I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

bought 3 cars from SH, the last time was the last time!…read moretraded in a 2019 infinity QX60 and bought a $35K 2022 Subaru Ascent which is a beautiful car, now, here's the rub.......I just filled up the tank the day before in the Infinity, as my wife was leaving with her new Subaru she seen it was on fumes, at this time she was told sorry but we can't help you, all I have to say, they're lucky I wasn't still there or else we would have packed the Infinity back up and went down the road! Ps. I'm in a similar industry and I would have never let that happen.

I recently had to visit Steve Hahn Kia over 3 separate appointments to fix a sensor issue on my…read morecar. When I visited for the final appointment last week, I told them I was concerned about a severe grinding sound I was hearing. I ask for them to check that twice and they said they were pretty sure it had to do with the sensor. When I was checking out, I asked again they said that everything looked normal. It wasn't. Two days later I took it to Les Schwab. My rear breaks were metal on metal and I needed new rotors too. I can't believe that I asked about this THREE TIMES at the Kia Service Dept and they said all was good and safe and sent me on my way. Unbelievable.

Go somewhere else. They are fake and all friendly while taking your money. My car is still under…read morewarranty which in their opinion means zero.. I have a 2020 kia sportage known for oil consumption issues. But they will find the tiniest reason to call the warranty invalid. I urge you to not buy Kia and definitely not shop steve hahn the only back they have is their own.

Excellent service. Grateful for the assistance recharging our air conditioner this afternoon. Poor…read moreassociate offered to help and bit off a bit more than expected, but saw it though, and we had a much more comfortable rest of the day. Thank you!!!

Coming down the east side of Chinook Pass, the brake line on my motorhome gave out. The guys at…read moreNAPA in Yakima spent over an hour fabricating a replacement line, all the while apologizing for taking so long. They went over and beyond until they found a solution. GREAT CUSTOMER SERVICE!!!

Good customer service and well stocked store. Thank you for accepting used oil for recycling and…read morehelping protect environment.

Standard auto parts store. The folks working here are always friendly and helpful, likely with more…read moreautomotive knowledge than you! I noted no less than four types of windshield washer fluid with antifreeze and antibug options a plenty! I also discovered what we assumed to be another patrons batsman cup chilling in the fridge where the Monster energy drinks were kept! A point for the mug, a point away for someone's cup hanging out in the cooler! Slight positive as it's now a good story! Nice spot to stop and grab your car related needs!

Great!!! customer service, always been greatly appreciated and welcomed when I enter the storeread more

I used to live in Yakima and I drive from Seattle to visit nearly every month. Saying that I…read morealways go to this o'Reillys and as a elderly woman I HAVE say...these people here have my heartfelt warmest feelings for them...

Incompetent people working here. I called ahead of time to ask for a specific part. A rude lady…read moreover the phone said there were two different brands in stock. Once I arrived she lied about the parts ever being in stock.... Wasted my time. It seems like she doesn't like her job. She shouldn't be working in customer service.

The younger staff knows nothing about older cars. I called and asked about a part and they didn't…read moreknow what a Plymouth duster was!! He asked if it was a real thing!!! Then he hung up on me!!!!

I discovered my headlight bulb was out, just after I was asked to take a short road trip for work…read more I walked in to the O'Reilly's on First St in Yakima, where they not only had the right bulb for my car, but they changed the bulb in a few minutes. Big thanks to Christian for his quick work and stellar customer service!

They sell used parts do not shop there! They lie to there customers about life time warranty…read moremanagers care more about there bonus!

Shitty I ask the person at the counter the price on a steering column he told me was like sixty…read morebucks I ask him if it came with air bag he said complete I ask him three fucking times if he was sure that was the price he said yes so I go pull it get up to pay for it they tell me like two hundred bucks they want to charge me for every peace on the column that's bullshit three times I ask him if that was the price he said yes then they tell me he was a new kid and didn't know well he looked it up on the computer the computer gave him the wrong price that's fucked up I spent a lot of money there in the past I won't anymore so beware I should have got it for the price I was told I hope the owner reads this and contacts me but he to good to even read what people like me have to say

Drove from Portland for a Mercedes wheel that I was told it's ready to go and have to pay in person…read moreonly because they don't ship. When i arrived there was told its going to be 2-3 weeks and that car was Not processed yet,also that part is for sale only on their eBay store!! Don't buy anything from them. A bunch of kids running a business giving customers totally random stories!!