Recently I had one of the best customer service experiences ever in my life. I had been searching…read morefor a car part (tail light) for my 1997 Nissan 200SX SE-R. I searched most of the places you would normally think of - the dealer, local parts stores, even junk yards. Either I found items that were exorbitantly over priced (a junk yard tried to sell me an entire trunk lid at $250 for a $15 plastic light cover) or found nothing at all. So i decided to try eBay for my part. That's where I came across Bill Smith Auto Parts out of Danville, Illinois that was listing an item that sounded similar to what I wanted. Luckily enough they list a phone number on their eBay auction so that you know you are ordering the right part, and can confirm with a real person. (Try finding that very often) So I gave a ring to the store to find out more about my part. The representative I spoke with was polite, attentive, and very knowledgeable about the products the company was selling. In fact, when she found out that a car had just been crushed with the part I was looking for (only one in stock) she made an extra effort to find the part through a parts database. Then she gave me the number of a place that was able to find what I needed. That's right folks, she sent me to a possible competitor in service of the customer!! You have to understand that where I'm from, Northern VA / Washington DC Metro area, everyone is out to make a buck and helpful service is of a bygone era. So it was quite refreshing to have someone take the time to find out what was most helpful for me, the customer. This representative should be given a pat on the back for a job well done... And even though I didn't purchase the light from her company as originally intended, I now know of a store who hires people of integrity and knowledge. These are the things that will make me a customer at Bill Smith Auto Parts any used car parts in the future. So please, if you have a auto parts need.... don't hesitate to call on Bill Smith Auto Parts, Danville IL. I'm sure their customer service will leave you as speechless as it did me.

They hire and employ the worst kind of people as shown by the comments they leave. Literally go…read moreanywhere else

Guys getting way over his head last couple years, prices are high and never has time for his…read morecostumers, always busy doing something else he says and always got to go pull your own parts, there isn't any good junkyards or scrap yards around anymore

Very helpful and friendly. Bought a rim from them for my Buick park avenue and they mounted my new…read moretire on it really quickly so I could get back on the road. They also got me a missing bolt I needed that I had lost while changing out my water pump. Thanks Jared for your help and keep up the good work and awesome customer service.

Highly satisfied, awesome place and great people. They have a profuse selection of vehicles from…read moremany years, makes and models. GM, Ford, Chrysler, some Imports, all the above. I personally highly recommend buying from Vancleave, they helped me out tremendously and their prices are great. Will be buying from here more often.

They are easy to work with called looking for a part for my car and they were able to help me out…read more I will definately refer people out there.

After my 2019 Toyota RAV4 LE AWD broke down near this AutoZone due to a dead battery, I got…read moreroadside assistance to jump-start it and came here for a replacement. Scott quickly found a high-quality battery and installed it within 15-20 minutes, getting me back on the road in no time. Highly recommend this AutoZone for any car parts or mechanical needs.

On the way down to move my daughter into school I noticed her brake light was out. Got a…read morereplacement bulb on the way and then proceeded with the move-in. It was a loooong day and I saved the bulb replacement for Last Only to find out the bulb I got earlier didn't fit. Luckily there was a store close by and open early eve on Sunday (great hours). To make a long story short there was a friendly face behind the counter who was very ready to help me. Where the computer was telling us both the wrong bulb to get he (Dan) was able to cross reference it when I handed him the original . He found the bulb and then reminded me he could make a swap 'sans' receipt. PERFECT. The repair was done quick and I was leaving champagne in 20 minutes. Here's the man that made it possible, thanks Daniel! I-L-L.

Ussually always have the part im looking for the guys know what they are talking about and mike…read moremike what day is it ?

From the owner: Automotive Refinish Division, Repair Shop, Available to Service Equipment…read more Products: Auto Body Supplies, Auto Supplies, Paint and Equipment, Air Compressors, Aftermarket Parts and Supplies, Automotive Tools, Batteries, Brakes, Brass Fittings, Cleaning and Detail Supplies, Heaters, Lubricants and Motor Oils, Power Washers, Radiators, Rotary Lift, Transmissions, Auto Parts. Services: Online Ordering, Car Care Centers, Local and Same Day Delivery. Brands: 3-M, ACDelco, Champion Air Compressors, Meguiars, Milwaukee, Mopar, Motorcraft, PPG, Parker-Transair, Parts Plus, Rotary, Stihl, Val 6 Heaters, Gates Location Facts: On South Hamilton at the Stop Light. Across from EK Petro Mart and First Mid State Bank.

O Reilly was able to get a customer order cabin air filter for my Tesla way faster than any other…read moreauto part store in the area was able to do, I would highly recommend them if you need a auto part and it was $30 cheaper than the local competitors.

O'Reilly is the best auto parts shop I've been. Cris got a headlight bulb of my old car with such…read moreefficiency and he generously changed it for me even though it was so late and cold at night, as I already got pulled over by the police because of my broken bulb. Their manager also helped me with my turning signal a couple of weeks ago. They are so kind and professional. Thank you for making me feel at home when I'm thousands of miles away from home :)