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    Oak Lawn Lodge 1166

    5.0 (1 review)

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    14 years ago

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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    3.1
    (44 reviews)
    $

    Took items to the store, it was very helpful that they remove items from our vehicle with a smile…read more In Southern California that doesn't happen . Sometimes it is the little things that make you come back.

    I've visited many Salvation Army stores throughout Chicagoland, but this location has been by far…read morethe most unwelcoming and problematic. Beyond the disorganization and extremely high prices, the most troubling issue is how customers are treated, especially those who are African American, Hispanic, or simply appear as if they don't belong in the eyes of the staff. There is a repeated pattern of racial profiling and false accusations. I've personally witnessed several incidents where African American customers were followed around the store, accused of switching price tags without cause, and treated with clear suspicion. In one incident, a young woman held clothes up to herself over her outfit to see if they would fit, since there is no dressing room. A staff member immediately accused her of trying to steal. That level of hostility is completely inappropriate. This is a thrift store, not a high-security facility. Ironically, most of the staff are minorities themselves, primarily Hispanic women who have worked there for many years. Yet they continue to target their own community, along with African American customers, creating an environment of constant judgment and control. One particular woman, who has been there the longest, insists on always being at the register and refuses to let anyone else take that position. That kind of control is concerning, especially when it seems to be tied to who gets followed, accused, or mistreated. On a personal note, I experienced this behavior when visiting with my boyfriend, who is African American and a practicing attorney. He was followed through the store and accused of altering a price tag, with absolutely no evidence. When we raised our concerns to staff, we were completely brushed off. In addition to the unacceptable treatment of customers, I believe the Salvation Army should conduct a full audit of this location. The prices are far beyond what is reasonable for a secondhand store, and there are real concerns about whether items are being priced and tracked appropriately. The way some employees behave, it is as if they are personally losing money. There is no other explanation for the level of aggression and defensiveness we have seen from them. This store does not reflect the values the Salvation Army promotes. The staff operate in a culture of suspicion and blame, treating people especially minority shoppers as if they are criminals rather than individuals simply looking for affordable clothing and household items. I sincerely urge Salvation Army leadership to investigate this location thoroughly. What is happening here is not only unacceptable, it is harmful to the very communities the organization is meant to serve.

    Public Storage

    Public Storage

    4.1
    (16 reviews)

    I am beyond frustrated with my experience at this Public Storage facility. This was my first time…read moreusing them, and it will absolutely be my last. The issues started with unexpected rate hikes, but the real nightmare began when I tried to move out. For over a month, the facility kept their trash cans locked, making it impossible for customers to dispose of small debris while cleaning out their units. When I placed my items near the locked bins--since there was literally no other way to dispose of them on-site--management called it "illegal dumping." They threatened me with a heavy fine unless I removed everything immediately. Because the items were too large for a standard residential bin, I had to: 1. Pay friends to help me load the garbage back into a vehicle. 2. Transport the trash back to my own house. 3. Hire a private junk removal company to haul it away. I have wasted an incredible amount of time and money dealing with their lack of basic amenities and aggressive "fining" tactics. If you want a facility that actually supports its tenants instead of looking for ways to charge them more, look elsewhere.

    EZ sign up online days before move in. leaving plenty of prep time JIC…read more The day I moved in, all info was sent via text. With site access code. Access Code use 1 time for initial entry. I used the App for all leaving and entering after that. Facility was very clean. other tenants show common courtesy when leaving and entering, very important when moving. Lock and Welcome packet waiting in uni. I highly recommend the Public Storage App. Access the App when leaving and entering. Leave you location access on for app.

    Penny Lane Schools

    Penny Lane Schools

    3.7
    (41 reviews)

    Hi @Melissa penny lanes business director,…read more Since I can't reply back to your comment on my review I'll just write it here. Nothing, I wrote is inaccurate information. I totally understand that these reviews are very important for penny lanes business. This is why I took the time to write out the review. For parents seeking child care for their children and wanting to make the best decision. Actually, some of the things that you stated in your reply was very inaccurate such as my reason to leave the daycare. We left due to having so many incidents occur and the lack of incidents reports being made and also lack of accountability. Most of the time my daughter was sent home from daycare with cuts and bruises. Teachers were unable to explain what happened due to them "not being around" or "leaving early for the day" so she was left in the care of substitute teacher and no one in the daycare could find whichever "substitute teacher "was in the class in at the time to explain the constant injuries. Also, on August 11th I was called into penny lanes due to my child having a busted lip and chipped tooth. I expressed my concerns to the director of the daycare Ms.Laura she responded back to me and let me know if I wanted my child to not have so many incidents I needed a nanny. Which I was completely token back by. I understand things happen in a daycare but as a director for that to be the response back to a concern parent is very insensitive. Also, to double back to the abrupt departure. Laura allow us to leave without putting in the 2 week notice due to not us moving but me being so uncomfortable with my child being enrolled under you guys care second longer. Her last day was that Thursday morning November 6th due to another unreported incident. My daughter was enrolled in for a year. I have never once received a weekly paper meal plan in advance. My child was there 5 days a week and 8-8.5 hrs a day. So I understand that health and safety is the utmost importance but it's seems like the ball was dropped multiple times with my child. Also, is always a lack of accountability. This is not the blame game. If I'm paying for a good quality daycare I expect the best quality health and safety for my child. I left the review for parents to understand that penny lanes daycare of oak lawn does not provide this experience for each and every child. Also, if you need for me to provide any proof I can. Thank you. -Brianna Boyce

    Penny Lane school in Oak Lawn exceeds every expectation we had as parents. From the moment we…read morewalked through those red doors, the environment is warm, clean and thoughtfully designed to make children feel safe, engaged and genuinely happy. What I love most about this place is their staff, their level of care, patience, and attentiveness goes far beyond what we could have hoped for. Its rare to find a place that combines such high standards with genuine heart, but Penny lane (Oak Lawn) does exactly that. We are incredibly fortunate to have found them and would recommend them wholeheartedly to any parent looking for exceptional care. I currently, have 3 of my kids enrolled there. 2 of them in daycare and 1 in their before and after school care. We also leverage their summer camp program. We love Penny Lane, Oak Lawn!

    Oak Lawn Lodge 1166 - nonprofit - Updated July 2026

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