Wayne's is expensive, but you only need to take your import in ONCE. They are extremely honest…read more Been dealing with them for 30 years. Honda, Hyundai, Nissen

Just the best! We have worked with Wayne's for years. They have always treated us well and have…read morebeen honest about work and timelines. For the peace of mind and value, we will continue using Wayne's.

Needed second opinion post pot hole accident. These guys were professional and efficient. Highly…read morerecommend this shop.

I've done business with Brandon Automotive for many years and they're always courteous, reasonably…read morepriced, and highly efficient. You won't find a better auto repair shop and I recommend them without hesitation. Robert C. Ewers

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

My 16-year-old was on her own, driving our only car, when she hit a curb and popped a tire. I…read morecalled Woods Service Center on a Saturday afternoon. The dispatcher talked me through my options, even offering to have the tow truck driver take my girl where she needed to go on his way to tow the car. The driver arrived at the car in minutes, made my nervous teen feel at ease, and fixed our problem. The dispatcher called me back twice to let me know all was well. Every step of this was above and beyond. I can't say enough about what a positive experience this was. Woods is in my phone contact list now. They will be my first call anytime I need towing or auto repair.

Very nice guys who were really respectful, communicative, trustworthy and eager to help…read more Unfortunately, their diagnosis was not exactly right for our needs, but we appreciate their efforts and kindness.

From the owner: Now accepting new customers with over 6 yrs experience. We offer services including but not limited…read moreto brakes , tune ups, and routine maintenance. Honesty, integrity and fair pricing is what we pride ourselves in.

Tim Maiden is an excellent, honest mechanic. Since I've moved to Roanoke he's the only place I'll…read moretake my vehicle.

My family has been coming to Maidens for at least 30 years. They are honest, timely, and masters of…read moretheir craft. My last experience with them happened when I took my car to another place to have valve cover gaskets replaced. It was botched so badly. A $250 price turned to $450 then it was going to need more parts and labor so it shot to $1250. Using only necessary parts and eating a lot of labor to fix someone elses mess, Maidens fixed it in a day for $550.

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

I was in desperate need for a dead inspection sticker and I was greeted with kindness and curtesy…read moreand professionalism on the phone and they worked me in and they were finished in no time and I highly recommend this automotive shop for light to heavy tasks and very reasonable. Everyone has a great attitude and they were friendly with thier co-workers as well. Nice atmosphere.

I would like to start by saying we are loyal customers of BRTA, we have referred several family and…read morefriends to this location. Up until this last visit, we have been nothing but pleased. We brought our car in for a brake issue. While working on the brakes, they told us it needed a steering repair and new tires. We picked up the car and scheduled a time for the steering repair. The repair was supposed to take a coupls of days, they had the car for several weeks. I left a message for them to quote me tires while they had it, so we could possibly get they done while it was there. There seems to have been a change in front desk staff, the previous guy was also super friendly and helpful. The new person acts like he's miserable every time you call. He stated he didn't get my message but could work up a quote for tires. I didn't get the quote until I called to pay for the steering repair. We found cheaper tires somewhere else, had them delivered to the shop and scheduled a third visit in a month. The front desk person told us to bring it back the following Monday at 11 and they would put the tires on. While I was on the pone with him I told him the brake light has been on ever since they fixed the brakes, the power washing fluid container has also been leaking since they repared the steering. My husband took it in at 11, as requested and was told they thought we were going to drop it off. The front desk guy went to the back and talk to the garage staff, my husband could hear him cursing and complaining about us bringing the car in and not dropping it off. Then, my husband mentioned the brake light and he said we'd have to make another appointment. Our car has been in the garage for nearly a month and still is not completely fix. Every time we call to ask a questions, the guy at the front desk has an attitude of he doesn't want to speack to anyone, and our questions are not answered. I have never experienced this at this garage, but it is enough that we are considering a new gagrage.

I been using Blue Ridge on 419 for all my autos. Prompt courteous and professional service is what…read moreI like about these folks. The auto techs always keep you posted on what they find. FIVE STARS PLUS Calvin Bower Salem Va

I'm from Cleveland Ohio. I've used Firestone there for years with NO issues. I TRIED to use this…read moreFirestone store to get my wife's Chrysler 200 repaired. She had a dead battery but her car sat for 2 months. The battery was newly purchased at Pep Boys in March. I was able to jump her car with some cheap ass jumper cables, but these "mechanics" told me their jump machine could not get the car started. Yes, that's right. Mechanics had no improvising in their bag of tricks. They did get the car started after 20 minutes. At that time, I told them just to back it out and put it in the lot and I would get it towed. I WOULD NEVER refer ANY OF YOU to these "mechanics". Cleatus from Dukes of Hazard would and COULD HAVE figured it out. STAY AWAY if you are smart.

I spoke to the manager, Josh, when my air conditioning unit in my 2005 GMC 2500 HD had went out…read moreafter having had it repaired on 5/11/2022. We have since moved out of state and the 2 Firestone locations closest to me at the new address did not offer AC services. Though he could not refund the total cost, Josh was realistic and worked with me and refunded the cost of the parts installed during the repair, which was reasonable in my opinion. Prior to this repair I have always had top not h service and materials from this location. In comparison to my experiences with the Firestone closest to me now - they are head and shoulders above them in every possible way. After I complete my schooling we plan on moving back to the area and when we do - we will continue to have our vehicles serviced at this location. They operate with integrity and always gave me real time advise on things they have observed when inspecting my vehicle and have never given me bad service. I highly recommend them and miss them - the Firestone where I live is horrible. Perhaps they could send a few of their folks to the location here and clean their mess up. Thank you to Josh and all of the skilled and friendly technicians at this location - you set the bar high and I have yet to see anyone come close.

Very helpful. Brought in a Passat. They diagnosed the problems quickly and very reasonable…read morediagnostic fee. Super friendly staff. You don't feel taken advantage of here

What a great shop! Kind and quick but thorough. Highly recommend this business! Plenty of quality…read morevehicles and some truly interesting showpieces worth stopping in to see. Will continue to recommend this shop throughout Roanoke.