Jeff is amazing! He is so thorough and friendly. literally no stone or log is left unturned when…read morecleaning the fireplace. Thank you Jeff!

Jeff did an excellent job performing our annual fireplace service. He was on time, neat and…read moreanswered a few questions we had on our unit. We always request him for this service.

Lucas did a fantastic job with the sale and installation of our gazebo! We simply love it!!read more

Called before 3 weeks before 4th of July... agent says you'll get your products easily before then…read more NOPE - they didnt ship out of their warehouse till 4 days before the 4th... I had to pay $32 shipping and didnt get my product till the 10th of July!!! They said they'd refund me the $1.28 ($19.95 less shipping back to these idiots) after i pay to ship back theri crap! Stay away from these untruthful losers...I'm sure they could care less about my small sale but i'd be afraid to find the same lazy no care attitude on a higher priced item!

We purchased a pool at American sale and Kara Ebbens was our sales consultant. Kara was very…read moreattentive, professional and knowledgeable. We had many questions and she was able to answer them all for us. We were extremely pleased with our experience and would strongly recommend anyone in the market for a pool to stop in to see Kara.

Steve was my associate that helped me. He did an awesome job and answered all my questions! Very…read moreeasy to do business with.

My wife and I went looking for patio chairs and our guy Brandon hooked us up. We bought four…read morechairs, an umbrella and a matching base. We left happy, we saved money, and we qualified for free shipping! It was a good day. We'll be back.

Noel was the best. Great customer service. Very pleased with the service and attention to detail.read more

Quality products, great new wave music and awesome staff. I've made multiple purchases and will…read morereturn

We were looking for a dining bench and found the perfect one from Blu Dot on Wayfair - the Chip…read moreBench. We weren't familiar with Blu Dot, but looked into them and found that they had a store in Chicago! The store is beautiful. The furniture is fun and well-designed. I really like their simple and modern furniture. Our dining room has a nordic vibe and this bench matches well. I'm really glad we were able to go to the store and see and sit on the bench in person. There's peace of mind when you know the chair will be comfortable and exactly what you want. Our only hesitation with buying the bench was the weight capacity. Since it's a bench, you can probably fit 2-3 people on it and we wanted to make sure it wouldn't collapse! Alexis was very helpful. She gave us some helpful specs on the bench, offered to get back to us on the weight capacity, and gave us some color swatches. The next day, Alexis emailed me with the additional information and we were able to place an order! The bench was backordered (on Wayfair and Blu Dot) and the estimated in stock date was March (3 months away)! So it was a pleasant surprise when we were notified that the bench would be delivered 2 months early! Alexis was saying that Blu Dot only gives Wayfair a limited supply of their items, so we'd be more likely to get the bench if we bought directly. It's so much better to buy direct than going through a middle-person anyway. The bench looks great in our dining room and it is very comfortable. It is sturdy and has a good weight to it. Highly recommend shopping at Blu Dot. The service and product quality are exceptional.

We bought a gazebo and Tony helped us. He was very knowledgeable and extremely professional and…read morehelpful. Thank you!

After going to 5 stores looking for my Christmas tree to replace my old one, I finally found it…read more For the price, the size, and the quality, I knew as soon as I saw it that it was the winner I can't believe how many they have to choose from. It's a forest of pre-lit artificial trees. If you live in the area and are in need of a new one, look no further than American Sale. Not just trees, the whole Christmas section is enormous. There were plenty of sales associates on the floor to help. They put you in their system and you ring up at the front. Then pull your car around to the side and they load it into your car. An easy process. All sales are final after Dec 15th

Jeff Thome was a great salesmen and very helpful on the floor and patient as we were here for…read moreawhile.

Colton was very helpful and honest and helped us make a decision on a pool. He was informative and…read morehad good advice

Beautiful selection of flowers and indoor and outdoor tasty vegetables!!!…read more I did not require any service as I am a Master Gardener The value is there... if you are unable to get down on the ground and take care of planting your own seeds and weeding a garden or simply umwilling... it requires a great deal of time and effort I purchased these two beautiful plants myself as it is raining and I can repot them and plant them as indoor flowers and houseplants in the summer I should start a GoFundMe for my seeds and ceramic pots and watering can needs!

I had a very disappointing experience at Wannamaker's and will not be returning. After spending…read moreover $400 on an olive tree, soil, and planter, I discovered an infestation that began shortly after purchase. When I went back to the store for help, they were completely unhelpful and unwilling to offer a refund or even store credit. Instead, they tried to sell me a $10 bottle of soap that they admitted may or may not work. Beyond that, there was no real guidance, advice, or effort to help resolve the issue. For a specialty nursery with premium pricing, I expected far more expertise and customer care. I strongly believe in supporting small businesses over big box stores, but this place was a complete disappointment. Between the high prices and lack of support, the value just isn't there. I will be finding a new nursery in the spring and highly recommend others look elsewhere as well. If you're looking for quality plants, knowledgeable staff, reasonable prices, and customer care, Wannamaker's is not it.

Showroom in the front, outlet in the back. All staff we encountered were friendly but not pushy and…read morelet us do our own thing browsing. You've got to be quick in the outlet if you like something! We found a couch that we liked reasonably well (it wouldn't have been my ideal color but for such a hefty discount from list price we would accent it with colorful pillows and deal), but we wanted to check one other place and also grabbed lunch, which all told took about an hour. Came back and the only couch that was gone was...that one! It wasn't meant to be, obviously, but I couldn't believe how fast that moved. They have lots of options for living room, dining, bedroom and outdoor furniture with a modern aesthetic. Not as big a showroom as the one in Chicago, but the addition of the outlet is a bonus here.

This experience really changed how I feel about shopping with Room & Board…read more I understand the outlet model. I understand inventory turns over quickly. I understand that outlet purchases have to be made in person and that items can't be held. What bothered me was the refusal to answer a very basic question: "Is the item still there?" I live downtown Chicago. After renting a car, I had driven out to the outlet and found several pieces I liked, but couldn't immediately make another trip. I called because I didn't want to drive all the way back out there for nothing. I was told they don't provide outlet inventory information because it could create a "domino effect" with people calling about items that may sell before they arrive. I understand that inventory isn't guaranteed. But I'm not asking for a guarantee. I'm asking for information. "It's currently here, but it may sell before you arrive" would be completely reasonable. Instead, the answer was essentially that they simply won't tell you. I even tried going to the Room & Board location near me to see if someone there could call the outlet and check. I was told no five different ways, each response becoming more and more unacceptable. And that's when I thought: This isn't really about inventory anymore. This is about customer service. I was already a potential buyer. I was willing to make the trip. I was trying to figure out whether it was worth making the trip. Instead, I went home and started looking elsewhere -- and found comparable pieces online that were easier to purchase and had more flexible return options. So yes, maybe this is simply Room & Board's business model for its outlet. But customers are also allowed to decide that the experience isn't worth it. I'm perfectly willing to accept "We can't hold it." I'm perfectly willing to accept "It may be gone by the time you arrive." What I don't understand is "We won't even tell you whether it's there." That's not a great customer experience, and it's enough to make me take my money somewhere else. And maybe that's the point but that's another issue I don't care to tackle here.

Locally owned and operated. The owners offer a wide array of home decor for all seasons. Many of…read morethe products are home made and would look great in any home or office. They are new in Frankfort and the owners are very active in the community.

From the owner: Simply Home Againread more