Bought our new mattresses here! Highly recommended. I knew they sold furniture, which they do. Some…read moreabsolutely beautiful pieces. But I was not aware they had a very nice mattress selection. We checked out one of the larger mattress chains, but decided to go with Talon Furniture. It just seems the quality of mattresses were much higher than some of the big name brands. And the prices were on par and in many cases cheaper than the larger stores. Jasper was very patient and took his time with us choosing the right mattress. We also went with an adjustable bed frame. Delivery was top-notch. Very professional and courteous. Just an overall wonderful experience. Thank you so much!

I had an excellent experience at Talon. The selections were great, the prices were fair, and the…read morecustomer service stood out immediately. The team took the time to understand what we needed, walked us through a few options without any pressure, and made sure I stayed within my budget. The furniture arrived in perfect condition, and the follow-up after the sale showed they genuinely care about their customers. It's rare to find a store that combines value, quality, and real customer service, but this place nailed it. I'll definitely be back for future purchases.

Sarah helped us and she was amazing. No pressure, super helpful and professional. We went back…read moretwice and she stayed late, sent email info, researched our questions. She totally went above and beyond. Tom handled the delivery. It was quicker than expected. The delivery guys were wonderful. Overall an excellent experience. The mattresses here are higher quality than you will find at a big box store for basically the same price if not less. Highly recommended.

I'm so glad I went to Yankee Mattress in Northampton to purchase our beds. Tom is knowledgeable and…read morewas very helpful to me while trying to choose the right mattresses for myself and my son. I ended up ordering two full size sets.  They were crafted and delivered within the promised time frame. The delivery team set our beds up quickly and precisely. They were very professional and polite (Thank you).  You can tell the mattresses are hand made with care, they are perfect, like sleeping on a cloud. We love our new mattresses!  Everyone from beginning to end was awesome and the fact that the mattresses are locally crafted here in Massachusetts is the icing on the cake.  Thank you for the great experience Yankee Mattress! I will definitely recommend you to everybody I know.

My wife got her replacement mattress here at a decent price, it was delivered the next day with no…read morefuss, and she sleeps a lot better now. I see that a lot of folks have had bad experiences here, but on form we'd patronize the place again. Not too many mattress places in Hampshire County that are (a) on the bus routes and (b) will deliver.

Pretty slimy practices. They found me an "outlet" mattress at a "good price". Imagine my surprised…read morewhen it was delivered with a big "pre-owned" on it. The only clue that it was pre-owned (used? refurbished?) before then was some small print that sort of says that outlet = pre-owned, but didn't even explicitly stay that. They used a minus sign "-" instead of an equal sign. The good news is this is Massachusetts and these sorts of practices are illegal and you can get reimbursed up to 3 times the material loss. It all ended well, when I reached out to Mattress Firm and asked if they were going to fix it or if I had to go the Attorney General, they were super responsive and I had a replacement actual "new" mattress for the originally quoted price within 2 days. So, I guess the moral is it's possible to get a good deal, but beware their sales staff!

100% recommendation for Fly By Night!!! From our initial visit to the purchase, and ESPECIALLY the…read moredelivery!! Yes, the delivery. Delivery team of Matt & Felix went above and beyond expectations. When the sofa we purchased didn't fit through the front door, they hoisted it up to our second floor balcony and through the door and into position. I was pleased beyond belief. They didn't do the easy thing which would be returning it to the warehouse and having us reselect...we got exactly what we wanted delivered without a hitch. FOR THAT ALONE, I highly recommend Fly By Night. I hope they know how invaluable these guys are!!

Bad quality furniture and the workers (especially Paul) were inappropriate to my family. Beware.read more

I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I…read morebrought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA

Great place to buy furniture! No sales pressure, great selection, customer service beyond all other…read morestores. Purchased a couch and two chairs and will be back to buy more furniture as needed.

We stopped in here and we are so very glad we did! They offer an excellent variety of quality bed…read moreframes, mattresses, chairs, sofas, and more at their Main street location. Their prices are very reasonable they provide local delivery for a small fee. The staff is really friendly, knowledgeable and helpful. There it's no hard sell here, just friendly service. I did not see mattresses costing thousands of dollars, just comfortable quality items at reasonable prices. I urge everyone to give them a try and support a local business that has resided on Main Street for over 20 years. It is one of the few true businesses remaining, so you know their doing something right! Easy parking right in front and handicapped accessible too.

Best Place to buy a Mattress! Repeat Customer to Mattress…read moreOutlet and Extremely Happy with my recent purchase and my first purchase was 20 yrs ago. Yes, my first Mattress and Box Spring lasted 20 years and it was time for an upgrade to a New Bed Set. This is a Great locally owned Furniture & Bedding Store in Greenfield, MA The Prices are Very Reasonable and the Quality is Great, 20 yrs on same Mattress & Box Spring. Harry and Roxanne are Exceptional People, very friendly, knowledgeable, helpful with each customer to pick out what is best for them and Honest Sales Staff who will not pressure you in to buying. I felt Respected and valued the first time in the door, and so will you. Thank You Harry and Roxanne for my New Bed set it was a Pleasure to work with you both, I'am Super Happy with my New Simmons Beauty Rest Mattress & Box Spring, and the new Bed Frame Fits my Bedroom Perfect. Go see Harry or Roxanne you will be glad you did.

Beware -- unprofessional and dishonest business practices!…read more I wish I had seen all the negative reviews about this company before making my purchase, because my experience with Dan Wells at Affordable Mattress and Furniture was almost identical to several others. I called ahead to let Dan know I was interested in a couch and ottoman, and he confirmed they were available. When I arrived, however, he had already sold the ottoman and only the couch remained. I told him I wanted both pieces, so he said he would order another ottoman. When the delivery finally happened, it was raining -- and not only did they arrive without the ottoman, but the couch was completely uncovered, leaving all the cushions soaked. I had to set them up myself and dry them out before use. Even worse, during the delivery they caused significant damage to my stairwell -- including the walls, ceiling, and door frame. I took photos and videos immediately and contacted Dan right away. Instead of apologizing or taking responsibility, he was condescending and defensive, immediately accusing me of lying and claiming that "there's no way his delivery guys caused all that damage." He insisted the damage "must have already been there." This was absolutely not true. He promised to come inspect it himself and said the ottoman would be in "tomorrow or the next day." Weeks went by -- no ottoman, no visit, no call. I had to repeatedly chase him down for updates. Every time, he had a new excuse: "We're so busy," "the ottoman is heavy," or "my repair guy is in high demand." After months of delays, he finally showed up on July 20th -- more than two months after the original delivery -- with his "painter" to "look at the damage." Again, his tone was condescending, suggesting that "not all of that could have been from his delivery guys." After that visit, I heard nothing again for weeks. By September 13th, I had to reach out yet again, and the same excuses followed. As of November 11th, it's been over six months, and nothing has been repaired. He has stopped responding entirely. I told him not to come back into my home and asked for a simple $200 refund of the delivery fee so I could pay someone else to fix the damage. I even sent him my Venmo -- still no response. To make matters worse, I've noticed a disturbing pattern: for every negative review about this company, another suspiciously positive one appears soon after, contradicting the complaints almost point by point. Dan Wells and Affordable Mattress and Furniture have shown no accountability, no professionalism, and no respect for their customers. Between the damaged property, months of excuses, accusations of dishonesty, and lack of any resolution, I would strongly urge anyone to take their business elsewhere.

Best Place to go for all your furniture and bedding needs …read more Ask for Dan he's the best! Always so helpful.

Very good experience with Yankee. Needed a mattress on the same day I made first inquiry. A few…read morehours later mattress was delivered. I thought what better service and quality one can ask for? Would highly recommend giving Yankee a shout if looking for one of their products.

Exceptional product, amazing service and an excellent experience from start to finish. They know…read moretheir product because they make it right here in Western Massachusetts. Lovely to work with a company so committed to great customer service.

I just had a great experience at Mattress Firm. The person who helped me was very knowledgeable and…read morehelpful. He was not pushy, but spent the time with me so that I was able to make a good decision. I will recommend this place to others!!!

I am clearly not the only person to have been lucky enough to meet Darnell. We needed a specific…read moretype of mattress super fast in the midst of a bit of a family crisis, and Darnell was so helpful. He quickly picked up on the urgency, found us a perfect option in stock and made our check out and loading so fast and easy. We will need a few more mattresses replaced this year and I will seek out this store and Darnell because of the exceptional customer service and genuine caring. Mattress Firm is lucky to have him!

DL helped us out along with my parents on finding a new mattress. I was unaware that they also sold…read moremattresses for RVs! Such a lifesaver because we were looking for a new one. Large selection and options in stock and with only having to wait two days to have then deliver (and set up), could not ask for a better value. Will recommend this location and associate from hear on out.

I have been meaning to write this review for some time but it kind of took the back burner because…read moreI normally only write reviews for restaurants. I am finally going to take the time because the customer service I experienced was exceptional. I stopped in looking to buy a pillow that would fit my need of alleviating neck pain. Lisa who was the store associate took the time to go through many different options with me and explain the benefits of each pillow until i found the one that was perfect for me. I have to say that customer service was excellent and will return for a bed soon.