DON'T GO HERE!! If you want to be safe from Covid-19, don't go here. They don't wear masks in the…read morestore and are not safe. The employees aren't wearing masks yet they expect the customers to.

Casey and Ben at O'Reilly auto parts on Cooley Lake Road in White Lake really rock! Provide me with…read morethe parts I needed to fix my car and when I had to come back and make an adjustment they were no problem at all, very gracious and professional. You gotta go to O'Reillys on Cooley Lake Road to get the best service ever.!

My husband found he needed a special tool in order to change the brakes and rotors on his car…read more O'Reilly had the part and allowed him to use it for free (of course there was a refundable security deposit required).

Advance Auto Parts refused to honor the 2-year warranty on the battery I bought six months ago. I…read morehave filed a complaint via the BBB with its corporate office and will follow up in order to resolve the issue in good faith. Here is the complaint as filed: In June 2018, I purchased a new "silver" car battery for my 2013 Ford Edge. Today, while having the oil changed at the Ford dealership, the diagnostics ran showed that the battery measured at 484 CCA. Evidently, it should measure at 590 CCA. Therefore, the dealership stated that the battery should be replaced immediately - there was no other cause found that would explain the low charge. It was simply a battery that needed to be replaced. So, I went to the Advance Auto Parts store in White Lake on this same day at 7:15 p.m.- this was the same store where I bought, and had installed, the battery. The two gentlemen working there this evening ran diagnostics on my vehicle which showed the battery measured at 513 CCA. They asked me what year my Explorer was, and I told them it was a 2013 model year as well as an Edge, not an Explorer. Both gentlemen stated that they would be willing to charge the battery for me which would get me home but, would not be sustainable long term. Since the battery has a two-year warranty, I asked that it be replaced with a new one - that request was refused. I asked if I should escalate the issue to the store manager, Megan Wilson, and I was told that she would tell me the same thing. So, an expensive part purchased for my vehicle appears to be defective and is performing in a sub-par fashion yet, Advance Auto Parts refuses to replace the battery with an optimally performing part, in good faith. The warranty should be honored and I should be given a new, and installed, battery as opposed to charging the defective one temporarily. Buyer, most certainly beware....Thank you.

Not the best service but far from the worst only problem is I'm pretty certain I left my pocket…read moreknife on the counter there and I left got home realised I left my knife back there and so I called and know one knew anything about it so I'm pretty sure an employee stole it.

These guys are total pros and I'm so glad I found them. I took my truck in yesterday with no…read moreappointment for an exhaust issue that was affecting driveability. I was expecting it to take days to get to it, diagnose, order parts, install, etc. Imagine my surprise when they called me within an hour to explain their diagnosis. The price was very fair so I gave them the go-ahead to replace catalytic converters and O2 sensors. They called me back about an hour later to let me know it was done! On top of that, they didn't throw parts at it and ended up saving me another $500 by testing the O2 sensors and determining they were still fine. This was ~25% of the final bill and they could have easily told me it was needed. I appreciate their quick, accurate, and honest work. I will definitely be back!

Got my mufflers deleted for a good price and within a great time frame. Was in and out in about 45…read moreminutes to 1 hour

I support local businesses!…read more This establishment is what it automotive stores should strive to be like, the 1on1 attention you get is like no other place. The prices are good, they seem to have everything you need of can order it for next morning.

Guy in the back that helped us with the battery's was so rude he had an attitude as soon as we…read moreasked for the battery, it only got worse from there because right after he told us the price it's my first time replacing my battery I found one for $30 cheaper he gets angry and says I canceled everything you guys can leave and shop else where very rude never going back there!

The associate offered to help right after I entered the store and helped me find 3 of the 4 items…read more The other was out of stock. It was a quick checkout process.

I was looking for a rare car battery (s46B24R), and they had one in stock AND for a better price…read morethan anyplace else AND the guy there was crazy nice. I will definitely go back to this specific store for all of my auto needs.

John Z was very helpful and professional. Totally awesome. I really appreciate how quick and…read moreknowledgeable he is.

Terrible customer service. Returned my battery immediately after buying it. Person behind the…read morecounter said he did not want to install it. Manager told me they typically only do it for women and whether or not I made the purchase it did not impact his paycheck. Nothing but attitude and laziness, like the other reviews mentioned. Four people working, no customers. No one wants to work. Too bad. I will not return.

No one should ever shop here. I have always been a big advocate of supporting local business. I…read morewill never be able to shop here again and will tell everyone I know the same. I went in there to buy a tool and when bought I explained the the sales person I didn't know if what I was buying was correct. He said don't worry if it isn't feel free to come back. When I went to return the item the owner became very irate and yelling at me. Stated he did not except returns on tools or electrical parts. On his receipt it only mentions electrical parts nothing about tools. He yelled "take the godamn thing back" and threw the wrench and receipt at his employee. All over $11.60. I can not support someone who not only is extremely rude but treats there employees that way.

I'm new to car repair and know basically nothing. I needed to go somewhere to get a rebuilt…read morestarter so I could attempt my first repair. I was told knights had them so I went in. They did indeed get me the starter but I don't think I'll go back. They made me feel like I was definitely not "in the club" while they helped me since I didn't know a whole lot. The guys working there are gruff and ornery old guys who are more interested in cars than customers. I'll be taking my money down the street to Murrays or Autozone from now on. They're more willing to help you figure out what you need and won't be rude to you in the process.

use at own risk. Has tires done there and the lug nuts were not tightened and I ended up on side of…read moreroad and they had to send a tow truck. once my car arrived back to shop to shop to fix - a miracle happened - nothing was wrong - well rhey covered it up. the tow truck driver saw the tires had issues. The owner and manager became rude with my wife and I. I am a service disabled veteran and Realtor and need my car. They put my wife and I in danger. I would not recommend.

I took my car for service to them just to swap tires. They have damaged 3 out of 4 wheels. When I…read moreconfronted the manager he called me a lier. So I just paid and left. I understand it's his work against mind. My car is less than year old. If you take your car there make sure you take pictures before and after. They will not own any damages accrued while the car is in their possession. On one wheel you can see scratches on wheel and brand new tire.