I don't even know how many years I've come here for my tire needs…read more The help is professional and friendly, the service is first rate and they get things done when they tell you it will be done. If anyone asks me, this is the place I will tell them to go.

They are kind, honest and very hospitable!! My go to place!! Would recommend to anyone in need of…read morecar service

THE BEST-They closed at 6pm and we called them with an emergency flat tire at 5:49 and they told us…read moreto come in anyway. We got there and the staff was kind and understanding and got right to work on our tire and had it back to us in no time! They were kind, quick, and affordable. I'll be back!

I went to have air out into my tires, because the indicator light was on. No line no wait. The…read moreemployee serviced me real quick and I was on my way. She was very polite and informed me of the price for alignment. I'll definitely be returning!

Wonderful friendly service. Very helpful and pleasant. A good experience. Recommend it to…read moreanyone

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Excellent customer service! We've bought tires from them & have had our car serviced there a few…read moretimes. Very satisfied with the services. We'll definitely be going back!

Service was top tier. Has good deal on tires and got the work done fast. If you get a full set done…read morethey are willing to work with you to get you the best price. And offered free alignment after I bought my tires

I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

I was on a road trip and ran into car trouble ...kids and I were on our way out of town back to CO…read moreon a strict timeframe when I noticed my oil was leaking horribly. I stopped in and asked if they could gete in asap. As a traveler and a female my first thought was "perfect opportunity to take advantage of me" I can honestly say....I couldn't have asked for better service. They took my car into the shop within 10 min of being there and had it fixed and us on the road within 2.5 hours. Not only that but my total ended up being less than the estimate!!! Thank you to all that helped get us back up and "driving"

Allow me to preface with, my daughter's car needed tires and she set up the appointment and…read morereceived the quote. Two things. 1. Made an appointment for 11am and was told it would be about 1 1/2 hours. I returned at that time and they had not even started. Was told sorry, we are backed up. We will call when we're done. I suggested that the appointment means should mean something but I felt dismissed with my concerns. 2. Received a price quote for 4 new tires. When I dropped the car off they said there could be an additional cost to balance. I believe that is a standard cost 100% of the time with installation of new tires and should have been part of the original quote. Seems sneaky to not give that price upfront.

If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car…read moreback they said we need a new bolt before they could fix the alignment. We were under the vehicle the day before and none of the bolts were broken. After inspecting we noticed the alignment tab was damaged because they used an impact drill on the bolt. When asked, Nathan said they don't use impact drills. We asked to speak to a manager and they didn't have one there. Told us we'd need to come back the next morning. No responsibility taken. No solutions to the problem. A horrible experience from beginning to end. Would not recommend this Firestone to anyone.

The staff that work here are very great at their work and very professional. Had to replace a few…read moretires on my pickup truck and they finished faster than I expected. The prices for some tires here were actually cheaper than from other shops nearby. Overall the service was great with no complaints at all.

Predatory, scummy and disorganized company with awful customer service. Charged my old card after I…read morereplaced it several times then didn't count those payments toward my balance. Moved immediately to legal threats after a payment was a few days late, and the guy on the phone was near telling for no reason. Seems like this company exclusively hires sociopaths.

Do yourself a favor and avoid T.O. Haas Tire & Auto. We stopped in with a simple valve stem…read moreissue--a 10-minute fix--and were told it would be over 2 hours because of "scheduled cars." Meanwhile, the shop was basically empty with open bays. No urgency, no willingness to help--just excuses. We were over an hour from home with no spare, stranded in their parking lot, and they still couldn't take a few minutes to help. Instead, we had to drive 5 minutes away on a flat just to get actual service. That's not just bad customer service--that's completely unacceptable. If leaving zero stars was an option, that's exactly what this experience would get. Called RNR Tire Express, and they got us in immediately, no questions asked. The difference was honestly embarrassing. If you want to be ignored when you actually need help, go to T.O. Haas. If you want real service, go to RNR.

Went here because Costco refused to fix a tire leak and over inflated my tires by 10-15 PSI, so I…read morecame here and they fixed my car NO PROBLEM with an appointment, and it costed me 30$ Costco estimated me to buy brand new tires! I saved myself about 600+$ Highly recommend coming here the are so friendly and service is so quick!

Absolute best tire shop in the city! Stop by and see Mr. Barry and he'll get you back on the road…read morequick, fast, and in a hurry! Located and corrected our problem and price was more than fair! Excellent professional service!

Please don't go to this shop for repairs, they will scam you!!! They did diagnose on my Highlander…read morehybrid and Mohammed said that's the ignition coils and spark plug issue we have to change it, He insisted so much to allow him buy the parts for me, he said $400 parts OEM all parts, $500 labor! After discussing he agreed for $400 labor I paid $400 advance he promised me he can fix it and get rid of check engine light! He said he will fix it overnight next day you can come pick it up, ended up having my SUV for 4 days!!!! Everyday he said parts are no arrived. When he got the parts and fixed I paid the rest of money and guess what he put the wrong parts after 15min check engine light went off again! After multiple calls texts I convinced him to fix it again my SUV got there next day and ended up locked down for another 3 days. After that I called him I said no matter what I want my SUV back today! He said come tomorrow afternoon will be ready I went there turned on engine everything good left the store in 15min same engine light come back! Texted him called him he said oh tomorrow I'm going to PortoRico once I'm back I'll take a look again! Never responded back got my money $800 they did nothing!!!! So please save your money and don't go there! Totally scam!