John and justin were amazing! Helped us with our battery troubles! Came out and scanned the vehicle…read moreand told us what was wrong.

Excellent customer service. Bobby went the extra mile to assist me. Wonderful experience.read more

I am a regular customer (over 10 years) and just started going to the Mall of Ga location. I would…read morelike to say it is so good to know that there are people who truly value "customer service". DeeDee is the best employee I've encountered when it comes to putting the customer first and providing "honest" recommendations. This is very rare in the automotive repair business now days. She is pleasant with everyone that walks through the door and you can tell she has an excellent reputation with all the customers! Best experience ever and every time I come in for service :)

Excellent service every time. I've taken my car to Firestone several times and they always keep it…read moreup to date. They replaced my tires, did the balancing, and changed my oil. The service is always professional and reliable. Highly recommend.

If one of the young friendly hard-working knowledgeable technicians come out to assist you, you…read morewill get excellent service. However, if the senile angry insulting old man comes out just leave and come back another day.

Since 2008, I have been buying Interstate batteries for ALL my vehicles, usually 2 to 3 every year…read more Since the Decatur location closed years ago, I have to make a special trip and trek to Suwanee, usually an hour drive, minimum. Two weeks ago, I attempted, but Buford Hwy was shut down at a point with no warning. Finally, I had to re-route my trip, arriving at 5:02. Today, I happened to be 20 mins away after a doc appt and took the chance. Well, just ad I got close, there was a wreck right past the exit! 50 mins later, I arrived at the center at 4:54. Quickly grabbed my Jaguar battery and struggled across the lot. A man unlocks the office door to tell me his system is down and proceeded to chastise me for my arrival time. I beseeched him to service me, expressing my exasperation with my latest attempts and how few centers are available. Dan responded impatiently with how he has to be there at 7am, and he would have to pay overtime...workers want to get home to their kids, etc. So, after putting the battery back in my vehicle, I knocked on the office door and asked if he would extend some concession for a future visit. To my surprise, he threw out an insulting 5%!!! "That doesn't even cover taxes." I replied. Clearly Dan did not care nor appreciate my business. I understood about the system being down, but he made NO ATTEMPT at demonstrating that he would like to keep me as a customer. He operated like a government office--'You need us more than we need you, you little nobody'. Although I pulled out the largest battery, I had two more I wanted to swap, but would've been satisfied with servicing one, OR providing an appreciation discount for my next hour long trek. The store hours can use expanding by at least 30 minutes, especially since Metro traffic has swelled and road construction is ongoing, not to mention the usual. I was highly surprised, disappointed and disgusted with Dan's mediocrity for such a highly regarded product. Ms. President

Honest and reasonable, never over charged for any service. They are in business for at least 4…read moredecades. They have ample truck & trailer parking.

This is the place to go to get your truck repaired. Dennis the shop manager knows what he is doing…read moreand will get what you need done in a reasonable amount of time and at the best price available. We send all our trucks here when there are in town. If he can't fix it for some reason he won't try to sell you something that you don't need. Sometimes you just have to go to the dealership. But he will try his best to help you more than any other shop will. Since this is a family owned business you can expect that they stand behind their work and want to keep their customers coming back, they are friendly, honest and knowledgeable. I can't say enough about how pleased we are with their work.

I have to say this store has been in my family for years! We have always visited this store when we…read moreneed anything for our vehicles and I'm an Advanced Auto Parts customer Forever. On October 20, 2023 I went to start my car only to notice the battery was dead. I called my insurance and got a jump and to my surprise the damn thing went out again a week later. I went to the location near my home off Cheshire and bought another battery. I tested my Voltage and Alternator and all is fine and above the suggested Amps. I drive a 2013 Honda Accord and rarely drive it so although my car is 10 years old, its paid off and in amazing condition. Fast Forward to Late December into the New Year and I notice the battery keeps dying! I'm literally screaming that this is a new battery and my Alternator is fine. I call Geico again, get a jump and head to my destination! Upon leaving, I crank to start, and it's dead again! I'm pissed!..... I get a jump from my brother and my dad tells me to disconnect the battery while the car is running and if the car still operates the battery is faulty! I did this little trick and sure enough It was the battery! Now my father made his remarks about getting batteries from Advanced Auto (which I now know) but the reason for the 5 stars is the Associate. I don't think his name is Welby as that's what's on the receipt but he was a Hispanic man that worked the evening of 1/6/2024. I want to say Jesus but I could be wrong. This man serviced the entire store, exchanged my battery for a new one, installed it, changed another customers windshield wipers and helped a customer install new headlight lightbulbs. He did this while going back in the store ringing up customers. He was the only associate there so If corporate sees this, Please give this man some help! His ability to remain patient yet service our needs was remarkable! One thing I notice about this store is it generally changes staff a lot. If anybody sees this go ahead and offer this guy a good position or lead role because he is really adding value to this store and helping a lot of people!

I went in for a battery and the were difficulties and it was looking pretty bad for me. Welby is…read morethe store manager and he stepped in and got it done and did a fantastic job! This guy is the best ever and he really came through for me when I needed it. This was not easy at all and I could not have done what he did. I am so proud to have this be my parts store and you have earned my business forever. Welby, you are an amazing Manager and you are a blessing to me, thank you very much good Sir!

Went for a courtesy check. Customer service was good and service was prompt…read more Wait time was minimal. Everyone was friendly and accommodating.

Customer for 20 years. I drive an old car and they have kept me running all this time…read more I TRUST them, they are very open about what is crucial and what can wait. And if they say they can do that day, they will. No surprises and they are great communicating any changes before proceeding. Always friendly professional service. Highly recommend!

Excellent service, timely manner, above and beyond expectations. Two tires goes out on opposite…read moresides/ends of the car, more than a little suspect, but they made the day productive.

I went to this Mavis because I had a tire incident. I was in desperate need of tires. They were…read moreso helpful. I feel like they went out of their way to help me. This actually happened a while ago, but I kept forgetting to write a review. I wanted to do something nice for them because they were so incredibly nice, and the customer service was amazing. I asked the young lady who was there and she suggested Gatorade, and I bought a few cases. I feel like they went beyond. Thanks for such great service.

Excellent service Nick & others took charge & completed my issue quickly. Thanks guys.read more

Wow great service all around! They were quick, efficient, pleasant and positive attitudes, and they…read moredid not try to upsell me on unnecessary extras. Will definitely make this our go to for oil and tire servicing.