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    O'Reilly Auto Parts

    5.0 (3 reviews)
    Closed 7:30 am - 9:00 pm
    Updated 3 months ago

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    Vehicle battery testing

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    Batteries Plus

    Batteries Plus

    3.0
    (23 reviews)
    $$$

    I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

    I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

    Casey Toyota

    Casey Toyota

    2.7
    (88 reviews)

    I owned a 2009 Venza. The very first addition to the Toyota brand. This was a fantastic automobile…read more Other than a new set of tires and oil changes every 5,000 miles mostly from Jiffy Lube. I had no significant problems. A gem. Then this year January, 2024 Casey who I go to to complete the annual inspection (no charge). Charged me for the inspection. That's okay. I can take that. They passed the brakes which I could tell I was down to the metal (sound). They found another problem on the steering column. Just the steering column was somewhere around $2,600. They showed me the area while the car was on the lift. Okay. We discussed the rear brakes and added that $500 to the cost of service. I did neither. They did replace a burnt out bulb in the front. I decided I would have a second opinion before I decided on this repair. At the checkout desk I was (for the first time) shown a bill with an added 5% charge if I used my credit card. Never having had that charge I was surprised. I didn't have a check with me nor that much cash. I paid it accepting the charge. I felt I had no choice. I was a little steamed. I have always had a distrust with car dealerships. Casey had always been helpful in the past. But, the 5% took me over the fence. Last fall I drove the new Toyota Rav 4 @ Casey. The Honda CR-V @ a Honda dealer in Williamsburg. The Subaru Forester at the Casey dealer in Newport News. With this expense on my 14-15 year old car I decided now in January '24 to purchase a new car. I did not feel comfortable with either the Toyota nor the Honda. These cars did not have enough power for me. I found a dealership in South Chesterfield, VA, CMA'S Colonial Subaru. A bit of a trip but I found a comfort level (older woman in my 70's, widowed) that appealed to me within a short time. My salesman Willie Lingenfelter took the time to listen to what I was looking for. Let me drive 3 different models - Forester, Solterra and the Outback LTD. The Outback LTD turbo for me had the power I was after. The style, leather interior, room, comfort. Oh, and a satisfactory price that I was comfortable with. All the checks I needed were there. I purchased an extra 7 year front to back warranty that Subaru offers. Every single person I met through this experience was polite, friendly and helpful. This was an exciting experience for me. A new car. I loved my Venza but it was time. I received a very fare trade in. Casey here in Williamsburg with it's new charges added to the uncertainty I had developed. This IS A VERY PERSONAL experience. But I thought I would share it in a review so if anyone else experiences similar feelings about the Casey dealerships they can make up their own mind. Talk to others. Read other reviews. That what I do. Good luck!

    Problems with the used car I bought that didn't appear until after the 3 day grace period and the…read moredealer hasn't followed through with actually fixing or addressing any of my concerns. They are willing to fix and address anything that was agreed upon at the time of sale but not after their 3 day window. Not to mention that it's been almost 2 months and I'm still waiting on my license plates... I would not recommend this dealership to any of my friends or family. I would have given zero stars if it would let me. Also, do your own financing on used cars. I saved a little over 1% on my financing by using my own bank and handeling the financing myself. The dealership got me approved through my own bank with a higher interest rate. The pictures are after the dealerships quality service and detailing of the car. What a joke...

    O'Reilly Auto Parts - autopartssupplies - Updated June 2026

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