My son attended the VPK program and got bullied everyday for the first week. He came home with a…read morehead injury, swollen eye, one of the kids called him the "N" word and flicked him off multiple times. These kids are FOUR. Where is the supervision here? Why do you have a waitlist, but allow BAD kids to stay enrolled. Why don't you use common sense and allow other children an education by removing the troubled students. My kid was there to learn! This place has zero structure, zero capabilities to adequately teach children let alone be trusted to watch over them. The teachers are rude and snappy. They served my son juice and outdoor water from the fountain on the playground. My son has never had juice, it's terrible for Childrens dental health, and the tap water in this area is hazardous you can't drink it! I would avoid this place. Do better

Best school ever. My daughter was potty trained within 2 months of starting here abd she loves too…read morecome to school. Miss Charlene is great and she loves all her teachers. I recommend this daycare to everyone I know!

The teachers are wonderful, Ms. Ruth (Lead teacher) and Ms. Rosemary are amazing. My kids started…read moreat 3 yrs old and today is her graduation. On VPK she came home with homework every week, and you know what, thanks to these homework and the lessons at school, my kid gets the very high score at the Star test and remarkable achievement. I am so surprised of how knowledgeable she obtained from her teachers. Not only the school is great at academy, but also it provides a fun and positive atmosphere and environment. The staff are super nice and friendly, they know all of the students and always say hello to you and the kids. I highly recommend this school to the parents seeking a safe, academically rigorous and joyful environment for their kids.

Our child is enrolled in VPK and had the best experience. Ms. Ruth was an exceptional teacher, very…read morecharismatic, with the perfect amount of love and discipline. Ms. Daphne has also been a great addition to the class. Our child excelled both educationally and socially thanks to the teachers guidance. They did a great job attempting to keep kids germ free and healthy, hand washing protocols in place. This is a new location and they are working out the kinks, if there were communication issues or edits, they sent out updated information as needed.

Great daycare! Excellent staff members! My daughter is learning so much and having fun, she looks…read moreforward to going to daycare! I appreciate the kind teachers I genuinely feel they love my daughter just as much as I do!

I urge any parent who is thinking of enrolling their children here to please reconsider. The front…read morestaff is very disorganized and lack a welcoming environment. This establishment is dirty and the staff lack empathy and compassion for children. As a paying customer, I was very displeased with the lack of communication I received. I asked about food menus and was told they didn't have any. The "curriculum" that was advertised was essentially non-existent. The care that my child received was inadequate and I am very unhappy that we spent our money here. After taking my child here for 2 days we decided that he needed to receive better care elsewhere. This place is terrible and I don't recommend it to anyone. As a teacher myself, I know what a welcoming school should be like and this place is NOT it.

I've had 3 kids enrolled here and getting to enroll my 4th. The staff and teachers are awesome and…read moretake great care of our kiddos. We receive school readiness and the cost is very reasonable compared to others in the area. They always answer my calls and maintain a super clean facility!

Mr B has been great all year making the children feel safe in the classroom. He always takes the…read moretime to talk to the children one on one if they are sad. He also makes time to play with the children .

I would not recommend Child's Haven Daycare in Valrico based on our experience. My daughter never…read moreenjoyed going and often dreaded drop-off. She constantly had to defend herself from bullies, which left her anxious and withdrawn. During this time, she developed night terrors and behavior issues she had never experienced before. The atmosphere did not feel nurturing. Some teachers seemed disengaged, and my daughter was even fearful of certain staff members. On one occasion, while we were at the pool next door, a regular visitor mentioned that they frequently heard teachers yelling at children inappropriately. That was very unsettling to hear as a parent. The facility itself also felt lacking--children don't have adequate cubby space, and there are odd, inconsistent rules that don't make sense. The front office staff were often dismissive and unapproachable, which made communication very frustrating. I regret not removing my daughter sooner. Once we switched her to a different daycare, all of her issues disappeared within weeks--she began sleeping through the night again, her behavior improved, and she was once more her happy, confident self. Every child deserves to feel safe, cared for, and supported at daycare. Unfortunately, that was not our experience at Child's Haven.

Unsupervised children. My daughter suffered a concussion (medical bills and suffering) because of…read morelack of supervision during a field trip. She was hit in the head 18 times with basketballs. The offenders admitted to it. 1 offender was told he couldn't attend daycare for ONE day. Today I picked up my girl and she had a huge knot in her hair. I was told that the daycare professional had 25 children to watch and she didn't notice what was happening. Took me over an hour to fix my daughter's hair, and even before I started she had already lost lots of hair due to the daycare panic to try and remove the knot. I'm finally going to seek attorney advice, I should have before. Mt advise..look for another daycare if you want your child to be looked after.

The Learning Experience in Rivercrest is a wonderful school. My daughter attends the school five…read moredays a week. My husband and I were excited to have our daughter return to The Learning Experience when she could. The staff is thorough with the CDC guidelines in dealing with the Covid-19 virus. Jackie and her staff are so warm and welcoming every morning at drop off and during pick-up. My daughter's teacher sends me a few pictures of what she works on and plays with during their outside time. The food options are healthy for her meals and snacks. They staff does a wonderful job with creativity; making ice cream in a plastic baggie, and bringing in donuts for the kids. She is learning to become independent and using her imagination. She gives the staff hugs and really builds a bond with everyone there.

My child attended KinderCare for 17 months. On 5/22/26, an incident occurred that ultimately led to…read moremy decision to withdraw my child from KinderCare. On the morning of May 22, my husband, and I changed our toddler's diaper before drop-off. At that time, his skin was completely clear with no diaper rash or irritation. KinderCare documents his last diaper change that day occurred at 3:15 p.m. He remained at the facility until approximately 6:15 p.m. that evening. Upon pickup, we returned home (3 minutes away) and changed his diaper, as we routinely do after pickup regardless of recent diaper changes. At that time, we observed the diaper change time written on his diaper as 3:15 p.m., consistent with KinderCare's practice of writing diaper change times directly on diapers with permanent marker. We observed blood in his diaper area; that his skin was no longer clear, unlike at the time of drop-off that day. The rapid development of this condition raised immediate concerns regarding the care he received while at KinderCare. The resulting diaper rash that progressed to raw, bleeding skin lasted 8 to 10 days. Staff informed me that the practice of writing diaper change times on diapers was implemented to ensure accountability and address prior concerns regarding diaper changing. This policy was introduced during the tenure of the current director, who is the third director I have observed during my child's enrollment. My concerns were not limited to a single incident. My husband and I sent separate messages on the app regarding concerns. Neither message received acknowledgment or response. Then, I received an email stating that I had not provided sufficient notice and would be billed accordingly. At that time, my access to the daycare app had also been disabled, preventing further communication or review of account messages through the platform. I am requesting that KinderCare: Waive any tuition, withdrawal fees, or additional charges related to my immediate withdrawal following these care concerns. Release my child's photographs immediately upon arrival or confirm they will not be withheld. Review the circumstances surrounding my child's care, including the diaper rash incident. Provide a written response addressing the concerns raised in this complaint. My primary concern is not solely the billing dispute, but whether the facility is providing an appropriate standard of care, maintaining adequate staffing, and responding appropriately when serious concerns are raised by parents regarding a child's health and well-being. I will be escalating this continuously through all available external resources. For documentation and legal purposes, please acknowledge receipt of this complaint and provide a written response addressing the concerns raised. If this matter is being referred to another department or investigator, please provide that information in writing as well. As of now, no one has responded to my multiple attempts to resolve this matter. KinderCare center is 301139. I look forward to your written response.

my son has attended this daycare since he was 9 months and it started rocky because i had never…read morebeen away from him. but Ms. Angela helped me with that transition and i couldn't thank her enough. Mrs. Theresa is absolutely amazing and my family and I just love the work she has put into the daycare and excited for what's in store for the future with KinderCare !

Signed my daughter up for daycare here after being desperate for care - my new job was starting and…read moreI couldn't find availability in the area. I called this location and was told there was availability. I didn't want to risk losing the spot so I told the director I would like to tour and put a deposit down. I couldn't find any reviews online or on FB so I asked a local community page for reviews. Three prev employees direct messaged me and shared why they didn't believe I should trust the peacocks plume for care. I was shocked when one told me 'the teachers know where the blind spots are for cameras' and shared a couple incidents where children have been left outside accidentally, there have been physical altercations, and more. There were also 2 parents I spoke with. Apparently, even in the Florida heat - kids don't get offered water through out the day? That's just crazy. When I called peacocks plume to rescind my application due to neg reviews I've seen, she didn't seem to mind. Just to hold a spot you have to pay 150$ - no refunds. Stealing money for no service?now, all of a sudden there are no neg reviews. Shady shady shady.

I cannot even begin to tell you all how amazing this place is! The director, teachers, and staff…read moreare phenomenal! I would highly recommend this place to any parent.