Awesome workers that are honest and will come help you. We needed coolant and they came out to…read morecheck and recommended what we should get. NOT the most expensive but what they would use. They told us how to use it and wait for the car to cool before. Very informative and nice.

Amazing customer service. I came in to get wind shield wipers for my car. Not a big deal for some…read morepeople , but first time experience for me. Anyway Tim , immediately greeted me when I came in the store and helped me pick out the right style and size wipers. Another lady employee walked by and also said Good Morning while Tim was getting the wipers. Tim put on the wipers on within minutes. I will highly recommend O'Reilly Auto Parts store in Yorktown, because their customer service is awesome ..

Awesome service! I was on a trip through VA when my Porsche had multiple error messages pop up. I…read morereached out to Auto Haus Williamsburg and Preston was able to get me a next day appointment. They did a diagnostic, ordered and received the part needed and were able to get my car repaired and back on the road in less than 24 hours. Great customer service and I really appreciate how quickly they worked on my car.

Avoid this service center. Every time I called the service department, someone answered the phone…read moreonly to immediately hang up. I even contacted another department hoping they could help me reach service, but they were unable to assist. The customer service is extremely poor, and they are completely unresponsive. Save yourself the frustration and go elsewhere.

The people are very nice, I had a problem with my key fob and they took care of it right away. They…read morecleaned up my car, it looked brand new, I would deffentilly purchase a car from them again, they are super!

I bought a truck from here over a year ago and have had nothing but problems since. When we went to…read morepick it up, it had not been cleaned or detailed AT ALL and they did not have it ready for us, so we had to wait almost 2 hours after driving 6 hours to pick it up. They SPRAY painted over the original paint on the bed to make it look newer and in better shape than it was, so now the spray paint has been peeling off everywhere. The toolbox on the truck doesn't work- like it doesn't open and close or lock. Also, they only gave me one key and insisted that there was no additional key or a key fob... for a 2019!!! After talking to my local dealership, they were supposed to include a second key and key fob with my purchase. I am absolutely disgusted, and would never buy anything from them again.

They are the best,trust worthy,and the price very reasonable and fast thank you againread more

Always able to get straight answers to my questions and reliable, trustworthy diagnosis prior to…read moreservice or repair work. All you could ever want in an auto service center.

Trusted these guys for years until I started wondering about the services they were advising. I'm…read moreno expert on car maintenance and I didn't do the research I should have. Looking at an old ticket from 2024 I see they charged me $240 for a Wynn's Fuel Injection Flush Cleaning Service. Honda doesn't recommend it. They also kept my car for three days once. Fortunately I was able to work from home during that time, but not without cost. I switched to Crow's Garage. They're a tad less flexible but the service is more trustworthy.

We were first time customers, car a/c blowing warm air. In by 8am called before 5pm the car was…read moreready. Picked up the car and a/c was blowing cold.... next morning a/c blowing warm again. Called in and they were unable to fit us in for 5 days ? In at 8am ... shortly after a call with um, ya need an $800 hose, um ya no we can't provide a detailed estimate.... um, yeah parts take 6-8 days. Honestly, I lost any confidence this business had the skills to provide this service. I took the vehicle elsewhere ... there diagnosis completely different with a written estimate detailing the condenser as the worn part, the part was ordered and installed in less than 3 hours at about half the cost, with a written warranty. I went back to American Pride Automotive, with the rusted worn condenser and asked for a refund of the $276. misdiagnosis and repair that they claimed to have provided and the Service Director could not for the life of him admit to his businesses failure. So, I gave him and honest chance to save a customer and instead has lost any chance at our business, but for $276 he's bought a lifetime of bad advertising for American Pride Automotive to all our family and friends. I looked at the other reviews for this business and see it's a pattern.... that's a shame.

Stopped in the have a slow leak looked at Plugged the tire…read morefree of charge Another place told me that I needed new tires Discount checked the tread and said good for 30-30,000 more miles Trustworthy

I called over on the phone two days before my appointment at 1:30 PM for an alignment and exchange…read moreof tires. I came to this place because of the good reviews but ended up waiting two and a half hours for HALF THE JOB done. Almost charged me 140 for an alignment, I said NO! I was quoted a lower price. "This isn't the first time that this has happened" that the website, the receptionist I called, and the clerk who checked me in confirmed that the tires I requested were in stock. A guy came out to me 2 hours later, saying that he and his manager looked all over the warehouse for my tires and will not be able to do the job. Not to mention it couldn't even be done in the first place because my lug nuts are a two-piece screw top sets that I supplied a key for them, are a SAFETY CONCERN for the workers... this was ridiculous and a waste of time! Discount Tire did NOT take care of me.

This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

Hello all! My 19 yo daughter's 2010 Hyundai has had problem after problem for... well... forever it…read moreseems. Her dad tried being a way-out-of-his-league mechanic every time her car just decided it needed to rest for a bit in the driveway. That car had schädenfreude making our lives h-e-double hockeysticks. Last Thursday my daughter and I were fed up with waiting for... for him to MaGiCaLlY discover and fix the problem. So I went searching for the best mechanics in the 'Burg (is that still the cool thing to say?). The overall consensus was Eagle Eye Automotive Williamsburg. I called them up and spoke with this über awesome guy named Ryan there and explained our saga. He confidently said, "I'll fix it no problem. Bring it in. I got you, fam." (Not an exact quote.) Sold. Tow it there. Friday he discovers the problem. Easy fix, apparently. He did indeed have us as fam. Monday that old lazy car was all ready to go. Price was very reasonable. Ryan was one awesome mechanic and person in general. So... TL;DR Go to Eagle Eye Automotive to get your broke down car/truck/SUV/whatever squared away and Ryan and that crew will handle it like the highly competent (and cool) mechanics they are.

I have been using Eagle Eye automotive since moving to Williamsburg in 2010…read more Just had my truck repaired and once again I still remain a very satisfied customer. I always feel confident with their abilities and honesty.