I bought an engine from Howard's that was "guaranteed" to run. If not, they take it back. I got…read morethere to pick it up and it's covered in old oil caked all over it from top to bottom. I took the guys word that said it ran when they took it out of the car it was in that had a bad transmission. I paid my mechanic to take my existing engine out and put the "guaranteed to run" engine in only to find it didn't run and couldn't have before removing it from the original car. I know this because it had 3 of the 4 spark plugs completely burned up and two sensors not working. Once he got it running we found the water pump was leaking and the timing belt was making noise...so several shop hours later and $$$ in parts we finally have a engine that runs. We drive it home and check the oil daily for the first few days to find that it is getting lower each passing day with no sign of leaks. Turns out it's burning oil! Howard's said take it out and bring it back which sounds great except I've already paid to have the old engine removed, the "guaranteed" one put in and several hundred in parts and labor put into it. If only they'd have told me the truth from the beginning I could have replaced several of the parts and rebuilt it before installing it saving me hundreds of dollars or continued shopping for something that met my needs. They made a couple hundred off of me but I guarantee it will be the last money they make off of me. And I do stand behind my guarantee! Beware of these crooks. I won't recommend them to anyone!

From the owner: We sell used and new auto parts for all kinds of vehicle'sread more

This is a good place to do business. I was looking for a particular part last week and found this…read moreplace to be very helpful. In the future I'd always start here when searching for any used auto parts. Friendly, honest, helpful.

Put in a order for a trunk lid wasnt told about all the hail damage when showed up i sent it back…read morethen HandW called me said they had another one but it has spoiler i said ok thats fine ill take it. They said they would pull it send it over well days went by i haven't herd from them nor got the truck lid so i call them they said it wasn't any good well i been waiting for it why u not call me day ago let me know this wasn't any good so i wasnt waiting for it

Great service in cashier area, which is the only reason I'm not giving one star. Though, payment…read moreneeds to take place in the front, where my receipt was printed...twenty feet away. It's an unnecessary process. It took me 45 mins to get a trailer hitch, and I walked in with the part number in hand. Front desk lady seemed pissy on the phone and the day after when I picked up my product. She needs an attitude adjustment or y'all need to find someone else. I'm not sure I will refer this company solely due to her lack of any customer service. I've worked in the service industry for 15+ years, she will drive your local people away.

In my 37 years in business I have never seen any company so unorganized, incompetent,…read moreinconsiderate, with every lame excuse you can think of why they didn't do there job. And that includes everyone , the outside salesman, the counter people and for sure the manager. The outside salesman said you will have to special order these 8 axles, take about three/ four weeks but they should come with the balance of the trailer componants. I wait my three weeks, called in to check on my parts. The outside salesman went on vacation so my axles and parts have not been ordered. The store manager has not returned any of my 5 calls nor has the outside salesman tried to solve the problem. So finally I get 7 of my speacial order axles last week, the store people said one axle missed the truck, we picked my last special order axle today, it dosn't match the other 7 speacial order axles! They don't rate one star !

Rush? Not likely! Have 6-days wrapped up in an oil change on a 2018 F-150, and had to take it…read moreback due to a leak after they changed the oil. When I took it back I made an appointment a week before hand, and emphasized that NEEDED the truck the next day. NOPE! Worse, their attitude was very much Take it or Leave it, Not My Problem. No call. Supposed to pick up at 7am when they open, but they don't show up until at least 7:20am. AVOID.

From the owner: Rush Truck Centers - Springfield, MO is a medium- and heavy-duty commercial truck dealer in…read moreSpringfield, Missouri, selling new and used International, Isuzu and Dennis Eagle trucks. This location provides parts and service solutions for all makes and models of commercial trucks, as well as mobile service and same-day Xpress Service repair estimates and preventive maintenance. And all Rush Truck Centers locations offer customizable Maintenance Plans to help you manage the ongoing expense of maintaining your vehicles. Rush Truck Leasing - Springfield Idealease, also housed at this location, offers Idealease commercial truck rental and leasing options.

The employer we work with was exceptionally helpful . We bought a windshield wiper for our Sequoia…read moreand he assisted us with installing it . Very nice and professional !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This business will not honor their warranty or stand behind the products they sell. They tested it…read more It was bad. The warranty was clearly printed on the battery, but they refused to replace it. Don't spend your money with a business that will not help when it counts.

The guys are always kind and courteous and eager to help. I've bought probably well over a dozen…read morebatteries from these guys through the years. I've never had a problem.