Great experience here! Scheduling an appointment online was seamless. They text to confirm…read moreimmediately and sent a reminder text of drop off the day before. Was called to discuss repairs before anything was done and given upfront prices, no pressure to accept/decline services and things were explained in a way I could understand. Completed oil change, front and rear brakes/rotors with brake flush. Prices seemed fair and competitive or better than a dealership that tries to tag on every little thing. Costco discount program was honored and service was quick for pickup/dropoff. Given an oil change discount keycard and car was pulled up for me by them at pickup. I'll be back!

Great service, friendly and respectful employees, new/clean/nicely decorated building, comfy…read morefurniture, complimentary drinks/snacks, work/study countertop with plug ins for laptop, great communication and updates (in person and via text) on the status of my vehicle, detailed receipt given and texted to you that included pics and names of employees that helped you, comparable pricing for tire rotation, other service done seemed a little high but they took my Costco membership coupon and they informed me of other services like B3GO free oil changes (punch card keychain) and ease of use QR code scanning for scheduling appointments. They pulled my car up near the front door when finished, held the building door open for me and opened my car door!! Not sure if they do that for everyone or all the time. It was snowy out, so it was a very nice gesture regardless. Plus, there was a thank you note and free bottle of water waiting for me in my vehicle for me when I got in!!! What service!!! I will definitely be back!! Thanks again!!

Let me make a long story short and a short story shorter. The owner of this establishment is rude…read morelbvs! Tried to explain something dealing with my car and all he did was brush me off and tell me that he's been doing this for 37 years as if he can't learn something new. It's establishment like this that make you want to do it urself. And I do know how to change my own oil. It's just December 20 and I don't feel like being outside in the cold.

Been going here for almost 20 years and it's always been quick, easy and reliable. The prices are…read morealso reasonable.

Excellent customer service! We've bought tires from them & have had our car serviced there a few…read moretimes. Very satisfied with the services. We'll definitely be going back!

Service was top tier. Has good deal on tires and got the work done fast. If you get a full set done…read morethey are willing to work with you to get you the best price. And offered free alignment after I bought my tires

great service and easy location to pull in and out of. also appreciate that there's a gas station…read moreright next store as well as a starbucks not that far. very accommodating with our oversized & lifted truck. nick the manager is a real gentleman and is very knowledgeable and helpful. thank you to the whole team for helping make our road trip even better!

went for oil change alittle pricey. overall good job. Just be ready for the upsell items but that's…read moreall service centers.

This place was great! I recently took my car in for alignment, fully expecting it needed done as…read morenew tires had been put on. They put it on the rack, called me within 10 minutes and told me only one measurement was every so slightly out of adjustment, and he admitted he wouldn't fix that on his own car, so it saved me a lot of money! When as a female customer, I could have easily been talked into something I didn't need. They were fast, efficient and well priced. Would definitely use again!

I had a tire blowout and Ireland and Angelo (and mechanic crew!!) were terrific in helping me get…read moremy car road ready again so I could fetch my child from Omaha's airport, round trip 100 miles. Thank you, thank you! It happened on a Saturday evening and I needed to get to the airport by 2 pm on Monday. An (online) appointment, few calls and texts, and a trip in on Sunday/left there overnight Sunday for arriving tires Monday morning and it was done. They called at 8:30 am Monday morning to give me the status of tires and car, I thought. No, it was to tell me the car was ready to go!! They did everything in their power to make it happen--and it did. They are amazing!! Our family is enjoying my son's visit now. Love their free "courtesy checks" of the car, too. My next appointment with them will be a new battery soon. Firestone is my new "go to!!"

Only gave it one because 0 wasn't an option. Car leaked oil after a $110 oil change and their fix…read morewas $10 of next stop. Ps new oil change at home and no leak.

Great work by the crew. The Valvoline got my oil changed quickly and didn't try to sell me any…read moreextra things. I was able to stay in my car and get some work done. Staff was professional and knowledgeable. I will be going back!

Pulled up after a maintenance light came on, on the way back from a 4,000 mile drive to and from…read moreOregon from Michigan. Jeremy and Jackson pulled our oil and showed us that even with the light (which they say was just the car letting us know that the mileage dictated an oil change), the oil was clean, and that the most we needed was a top up. They gave us that top up for FREE, and were upfront about what we did and didn't need. Fantastic service, very fast, and super nice people working there. Highly recommend!!

Very nice guys and quick service! They did a great job changing my oil, and no up charging for some…read morestupid stuff they always try to get you on.

Contacted 6 to 6 Auto Service, with whom I've been doing business for eight years now, to ask for…read morehelp with my car. When I described the problem to a staff member, he stated I'd have to go to the dealership, based on what I had described to him over the phone. Without going into great detail, he wouldn't even consider that the problem could be handled by 6 to 6 without having to take it to a dealership. I expected him to offer to have me bring it in so they could at least look at it, but he seemed unwilling to have 6 to 6 even attempt to resolve the issue. I'm so disappointed in the lack of customer service from a shop I'd been relying on for years. I've found a new repair shop, but I'm really sorry to have to end my customer relationship with 6 to 6 Auto Service. Perhaps they can afford to lose customers over the poor customer service provided by one employee who apparently doesn't understand how to accommodate a client.

I have been going here for the last year for my Jeep and I have had nothing but a great experience…read moreevery time. Their prices are reasonable and they get the job done in a timely fashion. All of the guys are extremely nice and professional. And my Jeep is back to normal and I'm so happy!!! Thank you guys!!

Allow me to preface with, my daughter's car needed tires and she set up the appointment and…read morereceived the quote. Two things. 1. Made an appointment for 11am and was told it would be about 1 1/2 hours. I returned at that time and they had not even started. Was told sorry, we are backed up. We will call when we're done. I suggested that the appointment means should mean something but I felt dismissed with my concerns. 2. Received a price quote for 4 new tires. When I dropped the car off they said there could be an additional cost to balance. I believe that is a standard cost 100% of the time with installation of new tires and should have been part of the original quote. Seems sneaky to not give that price upfront.

If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car…read moreback they said we need a new bolt before they could fix the alignment. We were under the vehicle the day before and none of the bolts were broken. After inspecting we noticed the alignment tab was damaged because they used an impact drill on the bolt. When asked, Nathan said they don't use impact drills. We asked to speak to a manager and they didn't have one there. Told us we'd need to come back the next morning. No responsibility taken. No solutions to the problem. A horrible experience from beginning to end. Would not recommend this Firestone to anyone.