These are good people. They go out of their way to make buying a car a fun and positive…read moreexperience. I found them to be trustworthy, honest, & quick to try to meet my needs. They helped me find the perfect Toyota Highlander to keep momma happy. I would HIGHLY recommend you see these guys if you're in need of a quality, pre-owned vehicle. Betty White would approve.

What a great car buying experience!! J&L Auto Sales helped me find Peltier Nissan. They didn't…read morehave the exact car we were looking for, but helped us find it and gave us a great price on a trade in! Thanks Stephen Wallace!

I went to the service area Monday morning at 9 am. the service representative told me I wasn't…read morescheduled until June 8 th ???? this is for my left front tire that has a slow leak. I said" are you kidding" ?? she said hang on I'll see if I can get you in. she did. come to find out there was a screw in my tire. I don't think it would have lasted until June 8th. they ordered a new tire and installed it the next day. Cat was courteous and very helpfu. Thank you for a great service experience.

If a business is going to schedule appointments at future times, you should make sure you have the…read moretechnician l(s) needed to serve. Instead of misleading families and having them wait 2+ hours for any help.

I called trying to get a quote and called multiple times no one ever answered. Worst customer…read moreservice.

Terrible buying experience, I was there for HOURS. And every time I come in for an oil change it's…read morealways something. One time I requested a tire rotation and when I got my car back the same exact tires were low on pressure, they didn't vacuum my seats as promised, and they didn't even give me my sticker for my next service. Stealership is all I will refer to it as. When my brand new Nissan Sentra was at 3000 miles a tire pressure sensor went out. (They did replace it) Even if you purchase the warranty they want a $250 diagnostic fee to investigate the issue if it is not readily apparent.

We've bought so several vehicles from Hall Buick at least 6, and about to buy another one. We've…read morenever had a bad experience. All but one time we've used Jose who is the best. As for service, it's stellar.

The Service Department at Hall Buick in Tyler, TX is the best! I took my car in on June 4th for an…read moreoil change & service & as always the service was top notch! Robert, Clint & the rest of the service department team were very professional and quick. And they even washed my car! Amazing! I'm very happy with Hall Buick and I will continue taking my car to Hall Buick for excellent service. Thank you, Glenda Killough, Tyler, TX

Go see Johnny! He's a great guy who will give you a great deal on a vehicle! Too notch service!…read moreVery understanding and compassionate people!

Dealership has been less than firth coming even on purchase of the car. We were buying car for my…read morewife but she had but here credit check on freeze and we did not have password with us to immediately unlock it. While we were waiting they had another salesperson come over and sit within close earshot supposedly on the phone with a customer saying we do not make deals like other brands as we offer our best price first. Knew this was a ploy to convince us to go ahead and buy. After a long wait they said they had credit cleared and we were able to purchase car. Next day we found out they used my credit and put the car in my name which really irritated my wife even more than me. Now they keep calling wanting us to trade our car in on a new one. However we have had a recall for over a year that they haven't fixed. They finally told us to call Honda ( lack of professionalism) so we did and now Honda calling them, as Honda says they haven't fixed allotment and need to use it. Don't trust them except service department has been very good.

Kyle was able to get my car in and fix the headlamps quickly and for a very reasonable price. The…read morecustomer service he and the others provided was second to none. Best Lincoln service I've ever had!

My wife Athena and I are very happy with service provided by Jack O' Diamonds. Our 2008 Honda Fit…read more (nicknamed "The Champ") is now over 230,000 miles and continues to run strong thanks to Service Manager Cory and his outstanding team. Dinorah (Service Writer) was, once again, an absolute pleasure to work with. She's always so very personable, professional, and truly on the ball with repair status updates. I've thanked you personally Cory (and Dinorah), but it just never seems like enough. Keep up the great work, and stay cool!

I recently had my engine oil changed. Shortly after that I backed up in my yard, in a driving…read morerain. I heard a scraping noise, I looked under my Honda Insight to find this engine cover wadded up under my car. The car is 4.5 inches off the ground so I had to beat the aluminum cover out from under the car in order to move it. Come to find out, the mechanics have to remove this cover to change the oil??? So it only makes sense they did not put it back on correctly. I'm sure they will want me to pay for another one. Their fault........

Don't walk away, RUN AWAY! If you do decide to do business with them make sure you're tracking the…read morepayments and be sure to read the fine print. I had to file a complaint with the state of Texas. Use caution when dealing with these people. It may be a good idea to have an attorney on standby. Please don't misunderstand me I am not disgruntled I have been dealing with them for quite a while. Let my experience serve as a warning for you.

Jim and his team were great is setting up my deal. They were very quick to respond and gave me a…read morefair deal. Yes, I didn't have the best of experiences the night of delivery. Things could've been handled differently on both ends. At the end I love the car and I'm happy with the deal. Most of all I appreciate Jim picking up the phone and having a conversation with me. Thank you sir!

Avoid BMW of Tyler -- Repeated Failures and Poor Service…read more I've had a series of bad experiences with BMW of Tyler, and I wouldn't recommend them to anyone. Here's a breakdown: First Visit (New Vehicle): They didn't even bother to reset the oil service light. Second Visit: Same issue -- oil light still not reset. Third Visit: Bought new tires and had an alignment done. Fourth Visit (3 months later): Front tires were completely bald on the inside -- exactly evenly. I was told this was "rare" and that I must've hit a pothole in the same spot on both tires. I later spoke to three independent mechanics who all said that explanation was nonsense -- the camber was likely set incorrectly during alignment. I ended up buying two new tires and had a brake job done. I was told the rotors were fine. But the brakes kept squealing. Took it back -- was told "BMW brakes just squeal sometimes." Fast forward 5,000 miles: Took it to Christian Brothers for an oil change and rotation. They immediately noticed the brakes were bad -- rotors were shot. They showed me the damage. Since they replaced everything, no more squealing. BMW of Tyler cost me extra money, time, and frustration due to poor workmanship and weak excuses. Stay away.