Called this company for a quote. The gentleman was rude & their prices were triple what I've gotten…read morefrom other places. I would do your research before calling this company

Always reasonable, cheaper than going to a dealership. friendly people. Have been doing there for…read moremany years.

I lost my nearly eight year old vehicle to a deer strike on a busy road. Fortunately the vehicle…read moredid its job, and the people (and the deer) all walked away, but the vehicle was a total loss. The location where I purchased that vehicle was no longer open, so I hunted for a new location and a replacement vehicle. My better half stumbled on an ad for a vehicle that seemed a little under the going rate, but it had all the options we needed, so we decided to check it out. What I loved most about the experience was how everyone in the dealership worked together. Ilene helped us into a good vehicle that was well inside our price range, and handled all the documentation for us over the course of an afternoon, while we waited for the adjusters to cut the check. Mike got us all signed out that day, and Mohamed made sure the car was ready to go after they found one TPMS sensor disconnected on the final check. Everything was handled quickly and professionally, and I could even turn my rental in a full day early and close the entire experience with a newer vehicle that my family really enjoys. Thank you!

Review for Feldman Chevrolet of Livonia - Service Center (Plymouth Rd.)…read moreMy experience with the service department has been nothing short of horrible. I brought my vehicle in at the beginning of the year for a simple oil change and to address a rearview camera issue. I was told the part needed to fix the camera was out of stock and they'd call when it arrived. That call never came. Fast forward nearly six months, my A/C stops working--on a car that's not even a year old. I bring it in again and remind them that the rearview camera is still not working. Shortly after, I receive a call from service advisor, who not only tells me that the camera was supposedly fixed months ago (which was news to me), but goes on to argue with me about it. I had paperwork proving otherwise. This mistake was conveniently blamed on a previous advisor who had since been fired, which I was told was "deserved." What do you know? Suddenly, the camera is magically repaired within a week. So much for that "part being out of stock" for six months. But that's just where the headache began. Over the next 6 weeks, I played endless games of phone tag. When I did get someone on the line, I was repeatedly told, "early next week" or "just a few more days." Spoiler alert: those promises were never kept. Finally, after about five or six weeks, I'm informed they broke something in my dash and had to replace the entire thing. After 48 days, I'm told it's finally done and will be ready to pick up the next morning. I called around 12:30 PM to confirm and was told it was finished and just being detailed and they'd call me back when it was ready. No call came. By 4:30 PM, I decided to just show up. I walk into the service department and not only am I met with blank stares and annoyed attitudes, but when I tell them I'm here to pick up my car, I'm treated like an inconvenience. Eventually, "my service advisor"finishes a phone call and goes to get my car, only to tell me it was just about to be detailed. So...what was happening at 12:30 when I was told it was already being detailed? At this point, I didn't care and just wanted my car back, so I dealt with their trash left inside my car because I wanted to leave. To top it off, when I returned the loaner (which they acted like they didn't have any when I first asked for one and it was a nuisance that I was asking), the person at the loaner desk also had an attitude. I assume actually doing her job must've been the issue. So after 7 weeks without my car, being lied to, argued with, and treated like a burden, I'm done. My family has purchased 8 trucks and SUV's from Feldman Chevrolet of Livonia over the last 7 years or so and that ends now. We will not be returning for service or for future purchases.

Excellent, trustworthy, and friendly service. Justin is always communicative and will explain the…read moreissues with your vehicle and the options available. Reasonably priced as well. This is hands down the best auto shop in the Plymouth-Canton area.

been bringing my cars here for a couple years now. unsure of how fair the prices are, but they're…read moreknowledge and honesty is priceless. they ll will tell you whether something's safe, or if you need to repair it now, or if u can get a couple moths out of it. and just super friendly overall.

I've been going to Darby many years now, and I never had a complaint. My son told me about them…read moreand he started with them Over 20 years ago.

Darby's never disappoint! They're very honest, respectful, reliable, and excellent! This is about…read morethe 5th time I've had work done on my car and the turn out was amazing! I had white dots of spray paint on my car, came in to get the paint removed, and my older car waxed. It looks like brand new again! Please see Mike.

Don't know the kind of work they do, amd I will never find out. Just called then and they were…read morehyper rude. I get it, everyone has a bad day, and in those days you get a bad review.

I received good work on my vehicle in the past, however, this is no longer the case. One of the…read morerepairs Scott did is to replace the accessory drive belt, idler and tensioner pulleys. This resolved the belt noise issue and I was happy with his work. About 8 months later and approx 8,000 mi,I noticed the noise return. I returned the car to Scott and he found the belt tensioner, which is connected to the tensioner pulley needed to be replaced. He charged me $45.00 diagnosis fee and said the repair this time would be $305. I really wondered why this wasn't done with the first repair since this is a normaly replaced with belt. I took the vehicle to another repair stop instead witch charged me $ 135. To replace the belt tensioner. I will never return to Auto Excellece again and if you care about your vehicle, you won't either.

Can't say enough about the positive experience at BMW of Farmington Hills! Big shout out to…read moreShannon, she is bright light in the car business! Totally customer-focused and really engaging! The dealership provides the customer with the time and space to find the perfect vehicle for them! We test drove vehicles and fell in love with more than one. If you are in the market for a beautiful, sharp and stylish BMW, check out this dealership! Super pleasant!

People are nice there but I talked to at least 3 to get me where I was going and then when I got to…read morethe service advisor's (Mike) desk I was asked to get up out of my seat as soon as I met him because he was working with another guest. I scheduled my appointment online, and was on time and even a little early, a drop off for an oil change and after 3 and a half hours of waiting and no oil change I asked for my car and left. I have an older BMW and it was just an oil change so I felt like they just put me on the back burner and made me feel unimportant. I've been to BMW dealerships in Grand Rapids and Traverse City and never had a problem and always had great customer service. Will not return and I have already found other places that seem glad to have my business.

I'm honestly surprised to see such a low rating for this dealership. Sometimes reviews tend to…read morefocus on isolated issues or situations that may be outside of a company's control, but my experience has been nothing short of excellent. First, a huge thank you to Luis, who helped me secure a fantastic deal on my Honda CR-V Hybrid when I traded in my Ford Escape. The entire financing team was knowledgeable, patient, and took the time to thoroughly explain all of my warranty options and coverage so I could make informed decisions during the closing process. The service department has also been exceptional. Their customer service is outstanding, everything is handled professionally, and repairs and maintenance are completed in a timely manner. They have never let me down. One example that stands out is when I had an issue with a tire that seemed to attract every nail and piece of construction debris imaginable. Even though they were fully booked and had no available appointments, the team found a way to fit me in. I expected to leave my car overnight, but instead they had it ready for me just a few hours later. I was able to pick it up the same day, and they even made it easy to handle a small additional payment over the phone for a minor service that was needed. A special thank you to Matthew, Jim, and Mark for always providing exceptional service. And an extra shout-out to Matthew, who consistently goes above and beyond every single time I need assistance. His dedication to customer service is truly appreciated. If you're looking for a dealership that values its customers before, during, and after the sale, this is it. Highly recommend!

Want to give a huge shoutout to Jeff over at Howe auto body, I took my Subaru 2017 wrx sti over…read morethere to get my rear bumper and hood repaired for dents, scratches and had them repainted. They did and excellent job, after about a week or two i notice on my hood where the plastic scoop and the metal hood meet there was a 1 inch paint imperfection. I called Jeff and he had me bring it up there and inspected it and took full responsibility for the imperfection and offered to repaint the hood for free! As Jeff stated "We stand by our work and i don't stand for that!" 100% recommend Howe for any body work that you need!

I've been here trice. Once to get a fender replaced on my truck and recently to get some cosmetic…read morerepair to the paint. Fantastic experience both times. Work was done on time, quality of the work far exceeded my expectations, staff is knowledgeable and very helpful. Couldn't have been any better.