I love my gym! It has 5 free weight benches, is 24 hrs, has many hydros and massage chairs, and [[HIGHLIGHT]]the staff is very friendly.[[ENDHIGHLIGHT]] Highly recommend read more

Crowded and disorganized. [[HIGHLIGHT]]Staff hangs out by front desk.[[ENDHIGHLIGHT]] One urinal not working. Far less equipment and space than old gym at university. Was very happy with the old gym. And , of course, bottle filler not working. read more

Adding another review because this location is an actual zoo. (part of this is not necessarily the fault of the employees that work there, but the people that come to the gym and the seemingly limitless # of gym members) I'm sure this is a corporate thing but during the summer they also allow kids in for free basically teenagers running around the gym and it's already packed to begin with. I absolutely can't stand having children on these machines messing around when I just wanna get my workout done. And then after finishing my workout and finally being able to relax in the massage chairs, I realize I have to wait 10 full minutes because they only have two massage chairs and two Hydro massage chairs for the literal hundreds of people that come to this location. There's really no excuse. Please get more massage chairs, and Hydro massages for the people that are paying 20+ dollars a month. Every other location I've been to has at least four regular massage chairs. I don't understand why this location only has two especially for the level of foot traffic they get. [[HIGHLIGHT]]Side note: Shout out to Greg though bc he's always attentive and helpful. Never see him on his phone and always on top of stuff[[ENDHIGHLIGHT]] read more

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Major step down. I loved the last location. It was accessible and spacious. It had good views with lots of light, too. It felt almost meditative, even with hundreds of people there. You could relax and really focus on the workout. This new joint is a DUMP. Basically a micro-sized prison yard. [[HIGHLIGHT]]PF didn't even bother to tell us it was moving, either - all the emails in the world, but nothing about this.[[ENDHIGHLIGHT]] CH has a ton of members in comparison to spots out in Western NC with far fewer people and far less traffic (Lenoir, Hickory, Newton, Wilkesboro, etc.). This place is just as small as those locations, but way more compressed and far less inviting. It feels "cheap," and while PF has always been affordable, it's never felt cheap, nor uninviting. The space doesn't make sense, either. Every machine ever built is stacked out front, crammed in on top of one another, with very little room for movement. It was chaotic, even though people were behaving and trying to do their thing. While I long ago copped out of "prime time" hours at PF, this place is so small that you'd think it was a clown car built for people who own multiple leggings. In the back there's not only an odd mezzanine with little in it (and stairs, for those of you with mobility issues), but also a huge "functional fitness" space that is wide open in comparison. Did PF not hire a planner and just "whooshed" over to a competitor's former spot? Parking isn't just more difficult than it used to be, but also uncomfortable. This location is in an obnoxiously busy area. The lot is poorly-designed, cramped, and **DARK.** Have your flashlight out... and you'll need one if you don't want to exercise with every high school student in Orange county next to you at 4 pm. (Nothing against them, btw, but it's been a thing at CHPF, and it's gonna be much more noticeable here.) Honestly, I delayed going because I suspected it would be awful. When I finally went in though? I actually felt depressed, like I was working out on a movie set designer's idea of a gym in a 1980's comedy. The vibes of the actual place -- not the staff or anybody else -- read "finish and leave, ASAP." I cannot overstate my disappointment. read more

[[HIGHLIGHT]]Rude costumer service they was rude right away when I got in there[[ENDHIGHLIGHT]] im 22 and I take care of my sister she is 17 and [[HIGHLIGHT]]didn't want to let us in because they don't think im her legal guardian which I am[[ENDHIGHLIGHT]] [[HIGHLIGHT]]it's crazy I'm disappointed idk if it's because we are Hispanic right when we came in they look at us bad[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I love this gym and the night crew is great.[[ENDHIGHLIGHT]] Only issue is with the move to the new location they put in all the smith machines backwards so you can't check your form. Please turn them around. read more

Very frustrating. I have been a planet fitness member for literally decades, first at the Eden Center in Arlington VA and now in Chapel Hill. The move to the new site has caused me to drop my membership. - parking is a zoo - the old place had 10 recumbent biked often with more than half in use (and always one or two down for service)....the new place has 3 which are almost always all in use and no one at the facility seems to know if that will ever change. - and the other issues that folks have noted like machines being crammed together. Just not the PF experience I have enjoyed having the last 20 years. I'm out. read more

1-4-2026; [[HIGHLIGHT]]moved to new location, surprise, get lots of unasked for emails/message but none about the move until I pulled up front[[ENDHIGHLIGHT]]. New Location: Been a member for years, disgusted at new layout and location. Handicap is a distance that proves you do not need a handicap sticker if you can walk that far. Layout of machines, designed by "Chaos", totally illogical relative to prior locations. Elip and treadmill are just feet from the largest section of machines and one chap literally sneezed on me he was so close (came home and showered!). Serious disappointment, and several of the machines have goes over a year and the timer/reps indicator still is broken. Was just borderline 3 before, now a 1 only because there is no Zero! Wake up folks! read more

I'm adding this review not because of the actual facilities, but because they CONTINUE TO BILL ME EACH MONTH, months after my kid cancelled his membership. [[HIGHLIGHT]]I'll need to go in AGAIN today to keep them from bleeding me of $10 each month.[[ENDHIGHLIGHT]] It's not a big deal, but just a pain in the ass. Update, about a week later after receiving the below response from Planet Fitness and a follow-up email: they still haven't cancelled my account. Rather, the AI that answers with their standard line -- come in and cancel in person, or have your child do it on the app, or mail them to 'request' a cancellation. Since it was email, I 'requested' they cancel. A day later I got another charge. Damn. So now I'm on the phone with my bank. Once again, I have to say what a pain in the ass their 'business' model is. read more

Update to reply to business: Let me tell you something, you ARE responsible for stolen items when your idiots behind the counter give access to a random mouth breather. Whatever the arbitrary in his policy is doesn't matter. It's irrelevant because this happened during the day. I could've been exercising while they acquiesced to some nincompoop who thinks you steal things from a locker by keeping them in there and locking it. Where do I even begin? I came into Planet Fitness today, 3/26/25, at approximately 11:45 am, I went to the locker room to change into my exercise gear, like I always do for the last month, only to find that [[HIGHLIGHT]]no only was the lock missing, so was all of my stuff, (headphones, backpack, New Balance sneakers, towel, sanitizing wipes for equipment). I go to the front desk to inform them what the next step is because my items were stolen. I'm then asked if the lock was[[ENDHIGHLIGHT]] black and needed a key, (it did). Then they tell me some moron forgot which locker he was using, (they're numbered), and to break the lock. This is so very problematic. Let's unpack. What if I had been present? Why would this idiot think someone would put a lock on his locker to steal his stuff instead of just taking it? Why, WHY would staff take some wanker at face value and trust him when he points to a lock and says it's his? I'm a retired correctional officer and the idea of accepting anyone's word on blind faith, criminal or not, is mind numbingly stupid. I'm told that you're not allowed to leave things in a locker, locked or not, overnight and there's a sign. I definitely missed the sign and that's my mistake. The problem is when I asked for the TOS confirming this, the highlighted section says not one damn thing about lockers and overnight. It simply says they can change the rules without warning. I had been keeping my things in a locker overnight for at least one month so there's a precedent. All of this is moot if some mouth breather can summon the staff to break off locks at any time. read more

The only complaint I have about the new location in Chapel Hill is that it is not clean for a brand new location. I noticed recently that the bathroom floors are really nasty. [[HIGHLIGHT]]The staff is great but cleaning is very important and I noticed a lot of standing around and socializing[[ENDHIGHLIGHT]] . read more

Still 5 star. Never faltered in keeping this gym clean. The staff always says hello and good bye. Keep up the great work PF.

The new location is quite a disappointment. Only two elliptical machines with moving arms. Two! The previous location had so many, and you could choose your tv and not have to be on top of others. Also parking is awful-- I had to drive around and around and wait for someone to leave. I am investigating other gyms to join. So disappointed. read more

I can work out anytime, the gym is very clean and organized well. [[HIGHLIGHT]]The staff are friendly, and personable, and assist as much as they are able.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If they don't know something, they reach out to someone who can.[[ENDHIGHLIGHT]] The gym has all of the equipment I need and availability is good. The environment is open, inviting and clean. I go a few times a week, and have rarely not been able to find an exercise station available while I was there to workout. Overall, fantastic experience and value! read more

I have been a member here off and on for a bit over 3 years. I don't have any significant complaints, and that is ofter pretty difficult to say about a gym. This is a large facility with plenty of weights, machines and cardio equipment. Most of the equipment has multiple pieces / redundancy, so you never wait. There are a few machines that are one of a kind, that can slow you down a bit and that can be frustrating, but in general there are plenty of options. My workouts are early, so I am greeted by the overnight staff. This guy (sorry don't have a name) is great. Very friendly, always working hard to keep the gym clean. My only constructive feedback is that sometimes it can take a bit long to get a piece of equipment fixed. Doesn't happen often, so not too big of a deal. Note there is not a pool or any courts, for those not familiar with Planet Fitness' model. Low cost membership and higher level nationwide access (Black Card). Definitely a fan of this location. Well done PF Team @ Chapel Hill! Sorry, no pics. Don't want to be that guy snapping photos in the gym....... read more

Please don't leave any materials in your locker, even with a lock. My husband completely missed the sign in the locker room saying not to leave things overnight. This is totally his fault. It doesn't affect the story, but I wanted to put it out there because [[HIGHLIGHT]]the front desk person and manager made that the entire focus of the problem (even though the length of time his things were there has no actual impact on the real problem).[[ENDHIGHLIGHT]] But - message received, the sermons were heard. He missed that, and he's not going to do it moving forward. (Had to get that out of the way so that their inevitable 'we're sorry' response can't spend the entire time harping on it.) Now, to the real problem. When he came in today, he thought his things had been stolen. His lock was gone, the locker as empty. He asked me to file a police report and went to talk to the front desk. Luckily his things weren't stolen, they'd kept them. However, they were at the front desk because another member had told the employee that the locked locker actually had his stuff in it. The guy forgot his locker number, and assumed that someone came in and put a lock on his stuff for ??? reasons. The logical person would immediately think that the guy just misremembered which locker he used, because what is the end game of locking up someone else's stuff? Like if you wanted it, you'd just steal it and if you put your stuff in there clearly you'd see his stuff. But whatever, people do weird stuff. The employee, however, just whipped out the bolt cutters and opened the locker for the random stranger. Luckily the stranger wasn't dishonest, because he realized what we all realized immediately -- this wasn't his stuff. Thankfully, the employees threw my husband's things into a garbage bag rather than stealing them himself. Obviously my husband was upset - not for the rule about not leaving things there (that's totally fair), but because apparently you can just walk into the locker room and point out a lock and the employee will pop that sucker right off. [[HIGHLIGHT]]Front desk and manager didn't seem bothered by this, but did really want to focus on not leaving stuff overnight.[[ENDHIGHLIGHT]] You know, because it's not safe. Because their employees will help people steal it, I guess, lol. So - facilities are nice, they're clean, otherwise no problems. Just don't take anything in there you can't hold at all times. Scary lesson to learn as a woman who often works out alone, and fairly light at night when I get off of work - I usually stash a small bag in the locker with my keys, some feminine products, etc., and I'd be stranded at the gym if someone decided they wanted my bag. read more

I usually go to the Hillsborough location. This location is always clean, and the staff is super friendly and very helpful. [[HIGHLIGHT]]Other members are respectful, and I never feel intimidated or like I don't belong there.[[ENDHIGHLIGHT]] I seldom have to wait for a machine, and members are good about working together. [[HIGHLIGHT]]There's a very "chill vibe" here.[[ENDHIGHLIGHT]] Much better than the Chapel Hill location where I joined (good location, just not the same vibe, and more people). The top membership is a good deal in that you can go to a different cub like I do, bring a friend with you an unlimited number of times for free, and use of the massage chairs and other equipment like that. read more

I enjoy the hydro massage but one of the two units is frequently out of order, leading to long waits. And the loud music is very annoying. I joined initially because of the good price, but the experience is not worth it. read more

As far as planet fitness goes this one is great! There was a lot of equipment, friendly staff and well stocked cleaning stations. The only downside was that it was quite crowded at 8pm so we had to wait for some resistance machines read more

Chris at the counter has been the most helpful person there! He is a excellent trainer. He knows what he is doing 100% and is an amazing employee. Paige is an amazing fantastic manager. I love the staff here at planet fitness. Nothing but polite. Welcoming. And warming. Friendly. Members are happy here. I'm happy here. They are on top of things. I'm just happy to be here as a black card member! Lots of perks! read more

Really nice staff, clean machines, rarely is any single machine out of order. Super easy check in process and locker room is always spotless. Incredible deal for the price. read more

The personal trainer here, Isaiah, has managed to help me stop walking with a cane by week 3 of our workouts. I've gained much more strength in a few weeks working with Isaiah than I've gained in 6 years of physical therapy. I would recommended training with Isaiah to anyone who wants to strengthen up, tone up & become consistent with working out. Isaiah is nice, easy going, cheers me on and knows what he's talking about when it comes to working out. Ameeka @ the front desk is great too, always so sweet & nice (: read more

I can overlook the fact that machines are constantly breaking down or out of service. I can put up with the shabby dressing room & broken lockers. It's the management here that truly needs a makeover. Yesterday I witnessed a manager walk over to another member and threaten to have security remove her because she was talking on the phone for 5 minutes. I've literally seen people eat pizza while walking on a treadmill (yes, during "pizza night" which is a different kind of travesty) with zero repercussions. But somehow taking a quick phone call when nobody is around warrants harrassment even I just learned that this member's membership was revoked and they were banned from Planet Fitness due to this "crime." Really terrible way to treat your customers! PS. The photos above (at least at the time of this review) or not even photos or this location.. don't be deceived. read more

I have been a member of this gym for over a year now and it's a good gym. If you are the type of person who doesn't need workout classes, a pool, or other ways to workout, this is the place for you. I would describe this gym as a place where if you know what kind of workout you want to do, you just do it by yourself. I truly appreciate that it's open 24 hours a day for 5 days a week. I have always seen the staff keep the place nice and tidy. The staff is really friendly too. I am giving it 5 stars because they have done a good job about adding more equipment to the gym. If I miss my workout in the morning, I can come in the afternoon without feeling like it's too crowded! read more

Great location. They just installed new massage chairs for black card members and they are awesome. Also have hydro massage and tanning and a huge variety of equipment. Would highly recommend. read more

I really love PF as a chain. They have a lot to offer at a low cost. $10 a month for a basic membership or $20 for the black card. I think the black card is worth it for the hydromassage bed alone. It also allows you to visit any PF nationwide, which is a huge benefit when traveling. They have two of every machine, so it limits waiting for others to finish. They have a copious amount of cardio equipment! Treadmills, bikes, ellipticals, etc. Plenty of TVs with channels visibly marked. They have a few smith machines but no power racks. That's standard at all PFs so if you are more advanced and require that equipment these gyms would not meet your needs. The do have dumbbells and barbells though. There are also rooms with stations in them to do 30-minute workouts or ab circuits. They have stretching devices as well. The locker rooms are consistently clean, and so are the showers. I also like how there is a private area to change in across from each shower, so you do not have to get nude in front of strangers or try to undress in a bathroom stall. The water fountain has the bottle filling station, but I do not know if it is filtered water or not as I do not use it. There are gatorades, and muscle milk available for purchase and black card members get a discount. Customer service is always okay, nothing spectacular. Most importantly they are open 24/7. Can't beat that convenience! The parking lot is a bit awkward but other than that, I have no complaints. read more

I am happy because the monthly fee is only $10 with unlimited visits. There's a one-time per year membership charge of about $35. They're open 24/7 except on weekends. They have a lot of equipment and pride themselves on being a "No Judgement Zone," in other words, not a lot of body builders, just regular folks getting and staying in shape. read more

This gym is trash. They make you download a data stealing app to even sign up for a membership. They also make you connect your bank account to the app which is ludicrous. To avoid the app and simply purchase a day pass it's twice as much money. Also the gym itself is poorly equipped and lame. Avoid at all costs. read more

I joined PF w/ Black Card membership in 2017 and consider it one of the best deals to meet my needs for exercise. I can not say enough about the Chapel Hill facility-- the staff, cleanliness, availability of equipment that works consistently, and the staff. In fact, Elijah makes me feel welcomed and valued every time I walk in the door-- which is often. read more

If your thinking about joining planet fitness DON'T DO NOT they will screw you out of your money and they have proven that they can take as much money as they want when they want. This is one of the worst experience I've ever been to, I signed up for planet fitness no commitment plan witch is a $59 enrollment plus $15 for each month with a $$39 annual fee, when I was asking the current manager at this gym (Elijah) about the different plans and what they do and he told me this $15 no commitment was recommended and I asked him several time if they would have access to my bank account or card information (Elijah) said no you will have to come in person to pay, I said that works, he was also the one who checked me in the first time and signed me up for the membership. I talked to him Saturday August 7, 2021 and -Elijah said " I told you about the no commitment plan and that is was $15 a month then when I handed you the tablet for you to sign I handed you the tablet for a different plan, that plan was the Classic plan which is 12 months commitment" so I was baited and switched into a 12 month commitment. Now on August 2,2021 I was billed for $39.00 and then an additional $25.00 which comes to $64 which was taken from a brand new debit card that I did not use when I had first signed up so therefore planet fitness has my account information and does not need my card to draft money from my account. Now I asked for a refund and -Elijah told me that " I can send an email as a request for your refund and if you would like to cancel you membership it'll be $58 as a cancellation fee given you are under a 12 month commitment". I did not cancel because I would have been out $58 and most likely would not receive my full refund. Then that would bring my total to $197 for a 2 month membership, I have not canceled yet just because I was lied to several time by the manager Elijah and he himself screwed me and tricked me into signing for a 12 month commitment. read more

Planet Fitness - These are what there plans are the $15 is supposed to be no commitment and the $10 is 12 month commitment same for the PF black card - Gyms Near Me - Chapel Hill, North Carolina

Great new equipment and lots of it. Clean, spacious and updated. I love the blackcard membership perks, especially the hydromassage tables. This Chapel Hill, NC Planet Fitness rocks!!! Thank you! read more

I have to say, for a $10/month gym, this place is really incredible. It could easily deserve 5 stars, so let me start with the things I really like: 1. Plentiful cardio equipment. I don't care how busy it gets, you can always find a treadmill/elliptical/whatever 2. Good variety of free weights, machines, cables to engage in a full body strength training regimen. 3. Friendly staff that keep the area clean and well-maintained 4. The price, duh! You won't find any place cheaper. And if I'm being picky, the couple things I would have liked to see: 1. Extended weekend hours. They are 24 hours Monday through Thursday, but close at 9 on Friday and 7 on weekends. Some days I get off work late on Friday and wouldn't mind heading to the gym for a late workout especially when I'm off on Saturday. And it'd be nice some Saturday or Sunday nights when I have plans during the day. 2. Free weight benches. They only have Smith machines, which are fine, but I sometimes miss the extra strain on my muscles having to do all the balancing on my reps. 3. Larger free weight area. During peak hours, it can be tough to get a bench and almost impossible to get a Smith machine. Just seems like the ratio of free weights to machines and cardio is a little off. I do feel like I'm being a little picky considering this place is only $10 per month, but if you are not on a budget, you may decide splurging elsewhere is worth it to you. Personally, this place has everything I need and let's me keep some extra cash in my pocket. read more

I would definitely do full 5 if it was 24hrs like other locations out of town. Once that changes I can be here more often because of my work schedule other than that love the equipment and the guess pass option read more

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I've been a member since they opened this location in Chapel Hill. I am accustomed to a pleasant experience & was surprised by the condition of the restroom in the ladies locker room today. Only 1 of the 4 stalls was acceptable. The other 3 were filthy. One was vomit covered! What has happened? read more

I signed up for this gym for the black card price which is super affordable, considering I almost alway take advantage of the +1 benefit. The staff and people here are super friendly, and the massage chairs are an added bonus. Pizza Mondays are the cherry on the top. Would highly recommend this gym! read more

5/10/17 No improvements made to the gym infrastructure, but staff members are definitely friendlier now. I noticed!! Now, either crank up the a/c(or should I say down) or invest in a big bottomed fan! Also there are two Pokestops within reach of the gym as well as a Pokémon gym outside, just FYI. The woman that talks loudly to herself and says vaguely threatening things about illuminati has also stopped using the gym--thank you! This was creepy. --------------------------------------------- Original Review: This isn't a bad place and it's certainly worth $10 a month. I visit the gym for cardio and then weight machines at least three times a week. I have free weights at home, and that area is very crowded, therefore I can't share my experience on this subject. TL;DR All in all it's a basic budget gym with all its positives and pitfalls. It's worth the price, but if you're not a cheapo like me you can find better gyms out there. :Area/equipment: There are so so many treadmills and ellipticals. The only downside would be that there's no fan near the window, which makes zero sense, as it gets warmer in this area due to the massive open glass windows(no shades?).Most cardio machines are available, but there are sometimes only 2 of a kind of various weight machines, and there's always some fool flicking around on a phone when you need it most! There's only one of my favorite machine, and it was down today--the SINGLE calf machine. I just about cried, I kid...maybe... There are also clear glass areas near the weights situated for people to stare at you. That's just what I need, an entire family sitting down eating ice-cream staring at me! Is it that hard to tint the glass? I don't need lookerons watching me work, unless they intend to pay for the sight. The locker room is bare bones, which is fine for $10 a month(no towels, lotion etc). There aren't many changing rooms either, so you'll definitely get an unwanted eyeful when using the locker room. Pass the eyebleach! Once I was getting my bag from the locker and a woman suddenly threw her clothing off and I was face to face with...her posterior...uh... The gym is HOT! I don't know why they don't crank up the a/c and get more fans. I can't imagine that it's fun for people who are I don't know...50-100 pounds overweight when even I sweat buckets while working out at a moderate pace. Spend some money and make it cooler inside, it's not a sauna. After it rains it really does feel like a sauna. :Staff: The staff range from wonderful(Efficient janitors and lovely front desk girl and guy) to unprofessional and barely present. One woman just stares at me when I say hello and never says anything upon leaving. Why is she in customer service? I've worked a front desk before and I put a flipping smile on my face for every client. Staff regularly carry on conversations with visitors and themselves(like it's a bar?!) instead of working and also wring out sponges in order to clean treadmills and leave them with pools on water in the foot wells. There are always several staff members who wear 'booty shorts' to work. I'm not joking, literally part of her posterior was getting a bit of air. Probably she found the gym to be hot, which it is! The trainers seem rather unprofessional, they are full of boisterous laughter and eat Chick-Fail-A in the open. They also hold classes that take up the entire stretching room at peak hours. Some of them also aren't in the best of shape, which tells me everything that I need to know about their workout. :Clientele: Most of the other gym members are very nice. There are quite a few that don't wipe the machines after use (EW) and others that sweat buckets(without wiping it up) and hog machines while talking on their phones or watching videos. There are also people that hop on the elliptical for 10 minutes and then call that a workout. OMG I'm a judgy person, right? No, I think that's ridiculous for them to then stare at my red sweaty face as if I'm a freak when they're not even breaking a sweat. The lunk alarm is dumb and rarely used, I've seen a real lunk slam the weights after using them for less than a minute(refuse to wipe his sweat off) and then dance off into the distance. Sometimes there are unattended children running wild and rambunctious teens giggling, slamming weights and making discordant mouth noises. It can be distracting, bring headphones with a bit of isolation, also it will help blockout Saul on his cellphone jabbering on about something or another. :Word to the wise: -Maybe the gym needs more signs asking people to be courteous and wipe the machines down after usage. Let's just say that I wear pants and thoroughly clean my hands and arms before leaving the gym. Nasty yuckers! -Also get more fans! read more

I had an billing issue that I did not expect to be resolved in my favor. I talked to Terrance and he could not have been any more fair, professional and responsive. I wish all companies provided this kind of customer service. read more

They have cool equipment but the crowd here is out of control. I was followed several times by different men and if it were not for the presence of my brother they wouldn't have stopped following me. I reported the harassment issue to the staff and I was just told "yeah that happens a lot with that guy" although they never did anything to deal with that. I wish they offered fitness classes like Pilates but they just do things like circuits. read more

I like that I was able to easily sign up online. When I made it into the club they helped me right away and gave me my card for signing in. I liked that no one harassed me into buying a training package. Maggie Palmer introduced herself to me and asked if I would like a class schedule and explained that it was part of my membership and that she was the trainer for the classes. I love that they have PE@PF for the people that might need some help with their fitness routine. Everything looks clean and well taken care of. Bathrooms are clean too! So far I have had a great experience there. I am glad I signed up! Oh, and the rewards program is pretty cool too! I like getting points for going to workout. read more

I tried to join and all of a sudden there are hidden fees. The girl I talked to on the phone said it's $10 a month and an annual fee of $39. Then all of a sudden there's another fee to join which is another $39. When I asked if they were other hidden fees that they hadn't mentioned besides those they looked confused and gave me the impression that they did not really care if I joined or not. Not only were there hidden fees, they also let me know that I missed out on a $10 enrollment that was only two weeks ago and if I waited a little longer all the fees were going to go up. This seems indicative of this location that they're luring you in with low offers and then all of a sudden raising the fees on everything, including going from no commitment to 12 months locked in. I guess they're getting a lot of business if they don't care about recruiting new members. read more