Customer service from Mark was above and beyond. This man found an obscure deep cycle battery with…read moreease. He could have very easily shrugged his shoulders and said we don't carry that. Instead he worked the computer and made a call. Had it delivered the next morning. I cannot overstate how he saved my entire trip going west. His tenacious drive to help me out as a pass through customer in Tyler should be recognized by people above my pay grade. Outstanding work.

Came in here and the service was decent enough. Employees were polite and helped me fix the routine…read moreissue with my car. Prices seemed among the going rate and no big complaints overall here.

Gregg and Stevie were courteous, knowledgeable and patient. I really feel confident in the…read moreexpertise and like supporting local businesses. I highly recommend this establishment.

Stevie did a great job. I love coming here. Staff is friendly. Place clean. Prices are good.read more

I called prior and 'Matt' told me there was some salt still available and was there 5 mins later…read more Matt was outside helping a customer w/ their engine. When I walked in the store to 'Luis' at the computer.. I told him thats all I wanted. Luis continued to mess w/ whatever it was he was on the computer rather than ringing me up to get me in and out. I waited for a few to him making no action and then the store phone rang... He said nothing to me and took action to prioritize the phone call/proceeded to help them over me patiently waiting, over me who was ready to check out. I left due to the clear a blatant disrespect/unprofessionalism. Easy situation but handled extremely poorly with no professionalism whatsoever. AZ PLEASE DO BETTER PLEASE!!! THIS STORE ALWAYS HAS VERY POOR HELP ALMOST ALWAYS! Luis should be NOT be handling customer service as he can't simply communicate or stay on task for a one item PAYING customer. I went to your Beckham location and was helped immediately and in the store less than 2 minutes.

Man don't buy no burger from autozone that shit fucked my stomach up and worst of all he had oily…read morehands

So quick and the employee was so helpful and knowledgeable. My car threw a check engine light and…read morethe man educated me on what the code meant and what solutions I should try and also gave me a printout.

Our Coolant Low warning light came on in our car and immediately pulled over to O'Reilly's. Matthew…read morewas very knowledgeable and helped us by the proper fluid and we got on our way. Great customer service by Matthew and Wes!

These guys helped me out at the end of the day when multiple other shops turned me away. Super…read morehelpful honest guys. Will only be going here from now on. Brett was a huge help

What a helpful group of guys! Saved me yesterday when I hit a curb badly and damaged my tire.read more

They will say they've checked your car but they really didn't…read more They will say they rotate your tires But they really won't They will keep your car all day But won't provide a call Back or a solution until I finally got someone to answer me after calling 3 times within 10 minutes Horrible service worse mechanics won't be back

I rent from enterprise frequently and sometimes put a lot of miles on my rentals. Firestone in…read moreTyler handles all of their maintenance and they have always taken good care of me