i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Yeah, I just went there with a car that has fittings. I got informed that they didn't know what…read morezirk fittings were, and I explained to them what they were, and they said, well, we don't have the tool to grease a Zerk fitting, seeing that is part of a standard lubian oil job, if you have zurich fittings, don't go there because they can't do the full service. They obviously only change oil.

I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

We were traveling from Pennsylvania and experienced a breakdown. The tow provider steered us to…read moreWilliamsburg Automotive and as it turned out this was terriffic. Of course breaking down out of town is a scary experience, but after the treatment we received we knew right away we were in good hands!! NOW PAY CLOSE ATTENTION !!!!!! I am in the automotive business and knew what broke and how much it should cost to repair. Williamsburg Automotive charged less than I would have for the same job !! Thank you Brian for being a shining star to our industry.

This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

While it is concerning to see all of these negative reviews - I certainly did not have any of these…read moreissues. I worked mostly with John and Victor. Initially, I had a slow leak patched for free on promotion, and I paid nothing that day. As the tires were old on the car, I figured I would get a quote from them as well. I shopped around, and their warranty and price was definitely the best I saw. It did take a while to get the new tires on, but nothing awful. When putting on the tires, Victor noticed that the seals on my front struts had worn, and that the hydraulic fluid leaked all over the chassis and brakes. He very clearly and professionally explained the issue to me, while the car was lifted, and showed me where the leaks were as well. He also pointed out a leak on the radiator. They certainly didn't coerce me to do the repairs there: They told me to go to the shop where I had the radiator done, as it was under warranty, and to a dealer for the struts. They did provide a quote for the brakes in case I wanted to do them there. Basically, they did the opposite of these reviews: They gave me clear information presented in a professional way and worked with me to find the best solution for myself (and my wallet). Overall, I was pleased with their service and communication, especially with those two staff members.

These guys were great. Had a nail tire and didn't even charge me to repair my tire awesome!read more

Thorough, highly reputable, and yes, friendly…read more Another shop in town failed my car's annual inspection for worn rear tires. Firestone is my go-to tire place and so I ordered two replacement tires. When the lead technician, JR, went to install these new tires he also measured my existing tires, discovering that they were in very good shape and would pass inspection. And then he did the right thing: He called me to make sure I wanted tires that I didn't necessarily need. I had my car re-inspected at Firestone, passed with the existing tires, and it's the best $20 I've ever spent. Now Firestone will be my go-to for other services as well.

Getting a flat tire in a hybrid that comes with a can of fix a flat and small compressor is not a…read moregood way to start the day. Fortunately the tools gave me just enough driving distance to reach Firestone. I was able to book a 1pm appointment online, received a confirmation call within 10mins and was able to drop my car off at 10am to await service. My wife and I were hopeful to get the car back before the store closed. We were shocked to get a call at 12:30pm letting us know the car was ready for pickup - a full 30 mins before our appointment time!!! I've never been treated so well when getting my cars serviced - well done to everyone on the Firestone team!!!

The guy was very thorough in testing the battery and evaluating to discover only the charging port…read morewas bad. He was able to fix it the same day on a Sunday. He also was very thorough with the waterproof sealant to ensure it was done with professional quality. I would recommend him to friends and family who live in Toano or Williamsburg. The shop is tucked back on the end of the shops along the street in New Town over back behind the movie theatre on a crossroad.

Best service and pricing anywhere near Williamsburg Va! If you need any electronic services this is…read morethe place to go to!!!!! 20/10 recommend

Needed to get my phone screen fixed and this was the place!! Called around A LOT and Jonathan got…read moreback to me quick and with the best price. I was able to walk in that day and my phone was ready in 10 minutes!! He was so kind and I could not recommend this place enough. My phone looks brand new!!!

I got my ipad screen repaired a few months back for about $500 ( it was a while ago so i forgot the…read moreexact amount) and it took about 5 weeks to get back to me. I tried to use my apple pencil after and it would not work. It was the newest model then, so it wasnt an update or anything. Recently, i took it to a better repair shop and told me it looks as if it was purposely tampered with then covered up. It was so badly damaged underneath the screen that i need to buy a new one just to use the pencil. Overpriced repair and took to long to get back to me with it still broken. 0/10 service I would not recommend