tire should it train their sales representatives to gauge more accurate wait times to improve the customer experience. Update: went to the link and it asks me to log in, also states it is for the Fleet Community and would need a company code to create an account. https://discounttiresf.my.site.com/TiresCommunitys/sprout-social-customer-reviewcaseld=500H000012tMKnYAM

I can't say enough about the friendly & excellent service at this location!…read more We took our 40ft RV in to have new tires put on. We called the night before & the mgr Neil was even willing to fit us in the evening before our scheduled appt when we mentioned being concerned about getting out of our location in the rain the next day but we ultimately didn't want the staff to be waiting for us so we went on Sat. (Later, we found out Neil had told his staff to be on the look out for us!) When we arrived Dallen, Jason, Devon, & Marco worked like a well oiled machine! All 4 of them moved so quickly & efficiently that we were in & out of Discount Tire way faster than we had hoped. Garrett answered some questions for us inside & was kind & helpful. The entire staff went above & beyond! This location is clean & conveniently located right off of I-10. We could tell that Neil manages a business where his employees work well together & are happy. That equals great results! You won't be disappointed if you purchase tires & have your work done here. I waited about a month to post bc I like to make sure everything was done 100% right. We have had absolutely no issues. Our RV pulls so much smoother. We couldn't be happier with our tires or the staff at Discount Tire in Seguin. Thank you Neil & everyone who worked on our RV!

Excellent mechanic. Professional and kind. Extremely knowledgeable about cars. Would recommend to…read moreanyone who cares about there automobile. A+

My truck would not start, he came over after I was home from work and took care of the issue. He…read moregave me advice in going forward should I have the issue again. Excellent mechanic, great people skills. I will recommend him to anyone that I hear has issues with their vehicles. Now I know who to call in the future. Since he did not replace any parts, only cleaned the relay contact, he did not charge me anything, a good man in my book and one to be trusted with my vehicles in the future.

Our car had the starter go out on us yesterday and we called Texas Pride Towing. Victor was very…read morehelpful and arrived within 30 minutes to tow us to the shop. He kept in constant communication with us. Was upfront about the cost and the work was done within less than 16 hours. They did not price gouge us, as many places tend to do. They even allowed us to come after business hours to pick up the vehicle. We are so grateful to Texas Pride Towing for their help!

Texas Pride Towing is wonderful, professional, company! They really care about quick, kind…read morecustomer service.

Good, Honest people. Quality work! Helped me with 2…read morevehicles now, made the process easy. They worked with my insurance and I barely had to do anything besides file the claim.

Professional and friendly. While they are just a bit out of the way the outstanding service is well…read moreworth the trip.