Best car audio shop in and around Seguin area!! He definitely has an ear for great sound. 100%…read morecustomer satisfaction guarantee.

From the owner: I have been in this business for over 32 years. We offer…read moreinstallations for mild to wild. We have a in-house CNC machine that put us above anyone for miles. We are known for quality work and great prices.

"Ms. Angie" was fantastic! My battery died & I needed a new one that was reliable but not a…read morefortune. She helped me find a great one & everything I needed to go with it for my car. She was friendly & efficient! Kind people are so rare now. I really appreciate it when I get to meet people like the Asst store mgr Angelica. Quick update: I forgot to post this when I bought the battery the beginning of August. It is now the 21st of Oct. It has been an excellent battery so far!

Actual store location being in North Seguin on 123. Zahn helped me install a soft plug in a water…read morepump. I did not have the correct tool so he was able to provide store products which saved me over $65 in tools for a 10 second install. I appreciate his over the top support and will give all of my support to this location.

My car wouldn't start without jiggling the battery--very infuriating. I saw O'Reily while driving…read moredown Court Street and noticed their free services. I went inside and asked Jason to check out my battery. He tested it, and all was good. We noticed the battery hold down was loose so he took a ratchet to it, solving the problem. Jason was respectful, friendly, and efficient to this woman. I recommend O'Reily and him.

Ray helped me out with my dead car battery, tested it and changed it out for me as well. Highly…read morerecommend asking for him when you come to this location. Awesome dude, everyone was super nice and helpful. Great location to go to for services. Highly recommend.

So disappointed. I'm a 65-year-old woman who walked in and asked if someone would help me change a…read morebrake light. I would have been happy to just borrow a screwdriver and had them talk me through it, but the mustached man behind the counter said they didn't do things like that. I will never go to the store again.

Yeah sitting in parking lot 2:30 part was supposed to be here when they opened this morning…read more Cost me a hundred bucks for the mechanic who came to house to install part and a tow of 100$ to have it towed to his shop. What a great deal for an alternator installation.

Specifics too boring to recount, but Shanafelt Auto went beyond reasonable expectations to take…read moregood care of me. Fred, Andrew and everyone else I encountered were friendly and helpful. People you can trust to do the right thing.

I had a loose fender skirt on a used Nissan Kicks I recently bought. The advisor, Mo, examined the…read moreissue and gave me an honest assessment. Within an hour of my arrival they restored the problem and I was on my way. Thanks, Mo!

Albert was off-the-clock and heading out. He and Andy assisted our urgent situation without any…read moreconsideration. We were stranded on I35 trying to get home. Michael, owner of Haus Call Mobile Mechanics, came to us to diagnose our van's issues. Albert and Andy worked with Michael to locate a necessary part to remedy our emergency; otherwise, we would've been stuck. Thank you guys!

I would like to say thank you to Angel Mendoza who helped me figure out what the best parts for my…read moretruck to be the most optimum performance. If it wasn't for him, I would not have known what to buy for my truck. I highly recommend stopping by the New Braunfels location at 602 Walnut. Store #1368. I highly recommend them for all your auto needs.

And this is why I always come back to AutoZone, time after time. Deana went above and beyond to…read morehelp me out. She checked the battery, cleaned the battery posts, checked it again, replaced the battery (still under warranty ) and then checked the alternator and starter. Her customer service was exemplary! She refused a tip, showed a true humility and willingness to serve. I highly recommend this store. They have me as a Customer for life.

Thank you Leo and your AutoZone Team. We were visiting town and had a battery emergency and he was…read moreright there to help.

I would like to give the biggest thank you possible to Zamiel and Nathaniel. On 8/5 I was driving…read morein the middle lane in I-10 and there was a rake that took out both of my tires on the right side. I was a crying mess calling places, of course it was 6pm so most places were closed. These amazing men were able to help me get two new tires that night. By the time I was able to find a tow truck to make it to this Walmart it was 8:50 pm and they changes my tires and did it with grace. I was crying and so scared and they were able to put me at ease. I had been driving since 3am from Tucson Az on my way home to Orlando Fl. Thanks to them I was able to finish my drive home the next day on time. There are not enough words for me to tell them thank you. I had never felt so helpless before and they were amazing! Thank you Nathaniel and Zamiel, you guys are such an asset to this Walmart.

After our initial conversation with managers at Beck, we dropped off our vehicle for a diagnostic…read moreon March 28th, 2024. 2 weeks went by before they finally let us know that our vehicle was being inspected. They told us that our vehicle wouldn't start and it needed a new battery for $180. They said it was a 4 year premium battery, so we agreed. They then called us back the next day and said it also needed a new starter. We asked if they were sure about that, and if they'd completed the diagnostic. We were told "No, we have to get it started in order to do the diagnostic". So we agreed to a $700 charge for replacing the starter. Another 2 weeks went by, despite us calling several times to see what the hold up was. After an entire month of our vehicle sitting at the dealership, we spoke with the mechanic James. When we got on the phone with James, we noticed his tone was aggressive and elevated. James told us that he had not completed the diagnostic, and that he didn't plan to. We were confused by his words... and when we explained that the only reason we dropped off our vehicle was for a full diagnostic... James told us that he "isn't going to put another minute into our car." We asked to speak to the manager, and when Jim put us on hold we could hear him speaking to the manager. Although we couldn't make out what he was saying, we could hear that he was speaking in an elevated tone. When the manager (Tim Dudley) got on the phone, he told us that we "just need to get a new car." He told us that our vehicle was "old" and "unsafe" and that they were not going to put any more work into it. When we asked what was wrong with it, he simply repeated that "it's just old and you need to get a new car". So, we decided to just pick up our vehicle and move on. On 7/01/2024 they sent a shuttle to come and pick me up. When I got to the dealership they were closed, but they left the keys in the car out front. When I got in and pulled off, I realized that something was terribly wrong with the breaks. I could barely stop. My residence was only 14 miles away, so I decided to try and make it home. I drove slow and with my hazard lights on the whole way. Still, I missed my drive way by over 100 yards, because the breaks were so bad. We didn't have any issues with the breaks when we dropped it off. I'm not sure what happened, but I contacted the dealership the same day via email explaining everything. No one bothered to call me back or respond. We have since contacted an attorney to see our options. But I would highly recommend any one considering dealing with this business to think twice. They are extremely unprofessional, and negligent. I still don't know why they treated us this way, but if they can do it to us, they can do the same to anyone. Buyer Beware!

amazing service! highly grateful for this dealership and for Russell Steele who helped me get into…read moremy dream truck! thanks guys!