Avoid this store - Owner refuses to honor national warrantiesAbsolute disregard for customer…read moreservice and national corporate policies. I brought in a NAPA The Legend Premium AGM Battery that is well within its 36-month free replacement warranty period. The battery is dropping below critical voltage under cracking load, causing severe vehicle electrical dropouts.I have made THREE separate trips to this location, only to be turned away by the store management/owner. They refuse to show me the diagnostic parameters on their screen, refuse to run the required deep bench-charge testing protocol, and strictly refuse to give me a physical printout of the test results to justify their denial. They expect me to accept a verbal-only refusal with zero paper trail.A formal corporate complaint has been escalated to Genuine Parts Company (GPC) franchise compliance, and a case is officially open with the Better Business Bureau. Take your business to a corporate hub or a competitor who actually stands behind what they sell.

The employees are amazing. Always willing to help and provide great service…read more My cousin needed to test her battery and during COVID most places turned us away. Not Napa Auto Parts they tested and replaced the battery for us. Thanks a bunch!

Bucky's compete auto repair was single handled saved by their Customer Relations Rep and their team…read moreover in Puyallup. At the end of the day it comes down to being Human and cultivating relationships. We're all trying to make it and do right by ourselves & each other in doing so. I'm grateful for their manager & team at Puyallup. I have a 1987 760 Volvo that needed maintenance and overall a diagnostic. (Old car doesn't have new chips) I've been to two shops getting this car worked on since May 7th, - thankfully Brian in Puyallup and his team took over the vehicle and immediately started figuring out what & why after everything they've done at the other shops, it wasn't running.. Being and older car , they were aware it needs a little extra patience and research to be worked on efficiently. I'm aware not everyone will have all the answers, that's never expected, we are human. What I appreciated the most was the immediate initiative to take care of us. Instead of sending me off with more questions than answers or a non-running vehicle. Thank you Damian and Brian!

I usually stay away from chains but this Bucky's location is incredible. The staff are…read moreknowledgeable, fair, and will work hard to solve the issues with your car. Shelby is honest and communicates clearly about the service they perform. I've had a complicated and expensive issue with my Nissan (not buying another Nissan again!) that has brought me into several shops. This Bucky's has done the most thorough job troubleshooting and has figured out how to save me a ton of money by simply taking their time and getting it right.

Brought my Aryia...in for EV service. So the car told me lol!!! They got me right in next day and…read moreflushed my brake fluid and put in new. Also cabin filter replacement. That was it!! Done. That is part of my maintenance program that is with my Platinum plus. Sat and watched a bit of tv while I waited. Till next time. I'm

DO NOT TRUST!!!! NO Stars!! I Had my car towed to Tacoma…read moreNissan. Blue liquid and steam coming from the front top of my car. Nissan told me radiator, hoses, and thermostat needed replacing. Believing this I continued with repairs. When I picked up my car AC wasn't working. I just had my AC serviced at Jiffy Lube and it was working fine before bringing it to Nissan. I took my car back. Nissan sends me another bill to fix AC. Also, the video Nissan sent was reviewed by another mechanic who said it did not make sense to replace the radiator. * I asked Nissan to make it all right *Nissan Admitted to "No Wrongdoing" I took my car from Nissan to Auto Correct another Mechanic. I Asked Nissan for my original radiator back. Nissan text: Angel, We just went out and checked in our scrap pile and the old radiator has already been picked up by our recyclers. We do not save old parts unless a customer requests the part be saved when the car is dropped off. Our scrap metal (old metal parts) are usually picked up a few times a week. *I asked them to provide dates times and company that picks up "SCRAPS?" My Radiator is not a scrap but a Core Part. Nissan is a well-known auto dealer, and they are saying they do not have this logged... and scrapped it in a pile for anyone to come and take... Nissan text: The people that pick our scrap metal are not companies they are random people who pick up scrap metal from car lots and recycle it. There is nothing I can do to recover the old part at this point. -- Keith Hurst I continued to rent a car while my car was in the shop. My mechanic at Auto Correct stated my car was never fixed! The old gas cap was still on it. It was still overheating. My radiator did not need replacing; all it needed was a new gas cap! Mechanic stated "Unified Meter" was bad and was possibly shorted out during repair. I have Mechanic notes on how this can happen. What Nissan did with my car the two times I left it with them is still a mystery. What is clear is that My car was not only mishandled and not repaired, but I was charged for repairs I did not need, and they tried to charge me more for damages that happened while my car was in their care. Nissan was fraudulent in this entire transaction. They have very shady business practices and try to take advantage of customers.

----------August 5, 2026---------- Lakewood wins again, the…read morebest Discount Tire location, hands down. Purchased HRE Flow 10 wheels on Jan 5, 2026, supposed to be delivered to Lakewood D.T. by no later than Feb 2026 (so a month later at the latest). NOPE... No delivery in Feb, then No March, then No April, then No May, then No June, then No July... until finally delivered on Aug 5...exactly 7 months to the day since I paid for them... YIKES. Suffice it to say, Lakewood D.T. and I both learned a lot about HRE Wheels. Oddly I bought my Flow 11 wheels for my Audi RS7 and it took about 5 days to get those wheels from California (so I assumed a similar outcome for my Audi Allroad). This time for my Audi Allroad, it took 7 months. Couple of notes in this storyline: We learned that HRE does not make their FLOW wheels, they sub-contract them out to a company I have not heard of or remember. But HRE does not tell anybody this. So, they make excuses month after month while secretly deferring to an unknown wheel contractor in TAIWAN, which is where HRE are made (supposedly). So, I was riding around with some MSW wheels I bought on Jan 3 from D.T. that I did not like and immediately wanted to exchange them for the HRE I bought 2 days later on Jan 5 thinking I would have the HRE in 5 days similar to my RS7 example... Well, 7 months later they finally arrived. D.T. did not charge me for the MSW Wheels on my Allroad (I offered $200 towards the $1200 they cost for being forced to drive them for 7 months), D.T Lakewood knew I tried to trade them in but HRE screwed D.T. and me on the MSW exchange. So, I got a REFUND for these unwanted MSW wheels (thank you to SAM). Needless to say, the FLOW 10 HRE are unbelievable ART for my ALLROAD, just pure Rembrandt's or Michelangelo's in wheel form. PURE ART making the look of my car just POP... Sam is the NEW assistant manager taking over for Gilbert, and is as understanding and polite as can be (this man made all the decisions after hearing the story, and so I thank you, Sam for all your understanding on this long-long-long purchase). Garrett is the real stand out as he helped me through the whole process, remembering me from when I bought the HRE's back in January. He helped mount my new HRE wheels, he made sure that the HRE center caps perfectly aligned with the valve stems, the balance weights were affixed on the far "inside" of the wheels "only" (so, hidden from view), the lug bolts and caps all matching as a couple were off, the wheels were also rotated, and finally he glossed my TIRES (just awesome). A PERFECT 10-stars... Here me DISCOUNT TIRE CORPORATE, you need to elevate GARRETT to a store manager, he is so deserving and I'm pretty sure you know this. As polite and knowledgeable as possible in our reality (thank you for all your care, Garrett...!!!). Honorable mention also goes to Eric for all his great care as well balancing and mounting with Garrett. Eric was also at the Lakewood D.T store back in January so these guys remembered me, which says a lot... I been coming to D.T. since about 2000, so 26 years, and these are the reasons why. LAKEWOOD gets 10-stars. B. BROWER, Tacoma WA

Walked into Discount Tire in Lakewood expecting the usual hassle, and it was the complete opposite…read more The whole experience was quick, straightforward, and honestly refreshing. The team was friendly right away and actually took the time to talk with me like a normal person, not just another sale. No pressure, no upselling, just clear options and honest recommendations based on what I needed. What stood out most was how efficient everything was. They got me in and out faster than I expected without cutting corners. You can tell they've got their system down and respect people's time. It's rare to find a place that's both this professional and this personable. I'll definitely be coming back next time I need tires.

I stopped in Budget Batteries in hopes that they had what I needed. It was a long shot since I…read morehave 27 year old Japanese import. I hadn't even gotten out of my car yet when I was greeted. I asked if they had a battery for "this", and he said, "I sure do!" I said I would need new terminals, and he said that would be easy. He started to explain something, but I (probably rudely) interrupted him and said, "Do what you gotta do, because I can't start it without a jump". He said, okay, and started grabbing what he needed. The battery is located under the passenger seat, which is on the left side of my right-hand drive vehicle. He had to work inside the car to change out the terminals and place the new battery. He took care not to make a mess, picked up all the cuttings, and fixed my seat and carpet. I had to have the same service done to my other JDM vehicle. I went to the Tacoma shop that time. The battery is under the hood of that one, so less work. Great service there, too; however, Puyallup service was $20 cheaper. Before I left, he asked if he could take a picture of my vehicle. You're a lifesaver, Chad! Thanks so much for having what I needed, being so cool, and getting me back on the road within 20 minutes. *Side note: I read another review, and I feel like I have to say this. I'm a female and an islander. I didn't feel any discrimination or racism.

The service was very quick, but the pricing and communication were quite bad…read more I went in to have the battery I had purchased four years ago checked. I'd been going to this store for a very long time, but it had a new manager. The manager attached a meter to the battery very quickly, which I appreciated. I didn't see the meter, and he didn't explain anything, just, "Yep, it's bad." He gave me the replacement price, which was high, but I decided to go ahead and have it done. I asked about the warranty, and he said it was five years. I said, "Does my current battery have the same warranty?" "Yes," he said, "You bought it here." "So, am I due some pro-rated discount because this battery failed early?" "I can give you 10%" "Hmmm," I'm thinking, "I'd have thought 4 years out of 5 would be a 20% discount," but I didn't know how they prorate, so I let it go. When he rang up the sale, he forgot the discount. I asked about it, and he said he could give me a slip of paper for an extra core charge when I come back to replace this battery. This was because it was "too hard" to run the sale over again. He scribbled on the back of a business card and initialed it. (It is pictured below.) Of course, I'm thinking, "So I have to hang on to this piece of paper for four to five years and come back here for another battery because you made a mistake and are too lazy to run the transaction over again?" He caught my look and said he could run it again, but he was "just trying to save me money because running a credit, and a new sale would be two or three transactions, and the card machine charges me $2.50 every time it runs a card, so I would end up losing most of the rebate." I'm thinking, "Huh?!" All this is happening at high speed, I feel pressured, and so I decide it's not enough money to hassle over, and I'm not up for the fuss. So I end up paying the full (high) price and have to keep track of what I think is likely a worthless piece of paper that won't be honored even if I just happen to be in the right place at the right time when I need a new battery sometime in the future. Nah, not gonna happen. Needless to say, I'm very disappointed, feel poorly treated, and slightly deceived. I won't go back to the store and will not recommend it to others, which is kind of sad because I've been going there for so long (when it had a different manager). Oh, well, life goes on, and it's not enough money to worry about, but the principles involved were worth mentioning. There, I got that off my chest, and I feel better now. :-) Thanks for being my online counselor! LOL.

Great guys, came out and helped a veteran with a bum tire. They charged ~$30. I will use them for…read moreall vehicle related maintenance, etc. Thank you Gentleman!! JP

I've bought tires from S&S for well over 3 decades now. Very solid people. Always professional and…read morepolite. Their prices are always competitive and will usually have what you're looking for in stock. And if they don't have the tire in stock, they can usually get them in very quickly.

I had a wonderful experience with Subaru of Puyallup! From the beginning, Le Shung was very…read morehelpful, patient, and respectful. I really appreciated that she took the time to answer all my questions and work with me to get the best pricing possible. Thank you Le Shung! I want to thank Brian Walker, the manager at Subaru of Puyallup, and Ryan Hewitt, who helped process everything for me. They were both incredibly helpful, patient, and professional throughout the entire process. I especially appreciate how they took the time to work with me and made sure I was comfortable with everything. What really stood out to me was their dedication to helping me even though the dealership was already closed. They stayed with me to make sure everything was completed and that I was taken care of. That level of patience, kindness, and commitment to a customer truly means a lot. Brian and Ryan, thank you so much for going above and beyond and for making my experience with Subaru of Puyallup such a positive one. I really appreciate your time, patience, and effort. A big thank you to the entire team at Subaru of Puyallup for their kindness, patience, professionalism, and for working hard to give me a great deal. I truly appreciate the effort they put into making this a positive experience. I would definitely recommend Subaru of Puyallup to anyone looking for a dealership that is helpful, patient, and genuinely willing to work with their customers. Thank you again for everything!

When you want a Subaru this is the place. The no pressure sales and the best prices for a new and…read moreused Subaru. The service department rocks. The leadership is amazing and the support staff are friendly and helpful. They know their stuff and they make sure you know what's going on with your repair so there's no guessing. I recommend this dealership to anyone looking for a new or used Subaru

Stopped by S Tacoma Honda due to my cars signaling of service since being back in state. Calling to…read moremake an appointment was done by calling & arranging w an automated phone service, checking in was pretty easy. Kenji was the service advisor I worked with and was great; showing me their recommendations and service options. The dealership was nicely set up with their usual setup of seating, coffee/tea, and rental car options. They were fairly quick too, more than I anticipated on weekday morning. Will be back soon!

Incompetent service center. Poor job on brake work…read more Unplugged brake sensor which caused multiple sensor failure warnings and tried to blame it on a tire shop we used for a flat tire and lied about it. Not to mention they charge $89 to change a cabin filter. It's a 5 minute job. I know because I've done it myself more than once. P.S. You can tell a lot about dealership that doesn't comment about Yelp reviews. Their last comment was in 2020.