EDIT: AutoZone reached out to me and we came to a settlement. While I was not 100% compensated for…read moremy out of pocket expenses due to the defective product, they met me about halfway and I appreciate their position. Thank you to the AutoZone regional office and to Jackie, The Dalles store manager. I have upgraded my review. I ordered 2 remanufactured cylinder heads to go on a new Subaru engine 1-28-2020 and they were installed January 31 of 2020. My car was exhibiting issues with intermittent rough idle and a check engine light in the second week of January 2021 and everything pointed to misfires so I went ahead and replaced all spark plugs and wires (all Subaru) since it was time anyway and the car ran a little better and then got progressively worse. In March my car went in for a re-diagnosis because it was running rough. A leak down test was done and it was determined that water was getting into a combustion chamber. The shop was busy and my car was put on the back burner at the time due to staffing issues due to the pandemic and I had another car to drive so i told them to get to it when they could, and we thought that a head gasket failed , which had a 3 year/36,000 mile warranty so I told them to just do it when they could. We finally got a chance to tear the engine down (last week!) and found that the right cylinder head had a crack in it. I tried to put in a warranty claim but the rebuilder and a manager at AZ said no. My warranty claim had to have been put in within the 12 months. I gave the representative at NuTech the dates and miles at time of failure and they didn't care, citing they had to follow AZ's policy. I had the left cylinder head sent out to be checked and it was found to have had .010 too much material taken off during resurfacing so it was unable to be used again. This means that the left head was shipped to me under-specced from the start and I suspect that they missed a hairline crack in the right one that got progressively worse. I'm out another $570 for another set of heads plus whatever labor this is going to cost me. I ordered another set of cylinder heads elsewhere. Oh, and this is after only putting 4,385 miles on a brand new Subaru engine, with new Subaru headgaskets, and all work performed by a Subaru technician at a Subaru shop. Maybe I should've driven that car more so it could have failed quicker.

I love this store. Especially the manager Bob made sure I got exactly the right parts for my car…read more He even helped me pick the best cleaning supplies as i am a neat feek. Everyone was curtious and helpful without being pushy. This is my favorite store and thanks again yo the management.

called into Napa auto parts in The Dalles, OR to see if they had an alternator for my truck, was…read moretold they had one and would put it off to the side so I could pick it up after work. I informed them that I wouldn't get there until just before closing and they said that they close at 6pm. showed up at 5:54pm and they were closed. i know that's pushing it pretty close to closing time but seeing how I had called in earlier to arrange the pickup they should have been open.

James and the guys here were great!! They went out of their way to come out and help us with our…read morecar! James was off the clock and still spent over half an hour helping us! Thanks guys and keep up the great job!@

Even though it took 2 weeks (it seemed longer) to get my 2026 Jeep Gladiator parked in my own…read moredriveway (no fault of urness - we were waiting for accessories to arrive via UPS), I have only great praise for my salesman, Owen Smith, who handled all my hypothetical questions & solved quickly/positively all the issues that came up, Owen also located Rhino Linings in Vancouver & made my appointment, even now, a few days afterward, Owen has followed up with texts & calls asking me if I had any further questions/concerns, then solving those for me as well - a job well done - thanks Owen Smith!

I generally don't write reviews. Only if I feel I've had a very bad experience or a very good…read moreexperience. I've had multiple experiences working with Urness Motors over the years. All have been good, but my recent experience has convinced me to write a review. Recently, Mike guided me towards a solution that was much better than my original solution. He spent the time to understand what I would be using my rig for, found a solution better than the solutions I was looking at, and customized it to specifically fit the purposes I was thinking of using it for. All at a very reasonable price. Thank you Mike and Urness Motors.

Got my old Honda sounding like new would definitely recommend him very polite and quick as well if…read moreyou need muffler work done he is the go to guy.

Needed a new muffler asap and Doug's Affordable Mufflers did not disappoint. Got my truck back on…read morethe road quickly and affordably. Friendly, honest, quick, affordable- what more can you ask for? Highly recommended.

Again! 5 STAR service ***** Excellent sales staff and…read moremanagement. Stefani is your person *****

Great Service. Friendly People. Highly Recommend. I've purchase my last 6 vehicles here and it is…read morealways a No Problem, hassle free experience.

I'm new to town, Everyone recommended them. Very busy but got me in quickly. Saved lots of $ on a…read moreGM trans. 3yr/100k warranty nationwide Svc. Very Friendly, my new go to mechanic

Best mechanics by far, they're honest the prices are fair, they do top notch work and will let you…read moreknow if it's worth fixing. They got my 1996 Honda Accord all fixed up for a reasonable price couldn't be happier won't take my car to anyone else. Thank you Rich and your team for all your hard work.

I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

This is the best place in The Dalles. Customer service is outstanding. They have helped me beyond…read morebelief. I would not hesitate to recommend this place to anyone. Thank you for your service.

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I was stuck in Rufus Oregon on Labor Day weekend when my wheel barring in my F250 started grumbling…read moreon our trip back to California. I was able to get the part from Auto Zone in The Dalles. I left messages at a few repair shops in the area and Jim the owner of Grays automotive was the only one to return my call Tuesday morning. He agreed to get me in so I could get back on the road. He found that it was both front wheel barrings that were bad. He was able to find another one in another town and talked Auto Zone to deliver in less than an hour. Jim's professionalism shined through and his price was a lot less than I thought it would be. Jim thank you for getting me back on the road!!

Good service - if she can fix it, she will! I appreciate that. For a small area this is a real…read moreasset.

So I found it a bit odd that Seaview has their own little battery store!? I've never seen such a…read morething, let alone in a town as small as Seaview!?! But when my headlamp started to go a bit dim after an evening of clam digging, this was definitely the spot to get battery replacements. I only needed a few AAA batteries, and because they buy their standard size batteries in bulk, you only have to buy the exact number you need! Brilliant! And they also offer great prices (38cents a AAA battery)! I was happy to get such a great deal and support and small town small independent business.