So, my boss had a key fob that needed a new battery. He didn't have time to do it himself, so I…read morewent with the fob to get it looked at so he could use it again. I found this place on Yelp, and since it was only a few miles from the office, I swung in. The store itself is clean and well stocked. Happy to see a nice clean store! I had called the store earlier and the guy, who's name ended up being Jesse was really helpful. When I came in, he strolled out from the back and took a look at the fob or me. He said that the fob was old and broken, and needed to be replaced, and offered me a guy across town who could fix it for me. I was really happy with my time here. Guy is knowledgeable, friendly and prices are fair all around. They even have car bays as well! NICE! I will return in the future for other services.

If you think you need a battery, come up and see these…read morefolks!! This has been my go-to place since they were in their old,tiny location. They are honest, and fair with their pricing. You can go to an auto parts store if you'd like, but you will never get the top-notch level of service and professionalism you will definitely get here.

The team of Corey (sp?) and Tommy working the evening I had a dead battery proved to be exceptional…read more- two great O'Reilly (in Royal Oak) employees who showcase by example what outstanding customer service is and should be! When no one else was offering to help with a battery and its replacement (from reasons that ranged from the obtuse of my "model / make car couldn't be done" to "we close in 30 minutes, so no" ... they answered the call for help and did the battery replace for me - just great service all around!

Modern two story building purpose built for auto parts, upstairs is storage. Private parking lot,…read morejust off of busy Woodward. Clean, bright, with well labeled aisles. Lots of parts rack space behind the counters. The staff is kid of stand offish.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

My little visit to "The Bench Tech" was a positive experience at a fair price. My computer runs…read moregreat, thanks to their expertise. I would gladly recommend their services to anyone in need of computer repair.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

Cleaned the viruses on my phone for $95. Same day. Will return with other devices. Friendly gave…read moregood advice.

Was having phone charging issues. Took phone to them at 11:30 - had repaired and returned by 1:45!…read more Now charging quickly. Totally appreciated the quick response and affordability.

I've purchased a battery for a Dodge Challenger SRT8 here, and their service is GREAT!!! I've sent…read morea friend there to get a battery for his Chevy Cruze, and again, he said the service was great. Also, the price of their batteries are reasonable, and they're willing to install for no additional cost. When you need to replace your battery, go here and you won't be disappointed!!!

Having trouble with our scooters. Stopped to check out this…read moreplace. Tim took great care of us!! Installed and everything!!

Way better than the auto parts stores. They have great pricing, and actually know what their…read moretalking about.

Not only high quality batteries at a fair price but the people are great. Chris and others go out…read moreof their way to teach and help you with proper selection and care for your battery. They also go out of their way to make sure you actually need a new battery. Best service I have found in metro Detroit.