Mario is so helpful! Thank you Mario! He eased my mind by showing me what was and was not a concern…read moreso I didn't need to wait for an appointment at the dealership

My husband brought my car in to have the battery checked because it went dead. Anjum greeted him…read morewith a friendly face and immediately tested the battery and said that it registered bad on their machine. Now he could have sold my husband a new battery because we obviously didn't remember that we got a new battery last year at the dealership, but instead he said there was a sticker on it that says 7/21 which he assumed meant we bought it last year and suggested we take it back to the dealer. Honesty is hard to find these days so this AutoZone will be visited again.

stopped into Advance Auto Parts recently and had a really smooth experience. The staff was helpful,…read morepatient, and actually made sure I was getting the right part instead of just trying to rush the sale. They took the time to look up what fit my car, explained the options, and even gave me a couple of tips for installation. Store was clean, organized, and I didn't have to go hunting for someone to help me. That really stood out. You can tell they know their stuff and care about making sure customers leave confident, not confused. Definitely my go-to spot for auto parts and car advice. Solid service from start to finish.

Went for a new battery. The woman behind the counter was very friendly and helpful. Her and a…read morecoworker installed it very quickly and had me on my way!

On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Emanuel was amazing. I have lupus and couldn't get my headlight bulbs in. He came out in the heat…read moreand installed them for me. He definitely got 10 gold stars in my book! He did NOT have to do that. It's like scorching hot, but he still helped me! All I can say is THANK YOU FROM THE BOTTOM OF MY HEART!!!

Super helpful staff made sure we had the right wipers and that they were installed correctly…read more Shoutout Nathan for finding the right ones and Robin for the installation. Took 5 minutes total :)

If there was a no star rating I would give this location, better yet a particular member - Ken K…read morezero stars. I'm a delivery driver who relies on their car for making a living as a college student. My older car had been having some problems so my friends suggested I buy a rebuilt alternator through Advanced Auto Parts online and they'd help install it. After the installation, my car worked normally for about a week then continued to die. After replacing the battery along with the rebuilt alternator, it was clear my culprit was the defective rebuilt alternator. I was forced to go to an auto repair shop to get a brand new alternator and another couple hundred dollars spent on the problem to finally have it fixed. My plan was to return the defective alternator back to Advanced Auto Parts to get my money back since it didn't work. After talking with Ken K. he told me that he didn't want to refund my alternator since he was concerned with meeting the stores quota for the quarter. I was immeadiately off-put by this comment because if their product didn't work, I wanted my money back. He kept prying me to return it to the store I had picked it up at because it was their problem - not his. He said he would be losing money by giving me a refund and I stated I had already lost enough money buying this product from Advanced Auto Parts and time out of working as a driver. I had to push to get him to give me a refund. This was the most unprofessional customer service interaction I have ever had in my life. He continued to try make an apathetic apology saying that he doesn't understand why a rebuilt alternator would be defective. After all was said and done, he said "I hope that doesn't happen next time and keep in mind you should return it to the store you picked your item up from" well Ken K, there won't be a next time thanks to your off putting social skills.

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

Dropped off my vehicle to get the gauges working on my dash. It was ready the next day and hundreds…read moreof dollars less then quoted by other companies. I highly recommend them.

We needed a new spare key fob for our '22 Buick Envision. Bryan and the Fitz'z gang were competent,…read moreprofessional, and an incredible bargain compared to other prices I got (if they could even do it b/c our car was "too new"). They even stayed a little late to finish the job. Great small community (Lemay) business, deserving of your support.

Drove 2 hours just to be told I couldn't pay for a transmission cause the registers close at 430…read more They told me twice on the phone that they dont close til 5. Also told me on the phone that I couldn't pay on the phone and they needed a day or 2 to pull the tranny after I paid for it. So drove 2 hours to pay and was shafted by these idiots. Will not be doing business with them

I needed a new rim for my car. I called and they were so helpful and found a replacement. My plan…read morewas to pick up the rim and take it to an auto body shop to get it put on my tire and then onto my car. While I was at liberty, they offered to do all of that as well. Also, they wound up repairing the tire because it had a nail in it! They noticed that my battery was not screwed in tightly and, sometimes it would keep my car from starting. I thought I was going to have to get a new battery but they let me know that it just wasn't screwed in tight. So they also offered to do that. I'm so grateful that I didn't have to spend an arm and a leg. I will recommend these guys to whoever I can and return if I ever have any future problems. This is one of the best parts about giving your dollars to locally owned businesses....because they actually care! Thanks guys!!

My salesman was Calvin Williams. He was amazing. So super nice and helpful! Finance was easy and…read moreeveryone was so friendly! I would definitely shop here again and recommend to all. 10/10

Outstanding customer service!…read more I brought my car in recently with a ton of issues. They diagnosed and repaired the issues quickly, provided me with a nice courtesy vehicle while the repairs were being made, and even washed and vacuumed my car before I got it back. Huge shoutout to Aaron in the service department for going above and beyond to help me through the whole process!