pros: nice looking dealership with range of options…read more cons: parts and service doesn't seem knowledgeable and seemed dazed when asking about issues with my new 2025 corolla. bad communication on phone, expected more for what I paid for a part and it was just over their explanation of the part on the phone. found the information on my own without the "pros". I went with Bob howard as they had a better Corolla for a better price, just not my colour. Fowler wouldn't price match or work close to the offer from Howard. so I went with the off color with more features.

Went in to get some transmission fluid and a funnel. Nobody at the counter. Clerk was in the back…read moreon the computer. I got his attention and he just said yeah. And never came up to the front. I waited a couple of minutes and he called the one other customer there to the back and they both were on the computer. I just sat the items down and left. Even after o was out the door in my vehicle he didn't come to the front. I will not go back to this store. I went across the street to O'Reilly and was in and out in a flash. I know it may not seem like much, but my time is just as valuable. This store didn't seem to care.

Sydney was a big help and real friendly got what we needed and she even offered to help!! 5 star…read moreservice

I went in to purchase a new battery. The store is very clean and well maintained. The prices were…read morevery affordable. The employee, named Christopher, was very helpful. He knew his products and was very professional. I got the battery I needed and I recommend this store to anyone who needs any auto supplies.

Long story, short: A friend gave me a set of steps for my truck, because when he got them they had…read moreno hardware and he's too lazy to mess with it. I went to 4 Wheel Parts in Moore to see if there was even a slight chance that they could get me what I needed. It took the first dude about 15 seconds to find and order exactly what I needed from their distributor. He called me a couple of days later to let me know that I was good to go. I get the the brackets home and there is no hardware anywhere (not 4WP fault, it shipped straight from the manufacturer) so I called them up and let them know. Dude on the phone was like "We got you, bro" and just ordered another set, just like that. He called me 20 hours later to let me know they'd arrived. I go in this morning to grab the new box and the guy (different) says "Hey, let's save you a minute and make sure that you're getting what you need." He busts open the new box and, lo and behold, no hardware! (Again, this is from the manufacturer!) I was obviously disappointed, because I'd just paid $180 for these brackets, and I wasn't going to cry over $15 in hardware especially because it wasn't these folks' fault, but old boy wasn't having it. He read through the parts manifest in the box, went out to their shop and literally brought back, piece for piece, all of the hardware that was missing from the shipments and put it in my box. 4WP isn't the low cost leader by any stretch, but this kind of service is absolutely the reason that I'll use them just about any chance I get. They're just stupid smart when it comes to this stuff, they're friendly, and I promise you this dude didn't get paid extra to make sure I left feeling good about our transaction, but he sure as heII went out of his way, working on a Saturday, to make sure that I was able to complete my tasks without anymore setbacks. You can bet I'll be back.

Took my truck in here for some work on the front end. They kept me well informed and never…read morepressured me into anything. The job was done in a timely manner and they stand behind their work. All the guys at the front desk where great to work with.

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

Very competitive pricing. Don't get me wrong it was still very expensive for a complete A/C…read moreoverhaul, and I had them change spark plugs and rear brakes. I have been driving in a nice cool vehicle ever since.

Had an amazing experience here. The staff here is so kind and I got the vibe they were not about…read moreovercharging or insisting to fix something that couldn't be done with a little old fashioned TLC. They fixed my tire rim without charging me and that is something I haven't experienced anywhere else. I highly recommend this place!

My car experienced problems on a trip from TX to NE. Luckily I found this FastLap! They were able…read moreto look at my car the day I had it towed in. They diagnosed the problem but wanted to be sure. So, they kept it overnight and test drove it the next day. Unfortunately, the problem was bigger than they thought - but they still were able to fix it that day and it ran fine for the rest of my trip. They were friendly, efficient, clearly explained what repairs were needed and how long it would it would take. They were very thorough and wanted to make sure that my car was, indeed, really fixed. Their prices were very fair. Being from out of town, I was a little afraid of getting taken advantage of. But they were more than fair. I cannot recommend them highly enough. I can only say they are honest, hard working and very knowledgeable!

Water pump for my Range Rover under $300! What!!! Great timely service. We trust all our…read morevehicles with Fastlap! 5 stars!

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

The owner is honest and an expert in his field. He took great care of us and went above and beyond…read morewhat most companies would do. Our hitch and wiring harness were installed quickly and I highly recommend this company.

DECEPTIVE DEALERSHIP Triple check your paper work for…read moresneaky add- ons and mark-ups. Demand exact breakdown of all fees. Double check their "out the door" price on the vehicle. AVOID trusting verbal promises and be prepared to walk away. Go to reputable dealership that will treat you with respect

I found a used car online that was exactly what my husband and I were looking for. We checked…read morebefore driving to Norman to make sure it was still available: it was. Everyone was so gracious and kind when we arrived. We had checked on cars at other dealerships and were disappointed with their lack of enthusiasm to help us . Not so at Nelson Mazda. The car was great and the entire process went so smooth that we bought it the same day. Financing was easy; they got us a great rate. The young man that helped us was wonderful. We will definitely recommend Nelson Mazda .