Went in bc my traction control light was on. They ran a diagnostic and came out with all these…read morethings that they wanted to further explore and to leave my car for a couple of days. I said no, I can't leave it right now. He then said I was a little low on oil. I said ok, just put some oil in and I'll come back in a couple of days. Price for a diagnostic and 3 quarts of oil was almost $300. I couldn't believe it. This place is just a money grab.

found Earl to be very professional, easy to work with, knowledgeable, etc - my first time but I…read morewould use Eakaan again

Did not get to use their service. However, their customer service in terms of getting me the info I…read moreneeded to be successful in my brake repair need was impeccable. Very knowledgeable people and accommodating to their customers.

From the owner: Brakes,wheel bearing, belt, alternator and suspension at your place.read more

I brought my Ford F150 to Joey Watkins Tire & Automotive after the truck stalled and had to be…read moretowed on 05/31/26 from the Target parking lot in Flowery Branch. Prior to stalling, the truck had been jerking, sputtering during acceleration, and losing power while driving. After evaluating the truck, I was told the spark plugs needed to be replaced. I approved the repair and paid $509.19. I was then told the truck was fixed. Unfortunately, shortly after leaving, the exact same issue happened again. The truck began sputtering and completely died near Friendship Road and I985, creating a dangerous situation in traffic and resulting in another emergency tow that cost me an additional $300. I returned the truck and explained that the issue was still occurring. However, because the truck happened to start for them during testing, I was told they could not replicate the problem and did not know what was wrong. I specifically asked about fuel system concerns because the symptoms felt fuel related, but no diagnosis was made beyond the spark plugs. At that point, I no longer trusted the truck to be safe to drive and took it directly across the street to Christian Brothers Automotive Buford for a second opinion. Shortly after arriving there, the truck stalled again while they were attempting to move it into the service bay. Because the failure occurred while connected to diagnostics, they were able to pull active fault codes indicating issues with the fuel pump and fuel pump control module. I ultimately authorized approximately $2,000 in repairs for the actual problem. In retrospect, the spark plug replacement appears to have been more of a guess at the problem than an actual diagnosis, especially considering the symptoms remained exactly the same immediately afterward and the real issue turned out to be fuel system related. To be fair, intermittent mechanical issues can be difficult to diagnose, and the staff was polite throughout the process. However, I am disappointed that I spent over $500 on repairs that did not address the issue at all, followed by another breakdown and tow immediately after being told the vehicle was fixed. Given the safety risk involved with a vehicle stalling in traffic, I expected a more thorough diagnostic process before being told the truck was repaired.

No need to look anywhere else! The team at Joey Watkins is the absolute best! The moment you walk…read morein, you feel welcomed. They didn't try to push any services on me that I didn't request. Walked in for an oil change. Price was super fair & they got me in and out of there relatively quickly. Will definitely be getting my vehicle serviced here from now on!

Brought in my Hyundai Genesis in for some repair and maintenance work. Final bill was less than the…read moreestimate. No extra shop fees, no disposal fees, no fake charges that dealers add on to your bill. At Tenku Auto, you get to talk (including instant messaging) to the person doing the repair, unlike at a dealer where you have to talk to a service advisor who is trying to rip you off. Kwan is a highly knowledgeable and highly skilled mechanic. Tenku Auto gets my highest recommendation.

Kwon was honest, easy going, knowledgeable and most importantly transparent about repair costs to…read moremy vehicle. I had been going to the same dealership for about 10 years previously -!which, I know comes at a premium but honesty is what killed the deal for me at the dealership. I will definitely be back for maintenance and other services for my Mazda. Thank you for getting me back on the road.

Excellent service every time. I've taken my car to Firestone several times and they always keep it…read moreup to date. They replaced my tires, did the balancing, and changed my oil. The service is always professional and reliable. Highly recommend.

Friendly people, accurate service, work completed within time promise. Appreciate they don't push a…read morelot of "add on" service items to run the bill up like many auto shops do.

Service provider has an attitude concern. You provide a service, a common service; so learn how to…read moreearn business and negotiate a fair outcome. Don't get testy when potential clients express some concerns on how they are being engaged. Feedback for a business provider is how you improve the service you provide and your business volume. (UPDATED with message exchange, since business is falsely claiming that they denied me service in order to save face). Why lie? You took your stance, now own it.

Brandon was very helpful, informative, professional, and on time. I would recommend Certified Ride…read moreto everyone.

Update: I reached…read moreback out to them and got to talking to Justin (he's normally the one who I deal with). He immediately got me in for another appointment and made it his personal mission to diagnose my ac again. He even went as far as getting the team to take the system apart piece by piece and was able to solve the mystery on why my Freon was leaking and found that yes in fact I had zero Freon in the car (as I Suspected last week). He contacted me numerous times throughout the day to keep me updated. We're both hoping this is time we figured out the solution but he also schedule me in for another follow up in a couple weeks to ensure what we thought was the fix is really the fix and to make sure no additional leaking happens. Very please to say I didn't have to dump the establishment as I was very fond of them prior to this last visit. Thank you for going the extra mile to fix a bad experience.

Did a great job on my daughter's car! Quick and courteous service. Thank you so much for all the…read morehelp. PTL