After going to classes in different locations and different studios- I do think O2 classes are pretty good. The instructors are usually pretty specific about instructions and I do get a decent work out. Overall the cost of a membership is still pretty steep but the unlimited classes do make up for it a bit. I still think the prices could be better considering the largest population in the area is students and older people on limited income I'm sure. The instructor subbing for Simone was pretty good. read more

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I just thought it looked outdated from the outside but the inside it much worse. Not only is the floor bubbling and separating by the weight rack. But the ceiling is visibly caving and damaged. The icing on the cake was the roach that came to visit me mid RDL. With this location being closest to the campus I'm quite certain they can invest in gutting this location and starting all over read more

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This a great gym. Prior to going into the gym I had been emailing with Julia about questions about classes and my Insurance and she was so responsive and helpful and I was very encouraged about joining this gym. Upon entering the gym I was greeted at the front by a nice helpful staff member that signed me up. It was effortless and smooth with my insurance plan. He then took me around and showed me all the various areas and walked me back to the studio where classes are held. I tried the Silver Sneaker class and don't let the name fool you. It was a fabulous workout and the instructor was great. The people waiting and in the class were so friendly and nice. I felt welcomed right away. I look forward to the next class. read more

O2 Fitness - Inside of studio - Gyms Near Me - Carrboro, North Carolina

At O2 Carrboro. Erin as manager is the absolute best addition to this organization, And I've belonged here 10 years. She runs a tight ship-- She is friendly, professional, attentive, and really gets things done. Cannot recommend highly enough since she and the wonderful people she has hired have come to O2. read more

after 7 1/2 years uneventful attendance here, being insulted by an officious staff member has led me to leave. No longer feel comfortable coming here. Never experienced anything like this in over 60 years of gym usage. read more

I love 02 on Shannon rd the staff is A plus the gym is clean the locker room are clean and the sauna is A plus the steam room I just leave it at that but everything is grate there The membres are A plus we have lots of fun there I may be going back I have movie it à long ways from me but all mine dr are down the street from 02 so when I get everything here taking care of I be going back I did have fun there read more

Wonderful Zumba classes with Lola. She is the best. The club is in disrepair,though. The studio floor has numerous loose boards that slide when you are trying to dance. The workout area (which I do not use) often smells bad at the end of the day-the ventilation system must be terrible. BUT, I go for the Zumba and the Barre classes which are terrific. read more

First of all, this gym does NOT deserve a two star rating. If you look at the other reviews, they are mostly based on (negative reviews of) the condition of the gym and its equipment. While there were a few pieces of equipment that were not functioning when I visited (a few more than average, but not so many that I couldn't work around them), I am guessing that most of the negative reviewers here prioritize aesthetics over functionality. If you are one of those people who expect your gym to have the ambiance of a high-end country club, you won't be happy here. However, if you don't really care about a few dents and cracks in the walls, and can work around a few broken machines, this is actually a pretty good gym with a ton of equipment. Also, the a/c worked just fine. I really appreciated all of the powerlifting, olympic lifting, and crossfit equipment. They have squat racks, benches, tons of free weights, rowers, a rig for pullups and muscle-ups, plyo boxes, a GHD, and lots of other equipment you probably won't find in a "country club" style gym. They also have a ton of weight and cardio machines (most of the broken machines were cardio machines, including 5 out of 12 ellipticals that were not working). Basically, if you can't find a piece of equipment here that you need for your workout, it might not actually exist. The staff is friendly and a drop-in is only $15. The locker rooms/bathrooms aren't necessarily the cleanest in the world, but (again) this is a gym, not a five-star hotel. I have definitely showered and changed in worse. While I wouldn't say that this gym earns 5 stars, it's way better than the 1 and 2 star reviews that it's been getting, and is a great place to get in a workout near Chapel Hill, especially if you are into powerlifting, olympic lifting, or crossfit. read more

O2 Fitness - Squat rack. - Gyms Near Me - Carrboro, North Carolina

The gym has really gone downhill since the previous managers were fired a couple of months ago, and the new team took over. The place was spic and span for the first year and a half that I was going to O2 in Carrboro. The gym had a fantastic cleaning crew. Now the place is filthy. The management claims that they cannot find a good cleaning crew. That seems ludicrous to me. Definitely under poor management now. read more

UPDATE: Water fountains fixed and most equipment functional. Management finally replied to my email, acknowledged the issues and blatantly told me they wouldn't do anything about it, and literally suggested I find a new gym... what??? This is the last straw... over priced, broken down, filthy, apathetic. After 18 months of paying membership dues at the Carrboro location, I have finally reached my capacity for incompetence. First, let me congratulate the front desk staff for at least offering the bare minimum of a "hi there" as I walk in. It is probably very frustrating to work under such in capable and lackadaisical management. The two stars instead of one is solely for the front desk people. Grievances: - Member be warned, the sauna in the men's locker room holds an ambient temperature of approximately 85°F. There is a hole in the ceiling, which leaks all the heat, the door does not shut properly, and the sauna unit is KNOWN by the desk not to work properly. - item 2, even if you found the most perfectly spherical ball, you could not roll it in a straight line across 6 inches of the entire surface area of the O2 fitness floor. The surface of the moon is more level, and the potholes on 501 seem smooth compared to the actual holes in the plywood floor at this facility. - item 3, massive roaches. Period. - item 4, dust bunnies larger than the roaches - item 5, multiple equipments in disrepair, out of order for weeks. Treadmills, cardio equipment, cables, benches, machines frequently fall apart, sometimes while in use. They're asking for a lawsuit. - item 6, water fountains don't work. A sign will be posted for weeks as the team "is working on it", only to be repaired a month and half later, and broken again after 5 days - item 7, front desk staff frequently late or not present to work. If you want to workout in the AM and have limited time, don't come here because the staff will waste your time and money without apology - item 8, email dialogue with management has been disrespectful and ignorant. I'm not sure if they're broke and actually afford to can't fix anything despite taking my money, or are actually just lazy and rude, but I'm taking my money and my 8 friends that I mistakenly brought here with me somewhere else. read more

it is amazing. hospitality is second to none, and i was able to complete my workout without having to modify anything.

Bank of five treadmills: four of them are out of order. Bank of four ellipticals: three of them are out of order. Men's locker room: if someone didn't just take a shit, it smells like a wet dog. Also, whatever mix of smells is brewing in here, it hits you a good ten feet before you walk in. Also: the Air Conditioning hasn't worked in 2019, and if you ask them when it will be fixed, they give you attitude. (Granted, it's gotta suck to work in those conditions, but still, it seems like there should be some kind of company answer.) read more

Great gym with a variety of equipment. The other gymgoers are often messy/inconsiderate, but the staff does a great job of trying to keep the place tidy. This location especially does a great job of enforcing COVID regulations and making sure everyone feels safe. The GM, Dalton Shaw, is very kind and helpful--he treats patrons very respectfully when they have issues and kept the gym going even with low/no staff for several months. Definitely not deserving of the one and two star reviews! read more

Great gym, friendly staff, with a big smile from Sergio, Dalton is extremely helpful, no hassles, taking care of COVID-19 safety. Excellent equipment, I really like this gym, and I've been to many over the years. Kev aka FitOldDog read more

Great gym with a variety of equipment. The other gymgoers are often messy/inconsiderate, but the staff does a great job of trying to keep the place tidy. This location especially does a great job of enforcing COVID regulations and making sure everyone feels safe. The GM, Dalton Shaw, is very kind and helpful--he treats patrons very respectfully when they have issues and kept the gym going even with low/no staff for several months. Definitely not deserving of the one and two star reviews! read more

Everything is broken. Everything is dirty. Good luck finding cardio equipment since 90% of them are "out of order" on any given day. Management has nothing to say when asked about these concerns. "Actually, the treadmills aren't broken, it's an electrical issue. I can go reset the breaker if you want?" Your job is to run a gym, so maybe YES reset the breaker since 75% of your cardio machines aren't functioning? I have made multiple complaints. I pray for another gym to open in Carrboro. Carrboro is the worst O2 in the area. I will continue to complain until this gym steps up or it is bought out by a better fitness center. read more

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After over 6 years of membership my wife paused her account during the pandemic. 02 decided, without asking her or informing her, to unfreeze the account and begin billing again. Tonight we received a call from a law firm and debt collection agency informing her that if she didn't pay by credit card tonight, her debt would be reported to a credit agency. What a shock! We had no idea there was a debt; No idea that her account had been unfrozen; and felt completely blindsided and bullied by this law firm acting on behalf of 02 fitness. After reviewing her spam folder she found payment failure attempt notifications from 02 but no email regarding her membership freeze being over. They never called to inform her of the account status nor that it was in arrears. Never a text nor a call. Sadly, this same scenario happened to me a couple of years ago, when I went out of town for work, froze my account, thinking I would be back when the job was over and they decided to reinstate the account on their own. I ended up paying them and canceled immediately. While I have disliked 02 since then, my wife enjoyed the convenience of the gym despite it being a dump. I guess they have to charge people who aren't using the gym to get (not earn) money. One would think they would use our swindled money to clean the place, and fix equipment. I'm not in the habit of giving reviews on any platform but I felt the public should know how 02 Fitness handles its business. Poorly. read more

Wanted to have a conversation about why my membership which I locked in for a very low rate in 2013 was suddenly and without my consent amended to a higher rate. Instead of a normal conversation all I got from the manager with a huge chip on her shoulder. Her arrogance started out with something to the effect of "deal with it, or cancel your membership online" She was totally uncooperative and hostile when I sincerely wanted to continue my membership and get some logical give-and-take. She basically told me to leave after I asked for her supervisor's contact information. Then I talked to a supervisor who basically said they can do whatever they want, raise the rates at any time. So much for my loyalty and continuous on-time payments for over 10 years. Do yourself a favor and stay away. Bad management who doesn't care about loyal members. I could sue but why? So I can be a part of this scam? read more

Strange music is BLARING. can't hear my self think, it's so loud. Been coming to this location for 40 years and it has never been so crowded. PLEASE TURN THE NOISE DOWN. THIS IS NOT A DISCO!!! read more

If you are joining O2 fitness, plan to workout somewhere else other than the Carrboro facility. The HVAC has been broken for at least a month. That means the building is the same temperature as it is outside. I and others have asked when it is going to be fixed. The pat reply is that they have to get the funds together because fixing the HVAC requires getting a crane in, etc. A quick Google search revealed that the owner of O2 Fitness is Michael Olander Jr. In 2017 he bought property in downtown Raleigh for $3.75M. So I'm thinking "getting the funds together" is not really the issue, unless Mr. Olander is a slum lord. And that could be...... I accidentally gave it one star. Doesn't deserve that much. read more

I froze my membership for 6 months and just retuned here--really wish I hadn't. The place is super crowded (too many high school kids) which means the machines I want are often monopolized. But the real problem for me is the men's locker room; there are 4 showers and in only one of them does the water temperature gets even lukewarm. The other 3 are unusable. So this means that there are always 2 or 3 people waiting in the locker room to use the only shower that gets lukewarm. I complained several times and after 2 weeks, there is no change. The owners in Raleigh are trying to save a few dollars by lowering the temperature and this is unacceptable at the high months rates they charge. I recommend staying away from this place. read more

TLDR: This gym used the pandemic to bill four months' unauthorized charges to my account, then ghosted me when I asked for a solution. Stay away. In March 2020 when the pandemic hit, I wrote to O2 (on 3/19) to cancel my membership. The manager refused my request and replied (3/20) "we are temporarily postponing all of our freeze requests and cancellations." I then requested that I NOT be charged for April (since the gym had closed completely in March). The manager never replied to that email, and I was then billed $49 for April (for a closed gym). When the gym re-opened Sep 2020, I called and asked again to cancel membership, since I didn't want to return to the gym yet due to the covid risk. The woman I spoke to was super helpful and told me that there was no need to cancel-- the protocol was that ALL memberships would be frozen indefinitely until each member decided to re-activate theirs. I double-checked with her that there was no "freeze fee" or monthly charge, and she said, nope, no charges at all until I decided to come back. She also reminded me that, once I did re-activate, my first month would be free since I had credit from the spring shutdown. That seemed pretty reasonable, I thanked her and meant it. You already know what's coming: I check my bank statement in December and O2 has been billing me $49/month since Sep 15. I wrote to the manager asking for a solution and he replied (actual quote) "We were in communication before we closed... this would have been the time to opt out of your membership before we closed." As in, the communication where I requested to "opt out" and was told No? I reminded him of that March exchange, and again asked for a refund of the $212.60 I had been charged (everything since the bs April charge). He never replied at all, cancelled my membership, and now I'm still trying to get a response and get my money refunded. So far, a terrible experience and some of the worst "customer service" I've encountered. Their policy seems to be "bill first, let the customer figure it out later (and then blame them)." It makes me angry and they need to make it right. Side note: I called my bank to see if there was any way to fight the past charges and my BANK told me, "Ohh yeah we get complaints about that place all the time." Ouch. read more

O2 Fitness - Refused all cancellation requests in March... - Gyms Near Me - Carrboro, North Carolina

Great gym. Lots of machines and free weights, a good selection of classes and it is pretty spacious. Lot of pretty serious weightlifters and bodybuilders mixed in with high school and college kids, retirees and middle agers trying to get in shape. Staff is friendly and will answer questions about how to use machines and suggest excercises. No complaints at all. read more

Very confused about the bad reviews! The workers are great and so are the patrons. They have a great variety and a ton of equipment! What's more , it's very affordable . read more

I was a customer for two years. This location shut down during COVID, didn't answer phones calls to check on membership status, didn't send any notification that they resumed billing, and had the audacity to charge my card. read more

You expect much more from a gym that charges almost $50 a month. Biggest complaint is the condition of the equipment--machines break and they don't repair them. Both leg extension machines (a must-have staple for any gym) have been broken for at least 5 months. The free weight leg press has been out of commission for at least 3 months. The list goes on. Complaints to local staff go no where. In fact, they're as frustrated as the members. read more

second time in a week about a dozen of us were in the parking lot waiting for it to open. 5:40 rolled around and we all left. if you want a gym that doesnt gaf, this is it. read more

UPDATE: the location is still grimy but they just replaced the leg press with an even older leg press. I'd be fine with this place if I was paying $25 per month but $50? Wild. read more

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I've been a member of various gyms for over 30 years in different states. Also have an advanced degree in Exercise Physiology. Recently moved to the CH area and after much research settled on O2 fitness. I use the word ' settled' specifically because a full service gym (childcare/outdoor pool/spa/cafe/events/multiple class studios/tennis/racquetball etc...)all under 1 roof is clearly lacking in the area. I go to the Carrboro and Chatham locations. Chatham has spin- important to me- but the bikes are so old and the room not well ventilated. No large screen TVs for riding to videos either. Chatham is clean- not dusty Chatham has old style televisions though hanging from ceiling - needs new equipment with personal tv monitors. Carrboro is very dusty. The cardio equipment needs to be thoroughly scrubbed daily. Both locations, please: 1) have towels be SELF serve! Please! And they should be everywhere- in the class studios, locker rooms, main floor etc. why are they hiding behind the counter? I don't understand. And buy new ones. They are rags, not towels. 2) ice machine please! The water is warm to drink, and to use to ice injuries post workout. And cups/lids/straws if you forget water bottles. 3) plastic bags in locker room for wet suits, sweaty clothes, to bag ice, etc.. 4) child care should be open on Sundays! 5) More staff roaming around constantly cleaning, putting away equipment, etc.. There is potential. Seriously recommend consulting with these folks to learn how to take it to the next level and fill the gap in this geographic area: https://www.leisuresportsinc.com/management-team/management-team read more

This gym is adequate, but certainly could use a lot of improvements. Some of the pros: -The gym is rarely busy -There are plenty of cardio machines/benches/squat racks -There is a sauna -Staff is friendly However, the cons outweigh the benefits: -There is a 'loyalty program' that gives you points, but all the rewards are terrible. -The sauna is rarely actually hot, and looks like it is never cleaned -The treadmills are often broken -You often have to ask for a towel from the front desk most of the time -The gym generally feels run down. It's not as if it's dirty, but it certainly needs some additional investment. It's not that the gym itself is bad, it's just passable, and doesn't deserve five starts. The reason it went down from three to two stars for me is that when I cancelled in person, the paperwork didn't go through, so they are trying to charge me for an additional month. They even said it shows my cancellation in their computer system, but they have a computer and paper system, and they both have to match. This seems idiotic, and is a poor way to run a business. It's an additional headache for me as I move to a new city, and I wish a gym wasn't creating more problems in my life. read more

Can't recommend this facility highly enough. I have been coming here for years and always get along great with members and staff. They cater to both heavy lifters and the cardio/fitness classes crowd. read more

If you're looking for a sauna this gym is your best bet! If you loathe working out in a cool comfortable gym with functioning equipment then you are in for a treat. Amanda B. I sympathize from the bottom of my heart that you have to respond to all the negative the reviews and paste the standard corporate response. Instead you could be sitting at the front desk in Carrboro and sweating profusely, cursing the day you ever took the job... read more

Very convenient location, clean equipment, friendly staff, large Group Fitness room. This is the main O2 location I go to not only because of its vicinity to my house but also because of the fact that it is open to members 24 hours every day. As a night owl, I sometimes prefer working out later in the day so it's nice to have that as an option. The Group Fitness room at this location has the best layout and is the least stuffy out of all of the other 3 locations in the area. The rest of the gym occasionally feels a little stuffy at times but nothing unbearable and I mean, it's a gym- you're there to sweat a little. In addition to the occasional heat, the only other reason I'm giving 4 stars instead of 5 is that whenever equipment is broken, it seems to take a really long time for it to be repaired. Particularly the stair machines and the rowing machines which is especially frustrating since there are only two of each in the gym. Other than those two minor things, I love the carrboro O2! read more

Rating based on COVID risks. Signs say Masks Required. In fact, many users go maskless. One manager says Orange County ordinance exempts people with relevant disabilities from masking ordinance while prohibiting gym from asking why anyone is not wearing a mask. The result is no surprise and is, in the manager's words, in the company's best financial interest. read more

Sales, management and business staff (I don't have nothing bad to say about trainers) are inept, a beard and petty. they do have a stair master which is not available in every gym. Besides that this place is an overpriced shithole. Other branches are the same. read more

Extremely dirty men's locker room/shower area - mold everywhere. I hope they took the last three months to clean it. If they did/do, I will happily amend my review. But for a place that charges more than 3 times as much as a gym in Chapel Hill, you would think they would tear out that whole shower area and redo it. The workout area is also dirty but whatever, its a gym. Otherwise the gym is fine and good location. Just extremely dirty place, especially the shower areas. There is a permanent bad smell at this place. read more

O2 fitness uses unfair and sneaky techniques to make it extremely difficulty to cancel your membership. I have been a member twice (most recently the Carrboro location, several years ago the North Chatham location) and both times when I needed to end my membership, it was very difficult to do so, ultimately resulting in my need to dispute charges with my credit card company. In 2013 they kept charging me for months despite many phone calls telling them to stop, because they insisted I had to sign a cancellation in person even though I had moved away from the area. In 2019 I was able to cancel by email, but they insisted on charging me for another month several weeks after my cancellation was complete. The workout experience is fine. It's not fancy but it has good availability of equipment, I enjoyed the classes I attended, and I felt comfortable with the childcare they offered. It is reasonable to join, but steel yourself for a difficult experience if you need to cancel for any reason. read more

Among several reasons, I would not recommend that anyone join this gym. The facilities and equipment are subpar, particularly in Carrboro, and slightly less so at other branches in the area. It did the job, barely. Primarily, the problem is shady management. I cancelled membership in June, after graduating school and leaving the area (which at sign up I was told would be no problem), and have been charged for three months since. I have called repeatedly about this, been told that my cancellation has (finally) processed, and as soon as I bring up the June cancellation date and necessity of a refund, staff gets shady. I have been told each time that the manager would get back to me, still have heard nothing. I have seen similar complaints before but thought it wouldn't happen to me...oops. This place needs to get it together. read more

Terrible !! Don't waste your time or money !! If I could give this O2 location a - Rating I would !! Filthy and broken equipment !! Sauna has been out of order for 2 YEARS !! Managment is rude or unresponsive.... read more

O2 Fitness (Carrboro) is a typical gym that serves its purpose. I'm an every day goer, and have been to multiple locations. The Preston (Cary) one is by far the cleanest and newest. This specific O2 Fitness is seen as "antique." A lot of the equipment/machines are old and rusty (although they did recently get a new set of dumbbells which is nice). The place smells pretty rough, especially the locker rooms. However, there are a few pros about this specific club. One, they have a plethora of squat racks (3) and bench presses (3 Flat, 2 Incline, 1 Decline), so if you're looking to do powerlifting or olympic lifts, one is usually available to work on. Second, this particular club is 24/7, so it's nice to fit my workouts in during the late night or early in the morning. The staff is mostly nice. There are a couple people who work the desk that aren't as friendly as others. Regarding personal trainers, most seem courteous and easy to work with. Many pay close attention to their clients, as personal trainers should. The only complaint I have about O2 Fitness is the ridiculous fee they give I think once or twice a year? In addition to the monthly fee (of about $40-$45), you have to pay an extra $60 or $70 (I'm not quite sure the exact value, but it is atrocious). Overall, not a "Gold's Gym" or anything, but definitely a comfortable place to workout at if you avoid rush hour (~5-8 PM). read more