Good service , no upselling , no pressure to buy or feeling committed. Highly recommend.

Dr. Dawn Viramontes is by far my favorite optometrist, and best one in town. I'm 28 and never in a million years thought that I could get Shingles. Of all places, I got it on my forehead, and eventually in my left eye. I saw my primary physician, and they officially diagnosed me with shingles, but couldn't treat my eye pain besides prescribing anti-viral medication. So, what do i do? I called several optometrists, and they were all booked. I called Dr. Viramontes's Office, and thank god, they were accepting new patients. after all this internal havoc, I can't describe how happy I was that I chose her. She was attentive, caring, and and well-informed on the issue. She prescribed several drops, and mentioned several techniques to reduce the pain. Not to mention, she was totally fine If I called/messaged her during off-hours. When the pain was unbearable, I messaged her during the weekend, and she suggested a few things that reduced the pain. such a great person! I can say that she really cares for her patients. She'll be my main optometrist from now on! read more

Very bad experience. Very bad service. Dr did an incomplete "quickie" eye exam on my daughter despite us asking for a complete exam, and then made glasses that were unusable. Compared to her last rx from another OD and her numbers were so far off it was clear to anyone why they didn't work. She responded by refunding our money but then gave us a letter "firing us" from her practice and told us not to return. No problem, we were absolutely planning on firing YOU. We'll find someone competent next time to give out money to. Gets one star because I can't give zero. read more

8 weeks ago I went here to get new glasses. I was supposed to get new glasses and new lenses for my sunglasses. I called several times to see were and was told there was a problem with the lens mfg and the mirroring on the sunglasses. Today I called and asked for a refund because, as you can imagine I think 8 weeks is ridiculous. I was told there was a problem with my insurance and that they would not give me a refund. read more

Even though I was charged almost $800 for my , Most of which insurance paid, I did not get anti scratch protection along uv protection. My lens is within 2 months were completely a scratched up even though I take exceptionally good care of my glasses. Even though they replace my lenses for free, I was not able to pick them up for several weeks because of their hours and my work schedule. Apparently this left one of the workers very angry.. Her attitude was poor she really did not want to look for my lenses kept on saying we probably sent them back. When she did find them much to her dismay, and replaced by lenses she handed them to be full of finger prints and ask me are you happy now. I was never properly fitted for my glasses from the get go. I will not be back! read more

Dr. Dawn has been our eye dr from the first day she put her shingle out in Oakdale .. she is on the cutting edge of all the latest and greatest technologies, she's great with children, but the reason she keeps our business and we refer to her is her amazing care and concern for her clients.. her willingness to come back to work to help someone even after she has worked all day. She is big time with a small town heart! thank you dr dawn for everything! read more

I have been going to Dr.Viramontes for more then 7 years now. I can't ask for a better eye Dr. I appreciate that she understands that I can get contacts cheaper else where & isn't offended. She is always making sure I get the best value without comprising quality when it comes to frames unlike others places I've been they push you toward expensive frames knowing your insurance doesn't cover! Her staff is also very friendly and helpful! If you are looking for an eye Dr. I definitely recommend Dr Viramontes! read more

I can't say enough about how accommodating this team is....the entire staff is amazing with their commitment to get me in to an appointment (late notice), ship my glasses or work with my insurance to maximize my benefits. They are always will to go the extra mile for what you need and never after unnecessary services. I've taken my daughters to Dawn and her office/staff for about 8 or 9 years. Never disappointed. read more

The team is so nice and easy going. The doctor is great! I'm so glad I found this wonderful office!