It's been almost 4 years and my shed is STILL amazing and is working great. I was just thinking…read moreabout how Bob was so responsive and reliable and delivered this lovely space for me to work from. Added a few photos of the interior!

I'm not a friend or family. What I am is an INCREDIBLY HAPPY CUSTOMER!…read more The build quality of my InShed is AMAZING! We've been doing some renovations to our home and the GC we're working with was very impressed. I get the feeling there are folks making sheds here in Nashville, but they're pumping out sub standard product and asking big money. Bob was a joy to work with. I owned a small business. It's not easy, but great quality will stand the test of time. If you're thinking about an InShed and in the Nashville area, speak to Bob and you're more than welcome to come say hi and see a unit in action! Bottom Line: I love my InShed music/yoga/office space.

I found this Company by chance. It's a neighbor of my cousin's. I was getting different quotes for…read moremy deck, home roof, garage roof, gutters for my garage and plumbing repairs. I was so excited to know that this company did it all. Juan Guzman came out and checked everything and one by one all my projects were done. Such good work. I'll Shafer pictures. My roofs were done in one day and added a fan to my attic so it wouldn't get too hot in there.

Just stopped in to get some information regarding purchasing a shed and Bill at the Lise location…read morewas excellent!! He answered all our question, explained our options very clearly and was very patient during the entire process. Thanks again Bill!

I bought an 8x8 shed from Tuff Shed and was told it would also need anchors which are required by…read moreNaperville. I was told the anchors would be installed by the crew when the shed was built. I was given also given a recommendation for somebody to prepare the shed base, a guy named Tony. Tony quoted $1,200, which seemed very high to me, so I got 3 other quotes from Angie, which ranged from $600 to $800 and included 4x4 lumber frame. Tony agreed to $800, but argued about the 4x4 lumber. He wanted to use 2x lumber, but finally agreed. The only reason I wanted to go with Tony is because he was recommended by Tuff Shed, and I wanted it done right. I told Tony it needed to be big enough so anchors could be put in and he said he knew about that. I asked him to contact Bill if he had any questions. After the shed was built, I saw that there were no anchors put in. Bill said he didn't understand why, but would check on it. Tuff shed then told me I would need to pay an additional $220.00 for the anchors, even though I was told it was included in the original price by Bill. I paid, and when they came to install them, I was told there was not enough clearance around the shed base to put the auger type anchors in that I paid for. Instead, they put in these flimsy wire type anchors on the outside of the wood frame, into the dirt. Tuff shed would not credit me with a refund for the cheap wire anchors. I then realized just how bad a job Tony did on the frame. The entire back of the shed 4x4 is floating above the ground. You can put your foot under the 4x4 in the back. It seems to be nailed in to the 4x4's on the sides. I wonder how long it will be before this thing collapses and spills the gravel out? I let Tony know I was unhappy with what he had done, and he claimed he would take care of it. Weeks later, no word. Now I see, the cheap wire anchors are loose. There is a lot of slack in at least one of them now. Maybe the base is starting to collapse? I do blame Tuff Shed for at least part of this problem, being that Tony was their recommendation. I'm really aggravated with Tuff Shed. Yes, Bill is "Nice", Tuff Shed is "Nice". All the "Nice" people that can't seen to do their job. The strange thing is, I really like the shed. I put on the second coat of paint they left for me, and it looks good. The build seems sturdy, which is why I went with Tuff Shed to begin with. That being said, I so regret going with them. I should have just gotten quotes from Angie and had a qualified person do the base and the shed. Good luck to you if you are looking to have a shed built. Try to find a place that stands by their work, and takes responsibility for the base and shed. I will probably need to go with Angie to find somebody to fix this mess. Ideally, I would like to have the base redone, so there is room to fit the proper anchors in, and the base is not floating above the ground.

Bought my shed from Home Depot in Delafield, WI. I had a great experience buying the shed from HD…read moreand was promptly contacted by Yoselin from Tuff Sheds. She walked me through the process for getting the shed and even took the time to go over some additional options which I added on. I needed to get building permits pulled and the site prepared with a compacted gravel pad. During the time it took me, Yoselin followed up every other week to check on my progress. Once I had my site prepared, I called Yoselin back and she set me up with an installation date three weeks out. The building crew came and installed the shed in a single day. They were courteous, clean, and did an excellent job. I am exceptionally happy with the entire process. After reading a lot of reviews, I think a lot of people's problems come from a lack of preparation. Tuff Shed's materials clearly state what is needed for the site preparation. I found contacting Tuff Shed and there communication and customer service well above average. I was really impressed with them top to bottom.

Atrocious. Spent nearly $10k. Asked for a refund due to incompetence during the process. Gave…read morethem another chance, and they dropped the ball again. The issue is simple. The call center handles the initial sale and tells you whatever you want to hear to sell the product. Then you get a rep who explains the reality of the permitting process, additional construction required not offered by Tuff Shed, and the sheer bureaucratic difficulty this company has trouble navigating. The call center tells you 2 to 3 weeks on the first call. A month later the rep told me 45 days. It is a shame, because it looks to be a high-quality product. Suggestion to senior leadership: Let the rep work the case from start to finish instead of outsourcing every task to another teammate who has no clue what they are doing or where you stand in the process. They make promises they can't keep and are ill-equipped to handle the permitting process with your average municipality, but they'll happily take your $600-$700 permit fee and ask you do mark an "x" on the plat of survey of your property where you want the shed after promising you full-service and guidance during the sale. Store: Mundelein, IL - Home Depot.

Stay away from this location!! They don't know their product, can't remember what we were ordering…read more, and just plain rude. Go somewhere else!!

They got the job done in a timely and professional manner. New shed looks great and fits our lot,…read morehome well.

What a great experience, first shed purchase and was made easy by Tina. She was extremely patient…read morewith my daughter and I, we had many questions which she walked us thru. Thanks Tina...