When I couldnt start my car I went here and Robert was such a great help! He tested my battery and…read morestarter and sure enough had a bad battery. Lucky for me there wasn't any other customers at the time and he had a helper in the store so he went above and beyond to help me switch out the battery. Thank you so much! Definitely recommend this location!

Big thank you to Troy. Helped us with our battery issue and went above and beyond to make us feel…read morecared for and valued. Thanks again!

EDIT: AutoZone reached out to me and we came to a settlement. While I was not 100% compensated for…read moremy out of pocket expenses due to the defective product, they met me about halfway and I appreciate their position. Thank you to the AutoZone regional office and to Jackie, The Dalles store manager. I have upgraded my review. I ordered 2 remanufactured cylinder heads to go on a new Subaru engine 1-28-2020 and they were installed January 31 of 2020. My car was exhibiting issues with intermittent rough idle and a check engine light in the second week of January 2021 and everything pointed to misfires so I went ahead and replaced all spark plugs and wires (all Subaru) since it was time anyway and the car ran a little better and then got progressively worse. In March my car went in for a re-diagnosis because it was running rough. A leak down test was done and it was determined that water was getting into a combustion chamber. The shop was busy and my car was put on the back burner at the time due to staffing issues due to the pandemic and I had another car to drive so i told them to get to it when they could, and we thought that a head gasket failed , which had a 3 year/36,000 mile warranty so I told them to just do it when they could. We finally got a chance to tear the engine down (last week!) and found that the right cylinder head had a crack in it. I tried to put in a warranty claim but the rebuilder and a manager at AZ said no. My warranty claim had to have been put in within the 12 months. I gave the representative at NuTech the dates and miles at time of failure and they didn't care, citing they had to follow AZ's policy. I had the left cylinder head sent out to be checked and it was found to have had .010 too much material taken off during resurfacing so it was unable to be used again. This means that the left head was shipped to me under-specced from the start and I suspect that they missed a hairline crack in the right one that got progressively worse. I'm out another $570 for another set of heads plus whatever labor this is going to cost me. I ordered another set of cylinder heads elsewhere. Oh, and this is after only putting 4,385 miles on a brand new Subaru engine, with new Subaru headgaskets, and all work performed by a Subaru technician at a Subaru shop. Maybe I should've driven that car more so it could have failed quicker.

I love this store. Especially the manager Bob made sure I got exactly the right parts for my car…read more He even helped me pick the best cleaning supplies as i am a neat feek. Everyone was curtious and helpful without being pushy. This is my favorite store and thanks again yo the management.

Even though it took 2 weeks (it seemed longer) to get my 2026 Jeep Gladiator parked in my own…read moredriveway (no fault of urness - we were waiting for accessories to arrive via UPS), I have only great praise for my salesman, Owen Smith, who handled all my hypothetical questions & solved quickly/positively all the issues that came up, Owen also located Rhino Linings in Vancouver & made my appointment, even now, a few days afterward, Owen has followed up with texts & calls asking me if I had any further questions/concerns, then solving those for me as well - a job well done - thanks Owen Smith!

I generally don't write reviews. Only if I feel I've had a very bad experience or a very good…read moreexperience. I've had multiple experiences working with Urness Motors over the years. All have been good, but my recent experience has convinced me to write a review. Recently, Mike guided me towards a solution that was much better than my original solution. He spent the time to understand what I would be using my rig for, found a solution better than the solutions I was looking at, and customized it to specifically fit the purposes I was thinking of using it for. All at a very reasonable price. Thank you Mike and Urness Motors.

Couldn't find us an o ring and said we had to replace the whole thing. Went somewhere else instead…read moreand they had a whole collection of o rings we could choose from.

While this is the official name of the store, Napa Auto Parts is what is says real big out front…read more These guys rock! Called ahead to see if they had chains for my car in stock (since in OR you're required to have them in your car during winter months to drive, you know, anywhere) and they were able to look it up real quick for me and save a set under my name. When we arrived in person there were 4 sales consultants all seemingly being very helpful to customers, incld. one rocking fluent spanish. The cashier asked if she could help us, cheerfully remembered my phone call earlier, and literally ran to the back to grab my chains. While she was gone for maybe 3 minutes grabbing them, 2 different associates fretted that we were left un-helped and tried to jump in and help. Seems like a great store with good old fashioned customer service. Nice to find people that are both knowledgeable about cars and friendly, it's too often one or the other.

Got my old Honda sounding like new would definitely recommend him very polite and quick as well if…read moreyou need muffler work done he is the go to guy.

Needed a new muffler asap and Doug's Affordable Mufflers did not disappoint. Got my truck back on…read morethe road quickly and affordably. Friendly, honest, quick, affordable- what more can you ask for? Highly recommended.

Found parts I needed at reasonable prices.Has a wide range of vehicles and models. Nice size yardread more

Guy in the shop was rude, we were looking for a obs ford part. No customer service what so ever…read more Rude to his customers, don't come here. Overpriced for broken/old crap. Way better places in the area.

Again! 5 STAR service ***** Excellent sales staff and…read moremanagement. Stefani is your person *****

Great Service. Friendly People. Highly Recommend. I've purchase my last 6 vehicles here and it is…read morealways a No Problem, hassle free experience.

Bad service. Takes over 3 weeks for them to service a bike tire and they still didn't get it done…read more At lease say they can't /don't have time so I could take it somewhere else where they'd get it done . They don't return phone calls. Rude and take your money upfront. I'd go somewhere else if you have a MC tire to be repaired

The owner Russ must be the last guy in the country that still has some integrity. I've had XTC…read moreinstall an air horn and airbag suspension on my 21 F350. All work was performed without a hitch and I've been above pleased with their service. I developed a problem with the air horn and have returned 3 times to have it fixed (none of this was XTC's fault) Each time they did what they thought would fix it. The problem is with the product. XTC has never charged me for any of these return visits. Today they said they are going to replace it at no charge to me. If you want someone who stands by their products and service, they do it in spades! Highly recommend this place