Bought our new mattresses here! Highly recommended. I knew they sold furniture, which they do. Some…read moreabsolutely beautiful pieces. But I was not aware they had a very nice mattress selection. We checked out one of the larger mattress chains, but decided to go with Talon Furniture. It just seems the quality of mattresses were much higher than some of the big name brands. And the prices were on par and in many cases cheaper than the larger stores. Jasper was very patient and took his time with us choosing the right mattress. We also went with an adjustable bed frame. Delivery was top-notch. Very professional and courteous. Just an overall wonderful experience. Thank you so much!

I had an excellent experience at Talon. The selections were great, the prices were fair, and the…read morecustomer service stood out immediately. The team took the time to understand what we needed, walked us through a few options without any pressure, and made sure I stayed within my budget. The furniture arrived in perfect condition, and the follow-up after the sale showed they genuinely care about their customers. It's rare to find a store that combines value, quality, and real customer service, but this place nailed it. I'll definitely be back for future purchases.

Sarah helped us and she was amazing. No pressure, super helpful and professional. We went back…read moretwice and she stayed late, sent email info, researched our questions. She totally went above and beyond. Tom handled the delivery. It was quicker than expected. The delivery guys were wonderful. Overall an excellent experience. The mattresses here are higher quality than you will find at a big box store for basically the same price if not less. Highly recommended.

I'm so glad I went to Yankee Mattress in Northampton to purchase our beds. Tom is knowledgeable and…read morewas very helpful to me while trying to choose the right mattresses for myself and my son. I ended up ordering two full size sets.  They were crafted and delivered within the promised time frame. The delivery team set our beds up quickly and precisely. They were very professional and polite (Thank you).  You can tell the mattresses are hand made with care, they are perfect, like sleeping on a cloud. We love our new mattresses!  Everyone from beginning to end was awesome and the fact that the mattresses are locally crafted here in Massachusetts is the icing on the cake.  Thank you for the great experience Yankee Mattress! I will definitely recommend you to everybody I know.

I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I…read morebrought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA

Great place to buy furniture! No sales pressure, great selection, customer service beyond all other…read morestores. Purchased a couch and two chairs and will be back to buy more furniture as needed.

My wife got her replacement mattress here at a decent price, it was delivered the next day with no…read morefuss, and she sleeps a lot better now. I see that a lot of folks have had bad experiences here, but on form we'd patronize the place again. Not too many mattress places in Hampshire County that are (a) on the bus routes and (b) will deliver.

Pretty slimy practices. They found me an "outlet" mattress at a "good price". Imagine my surprised…read morewhen it was delivered with a big "pre-owned" on it. The only clue that it was pre-owned (used? refurbished?) before then was some small print that sort of says that outlet = pre-owned, but didn't even explicitly stay that. They used a minus sign "-" instead of an equal sign. The good news is this is Massachusetts and these sorts of practices are illegal and you can get reimbursed up to 3 times the material loss. It all ended well, when I reached out to Mattress Firm and asked if they were going to fix it or if I had to go the Attorney General, they were super responsive and I had a replacement actual "new" mattress for the originally quoted price within 2 days. So, I guess the moral is it's possible to get a good deal, but beware their sales staff!

Beware -- unprofessional and dishonest business practices!…read more I wish I had seen all the negative reviews about this company before making my purchase, because my experience with Dan Wells at Affordable Mattress and Furniture was almost identical to several others. I called ahead to let Dan know I was interested in a couch and ottoman, and he confirmed they were available. When I arrived, however, he had already sold the ottoman and only the couch remained. I told him I wanted both pieces, so he said he would order another ottoman. When the delivery finally happened, it was raining -- and not only did they arrive without the ottoman, but the couch was completely uncovered, leaving all the cushions soaked. I had to set them up myself and dry them out before use. Even worse, during the delivery they caused significant damage to my stairwell -- including the walls, ceiling, and door frame. I took photos and videos immediately and contacted Dan right away. Instead of apologizing or taking responsibility, he was condescending and defensive, immediately accusing me of lying and claiming that "there's no way his delivery guys caused all that damage." He insisted the damage "must have already been there." This was absolutely not true. He promised to come inspect it himself and said the ottoman would be in "tomorrow or the next day." Weeks went by -- no ottoman, no visit, no call. I had to repeatedly chase him down for updates. Every time, he had a new excuse: "We're so busy," "the ottoman is heavy," or "my repair guy is in high demand." After months of delays, he finally showed up on July 20th -- more than two months after the original delivery -- with his "painter" to "look at the damage." Again, his tone was condescending, suggesting that "not all of that could have been from his delivery guys." After that visit, I heard nothing again for weeks. By September 13th, I had to reach out yet again, and the same excuses followed. As of November 11th, it's been over six months, and nothing has been repaired. He has stopped responding entirely. I told him not to come back into my home and asked for a simple $200 refund of the delivery fee so I could pay someone else to fix the damage. I even sent him my Venmo -- still no response. To make matters worse, I've noticed a disturbing pattern: for every negative review about this company, another suspiciously positive one appears soon after, contradicting the complaints almost point by point. Dan Wells and Affordable Mattress and Furniture have shown no accountability, no professionalism, and no respect for their customers. Between the damaged property, months of excuses, accusations of dishonesty, and lack of any resolution, I would strongly urge anyone to take their business elsewhere.

Best Place to go for all your furniture and bedding needs …read more Ask for Dan he's the best! Always so helpful.

An absolutely terrific experience the whole way through. Chris helped me find the perfect mattress…read moreand took plenty of time to show me the options and talk to me about the technology. He was very knowledgeable about bedding support and what would provide the most restorative sleep. The price was fantastic and he was even able to get me a good deal on the one I liked. I ended up calling and adding several things to my order which he took care of immediately. Mattress Firm was so communicative throughout the whole process, sending me plenty of notifications about when the products would arrive. Great, great service!

My husband and I finally decided to get a new mattress after waiting far too long. A co-worker had…read moregone to Mattress Firm and had a very positive experience so we decided to take a look. Kevin was extremely helpful and not at all pushy. We explained that we needed a firm mattress as my husband has neck and back issues. We left with a great deal on a new mattress and an adjustable base. We will definitely recommend this store to anyone looking for a new mattress.

Yes. We bought a bed and mattress there - the bed is great - the mattress turned out to be a little…read moretoo soft and they accepted the return with no hesitation. Very helpful personnel and very friendly. Would recommend.

Great selection and the best customer service around. Shop your local small business, you won't be…read moresorry with this one.

I can't recommend BoxDrop enough! This family run business made shopping for a new couch completely…read morepainless. Every person we spoke to was helpful, patient, and knowledgeable. The prices are incomparable to any other furniture store we looked at. Far more affordable! We were able to take home a beautiful sectional for way less money than we were expecting to spend. We are so happy with our purchase and would absolutely go back!

My boyfriend and I are moving into a new place and needed furniture. Boxdrop was a great option and…read morehad cheap prices and lots of inventory! They get new items very frequently, which helped to find the perfect fit for us. Everyone was so friendly and helpful. I would highly recommend!

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

I am clearly not the only person to have been lucky enough to meet Darnell. We needed a specific…read moretype of mattress super fast in the midst of a bit of a family crisis, and Darnell was so helpful. He quickly picked up on the urgency, found us a perfect option in stock and made our check out and loading so fast and easy. We will need a few more mattresses replaced this year and I will seek out this store and Darnell because of the exceptional customer service and genuine caring. Mattress Firm is lucky to have him!

I just had a great experience at Mattress Firm. The person who helped me was very knowledgeable and…read morehelpful. He was not pushy, but spent the time with me so that I was able to make a good decision. I will recommend this place to others!!!