had both my catalytic converters stolen off my van while I was getting parts manager didn't care…read moreand said it happens all the time go to USA auto your car will be safe in the parking lot

Been coming to your store since you opened bought six batteries also one just for my truck in…read moreNovember the other one near the end of August I just wanted an exchange because the battery was bad I put a hole 10 miles on a vehicle because it sits in my lot and I started every other day Istop there twice and then they told me to call Jessica which I did three times never returned my call they only offered me 10% off a replacement that's a slap in the face a whole 6 $7 the battery was junk to begin with I should have took it back right away because it had a slow start like I said I've been shopping there for years a loyal customer I'll be going to Earl's battery for now on only a year warranty and I know they're the same batteries alls I wanted was a simple replacement would have been Fair it was only 3 weeks out of warranty and I swear to God I put a whole 10 miles on the truck

99.3 % of the time , the guys there will get me the right part (providing I give them the correct…read moreinformation). If they can't get part , I'm notified right on the spot, and they're accurate with the special ordered parts.

From the owner: Hastings Auto Parts was established in Detroit, MI in 1955read more

Navetta Auto Part have been at this location and servicing customer for many years. They are honest…read moreand look out for the customer. They do not sell you more than what you need, just what you need for your vehicle repair.

From the owner: Nevetta Auto Parts, located in Eastpointe, MI, has been a trusted provider of quality automobile…read moreparts and supplies since 1963. With decades of experience, they are dedicated to offering a wide selection of reliable parts and excellent customer service to meet all your automotive needs. Visit Nevetta Auto Parts and experience the expertise and commitment that have made them a staple in the community for generations.

Most of the workers are very nice, I go in often I thought maybe she was having a rough day when…read moreshe spoke to me but no, Kim has an attitude every time I speak to her on the phone

This store helped us out sooo much ! Maceba at the front was the sweetest woman ever by letting us…read morein right as they close and helping our indecisiveness get solved. Bless her heart and this store. We will be back!

I would like to recognize the outstanding customer service and kindness shown by the staff at…read moreHolbrook Auto Parts in Detroit ( 8 mile & Van Dyke). While DoorDashing with my daughter, I was assigned to deliver an auto part from their store. When I arrived, the customer informed me that they had not ordered the part. Unfortunately, I was unable to get in touch with DoorDash to resolve the situation that evening, so I returned home and brought the part back to the store the next morning. The young man working that day was incredibly appreciative that I took the time to return the item. His professionalism, gratitude, and genuine kindness left a lasting impression on me. In a world where honesty often goes unnoticed, it was refreshing to be treated with such respect and appreciation. I cannot express how much this experience meant to me. The kindness shown that day was truly a blessing and arrived at a time in my life when it was needed most. Thank you, Holbrook Auto Parts, for reminding me that there are still good people in this world. Wishing your business continued success and many blessings.

I am a car dealer from Columbus Ohio. My daughter lives near Holbrook in Brownstown and when I…read morefound out she was coming in town for Labor day I called and asked Holbrook staff Rex and Hass for rocker moldings as well as the textured bottom door trim from all 4 doors. Both Hass and Rx assured me the parts were available and to send my daughter and "They Got Me"... My daughter arrived in Columbus with only the rocker Moldings and after the holiday she went back home and called Holbrook in Brownstown to get the pieces that were missing. The supposed manager, Nate vehemently denied responsibility blaming my daughter that was no more than a delivery person on top of that Nate was rude and kept overtalking me. I offered to send him the text I sent my daughter that described in detail the parts we wanted and that my daughter read to Rex but her refused to allow. I asked to speak with him and Rex or Haas and refused to do that. I told him that I thought this was a pretty dirty move to steal $200 dollars and blame it on my kid and then Nate hung up. I will be filing a complaint with the BBB as well as the state Attorney General. After speaking to Nate I am certain he will choose to disregard the complaints but hopefully many people over time will read this review and my other complaints and go elsewhere for any used part needs.

I went in to test my battery, thinking I had a minor problem. I asked to use the machine to test my…read morebattery and Tee went right out to my car to test it for me. Upon investigation, I needed a new battery. My husband is at work so I asked if I could rent the tools to change it myself. Initially he said yes, but then offered to change it for me. Tee was so professional, kind, and swift! Most of my autozone visits to buy things take longer than my encounter with Tee to get a new battery. It is almost 90 degrees out and he went out of his way to help me. We need more people in this world like Tee! Thank you again Tee! Autozone he needs a raise!

People are great here. Always helpful. The commercial manager is always helpful. The store manager…read morehelpful. And the parts are always reliable