Excellent service. Grateful for the assistance recharging our air conditioner this afternoon. Poor…read moreassociate offered to help and bit off a bit more than expected, but saw it though, and we had a much more comfortable rest of the day. Thank you!!!

Coming down the east side of Chinook Pass, the brake line on my motorhome gave out. The guys at…read moreNAPA in Yakima spent over an hour fabricating a replacement line, all the while apologizing for taking so long. They went over and beyond until they found a solution. GREAT CUSTOMER SERVICE!!!

Great!!! customer service, always been greatly appreciated and welcomed when I enter the storeread more

I used to live in Yakima and I drive from Seattle to visit nearly every month. Saying that I…read morealways go to this o'Reillys and as a elderly woman I HAVE say...these people here have my heartfelt warmest feelings for them...

I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

I stopped by to see if they could assist with a warning light as I was traveling through Yakima…read morefrom California. The jerk in the service department was quite rude and told me to make an appointment for next week. I explained my situation and he said" Oh Well"!,, we have 40 appointment a day and there are no openings. He would not even look at the warning light. Just told me to make an appointment for next week. And again,, I was passing through and wanted to make sure there was not a major issue. I've heard rumors about Steve Hahn's Customer Service,, now I got a first hand experience. Word of mouth is the best advertisement. Good Bye Steve Hahn's Kia.

Pupously Bought a Die hard battery…read more from them. Asked about core charge, "bring back its easy." Weeks later Not easy must provide receipt and date must be refunded on customer database. Customer fail.

I didn't know we had an advance auto parts. Until I had to take someone to the bus stop. So I was…read moregetting the truck ready to drive across the state. Noticed I had a broken air line. The guys were really helpful. All I knew it was a broken air line. Fortunately some knew exactly what it was once i told him the vehicle. Theres plenty if parking. The only downside it is not located in the best area of Yakima.

Always friendly. They remember us from previous visits. Excellent customer service.read more

great customer service. there to help you how ever you need. would recommend to everyoneread more

Well the guy here tonight sold me a spark plug that I had to go right back in and return. He…read morecouldn't even answer my questions about a fucking spark plug. I ain't got time for shit like that. Man . Give the guy a fuckin study book. Any ways I went to orielys and they had gotten me exactly what I needed. I even brought the pieces in to auto zone and the guy acted like he was allergic to me or something..

The younger staff knows nothing about older cars. I called and asked about a part and they didn't…read moreknow what a Plymouth duster was!! He asked if it was a real thing!!! Then he hung up on me!!!!

Shitty I ask the person at the counter the price on a steering column he told me was like sixty…read morebucks I ask him if it came with air bag he said complete I ask him three fucking times if he was sure that was the price he said yes so I go pull it get up to pay for it they tell me like two hundred bucks they want to charge me for every peace on the column that's bullshit three times I ask him if that was the price he said yes then they tell me he was a new kid and didn't know well he looked it up on the computer the computer gave him the wrong price that's fucked up I spent a lot of money there in the past I won't anymore so beware I should have got it for the price I was told I hope the owner reads this and contacts me but he to good to even read what people like me have to say

They were pretty helpful and had some great inventory! I'd definitely recommend going and checking…read morethem out!

Oh man, if you're a lady, an elderly person or someone that doesn't have time to work on their own…read morecar, be careful these guys will give you the most laziest diagnosis that'll cost you THOUSANDS of dollars. gave a detailed explanation of the symptoms: all forward gears (R, 1, 3, 5) worked fine, but 2, 4, and 6 would thump while the car was moving. When stationary, all gears engaged normally. Based on that, I suspected something external of the transmission like shifter linkage or drivetrain-related, since the issue was isolated to one gate and changed with vehicle speed. Took my car home and started to try and understand what was actually going on. So I got under my car and it was clear when pulling my shifter to gears 2-4-6 it would come too low and my driveshaft would make contact with bottom of my literal shifter making it thump. So I resat my transmission and of course it stomped thumping and everything worked as normal. Keep in mind this is all what I did after they tried and tell me my transmission was internally cooked and had bad syncro's from "aggressive driving". A $7,000 job by the way In the end i've always taken my car just to speed up the work and get it done. I always try and have an idea of what's going on with you car. Do some research otherwise dealerships like this will take your unwillingness to understand your own problems and take advantage of that and charge you THOUSANDS unnecessarily

This isn't actually about my buying a new car from them, third time and apart from how long it…read moretook, all went well. What didn't go well, was I traded in a car I knew needed 10k worth of repairs, and told them that, only to see it on their "used" lot for over 5K without so much as have being vacuumed in the pictures. I refused to do a private party sale as the repairs (oil and transmission fluid leak) cost nearly a third of the cost of a new car and far more than a 2014 Ford Escape is worth. I expected they would sell the car at auction for parts, not try to unload it on some unsuspecting person!

The associate who replaced the battery in my iPhone was on their game from the moment I walked into…read morethe store with my iPhone to payment for the service and I can't speak highly enough about their dedication to seeing it through. That said, the other associate who felt they needed to call a sheriff to the store and have them watch me because they believed I was shoplifting was insulting in the extreme considering I spent nearly a $120 for the battery replacement and a lightning cable I had this paranoid associate add to the purchase (which they never added). They shouldn't even be there.

They were super helpful making me a battery pack for an older baby monitor. Thank you!read more