We ran into car trouble on the way to a bachelorette party, we were unfamilliar with the area and…read morethe 3 C's team helped us get back on the road quickly. Their service was reasonably priced and the team was extremely kind, helpful and thorough with the service they performed on our vehicle. I would highly recommend this shop to anyone looking for quality service with a friendly team!

Friendly, professional staff. A pleasure to do business with!…read moreShipping was fast and packaging protected the part well.

This place is awesome! Love the work they do and how dedicated they are in helping! Denny is very…read morenice and helpful, just a great guy all around. Lots of parts in their inventory and always a great price! Anything service I need done on my truck I take to them because I trust them and they do great work! If you need anything fixed give them a call!

I broke down outside of Tuscola on I-57 at 2:30AM. I limped my vehicle in and asked at the gas…read morestation if there was a preferred mechanic in town. The lady told me Bob's did all of her services and told me how to get there. The mechanics showed up before they opened, and I told them that I was six hours from home and needed to get back. I told them what was happening, and they immediately had some ideas of what could be wrong. They gave me an estimated time they would be able to look at it since they had an existing appointment. I waited in my car, and they got me in before the estimated time. They diagnosed the check engine light and gave me an estimate of cost and time to repair. It was very reasonable for both time and price. The mechanics were able to get me back on the road, heading home faster than I expected.

I had the worst experience with the asshole who runs this company. He has the worst customer…read moreservice and heaven forbid you argue back or piss him off, he will flat out Up charge your bill. I broke off two bolts off my rim while trying to put on a spare. Called his Co. For help. Instead of towing me, and "saving me money" on a tow. He sends out a mechanic to air up my tire and I can drive myself. Granted I live maybe 6 blocks from his garage if that. Because he got pissed at me, he proceeds to charge me $70 just to come a couple blocks to air up my tire. Initially it was NO CHARGE. Then couldnt get me straight as a customer. Thought he had towed me in the day before. Finally remembering who I was, continued to talk to me like I was retarded. I couldnt get a word in edge wise, called me a liar saying I misinformed him on my car, etc. He doesnt listen. I will never go bsck to his company again. I do NOT recommend anyone else going to this company. Hes rude!!! Hes unprofessional!!! He rips you off!!!@

https://www.youtube.com/watch?v=xobw4KxgKnE They should have…read morebeen honest, fair, and to own their mistake. They said they replaced the transmission with a new one under warranty, and they did not. Telling the customer the check engine light is on because it's faulty, they are a Ford Dealer, THE DEALER. They should refund this customer's money for repairs that were not done or not needed.

My father bought a truck here today. Reasonable price, knowledgeable staff, good vehicle. Stephen…read moreis great to work with.

Lost my dipstick 43.00 not happy. Broke 2015 wife's car windshield. They did take care of it…read more Really

New technology is great. Now you can make a service appointment on line for even the same day.read more

I'm very happy to update that the Dealership's Sales Manager called and apologized for the way we…read morewere treated over a mistake. That's all I was asking for was an apology. Thank you. Loved this dealership until a recent experience. We purchased our second vehicle from them. Post purchase we were treated very poorly. Not by our salesman, but by the Office Staff and Sales Manager. We had already been misled by the Finance Manager. They had our salesman call and apologize when he wasn't the problem. That young man was always kind and respectful. It's the Office Staff who met us at the door under direction of the "Office Manager" that treated us terribly. The Office Manager or Sales Manager should have called to give us a heads up of the situation but no one bothered to call.

I recently purchased a vehicle from this location that was a replacement vehicle that had been…read moretotaled out due to an accident. Zach was my salesman, great young man, very understanding, even JP the sales manager was very understanding at the time. However, there are two things that I found that bother me with the vehicle after I had purchased it both of which I feel should've been taking care of prior to me, taking possession of the vehicle. When I test drove the vehicle, I did not notice that there was a tire pressure monitor sensor that was out. Seen as I had spent close to 20 grand for this vehicle. I would've at least expected them to have replaced at least that one sensor if they would've been generous about it they could've easily replaced all four sensors in the tires. The other issues that I have with the vehicle that while they were getting it prepped for me to pick it up. Would've been to do a fresh oil change on the vehicle. Both of these are considered minor repairs and probably would've taken about an hour to do maybe two at Max. My overall experience with this company was good, on the days that I picked up the vehicle Zach was out of town on personal business and I dealt with Tony another salesman. Very nice gentleman, although I am still disappointed in the fact that they sold me a vehicle with a bad TPMS sensor and that they did not do a fresh oil change on the vehicle or reset the display if they had done a fresh oil change on the vehicle.

We were in a bind and he got to us same day- fixed our car right before a long road trip. He…read moreoffered us a great deal and had excellent customer service. Definitely knows his stuff. We will be using him again in the future!

Adam has worked on many of our vehicles. He's fast and fair. We haven't had any issues with his…read morerepairs. We are thankful for him.