They have 6 people in the store and one person ringing up customers. Waited 15 mins and I was the…read morenext person in line. I'm so done with this store and the staff here. Horrible service.

If I could give this place a zero, I would. They were all unprofessional except one gentleman. I…read moreneeded to get my car battery replaced. Well they didn't have the battery, so I purchased it at the store that I was at. Well that was a big mistake. I was told that the other store would put the battery in my car well they didn't. AutoZone has some rule about if you purchase the battery at that store then they would have to replace it. So here I go back to the other store. I stood there for the longest waiting for the guy who initially helped me to replace my battery. He just sat there and ignored me really everyone ignored me. The guy was rude and really had no manners or customers service skills. He didn't know how to change out the battery. His supervisor made him change it even though he didn't know what he was doing. So he literally walked away without replacing the battery. Here I am standing outside with my car hood up in 90 degree weather. Also the supervisor and the worker were arguing with one another in front of customers. Finally the supervisor had someone to come and help. The young mam who helped was professional and he apologized for the incompetence of his coworker and supervisor. I will never go back there! That location needs training about customer service and how to do their jobs properly. It's a disaster over there! The supervisor did nothing nor did she apologize for the poor service!

I have been going to this store for over a year and never had any issues getting my military…read morediscount until today.. Sonya the GM wouldn't except my military status that's on my state issued driver's license. Because I didn't have a "white card" that she couldn't expect the proof on my license. I asked for the policy and she refused to let me see it. I'm taking my business Elsewhere and I hope all VETERANS do the same.

Jason was amazing to work with concerning my battery situation. He was patient, listened, and…read moretruly took the time to diagnose the issue. Even with the testing, he decided that it had to be a bad battery and exchanged my 2.5 year old DieHard battery as we are a long way from home (San Antonio) for a baseball tournament here in Atlanta. Lucky to have selected this store to go to!

This is the second time I've been to this location for something on different occasion and both…read moretimes the items I need was wrong. This last time I needed wipers and guess what I went to Walmart and got the right one and cheaper!

Came looking for wiper blades. Left fairly quickly with the pair I needed. Formerly a blockbuster…read morevideo, this store is in the same lot as kroger, chase bank and a few fast food restaurants. I don't go here often, but it's convenient and the staff I spoke with knew their stuff

I am not a car person but I can handle the basics. Each time I have needed parts (wipers, filters,…read morebatteries, fuses, etc.) I want to go to O'Reily's because I get consistantly good service. Today was no exception. I ordered a battery for my Subaru Outback because it was not in stock at the local store and I got a good discount by ordering on line. When it arrived, the box was torn and the battery had been damaged in transit. The positive terminal was bent. I took it to the store and Adrian at the counter checked it out and ordered one for the next day. He told me to come back when he was on duty. I arrived and Adrian took care of the exchange of batteries, took out my old battery (which not holding a charge well), installed the new battery and refunded the core price deposit. He was very polite and helpful. That is the way I have had service with all the personnel at my O'Reilys store. I decided to buy a set of wipers. Adrian helped select them and installed them. I know I can figure how to install these things, but it is nice to have that little service. People like Adrian keep me coming back to O'Reilys on Lawrenceville Hwy.

We went in looking for a wrench to replace a battery. When Jamie learned what we were doing, he had…read moreus put the wrench back on the and came outside with tools to change the battery himself. It was chilly and windy out and the configuration of our battery had him puzzling how to get it out for several minutes - we really appreciated the help - he went above and beyond. Great store, friendly, helpful employees. I'd go out of my way to come here again if I needed parts or anything auto related.

looking for a tarp for my dump truck; call Harp's Customer Service number. I gave the dimensions…read moreof the dump body. The customer rep told me the size tarp I would need and the part number. Received the tarp in two days and it fits perfectly. Material is of high quality and fair price. Would definitely us Harp's |Tarp again

Met Nick at the APWA show, he answered many of my tarp and equipment questions…read more I like that they produce IN AMERICA which is nice. Looking forward to getting my quotes and moving forward.

Excellent Service from Nelson at O'Reilly Auto Parts - Stone Mountain…read more I came in to replace a front headlight that had gone out. After installing the new bulb, the light still didn't work, so I asked Nelson why it might be happening. He immediately identified the likely cause--a burnt fuse. Only someone who truly understands how cars are put together could diagnose it that quickly. Sure enough, he was right. Once the fuse was replaced, my headlights worked perfectly again, helping ensure safe driving. I'm grateful for Nelson's knowledge, kindness, and quick problem‑solving. Excellent service.

MY experience here was great jet was so nice and got everything I ask him for plus more if you need…read moreanything come to this store I appreciate y'all .

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.

not good at all came to refund a item and they would not give me my money back but they would offer…read moreto give me a exchange of the same part will never shop here again!