Dr Leeks is great... the staff is rude and unprofessional. Wait times for scheduled appointments are upwards of 2 hours !!! No thanks.

shower up to my appointment on time and watched everybody who came in after me get seen 1st. sounded like most of them were 1st time patients... appointment was at 8:45am, it is currently 9:30am as I write this review. I was just called... at 9:30am. Weird. Like they can see me writing this review lol. read more

my child usually goes to clodomir shes a good doctor but the issue i have is scheduling, appointment, and waiting in the waiting room time! its bad enough that the earliest dates they have available are always 2-3 maybe even 4 months ahead!! i get it i understand most doc offices are like that now since covid.. ok now the day before i did the virtual check in so all youll have to do is go to the desk and let them know ur here i got here early (2:40) so i knew i may wait til his appt time (3:15) no not the case it is 4:42 and i am still waiting!! wtf!!! they suppose to close at 5pm but wont be today until my child be seen!! i didnt do all this waiting for nothing if i didnt have these papers for the doc to sign to give back to the school i wouldve been left! now i did ask front desk about wait time they did give me a specific time frame or time they just said i have 3 people ahead of me and im the last appt! how the fuck!! wtf!! then come to find out its not clodomir its a different doctor! wtf im upset ready to spazz what is the point of even scheduling here anymore!! and youll be waiting 4 hours!!!! one star only cus no star is an option‍ read more

So far, no problems. Not sure if this facility participates with (MOF) MEDICAL OFFICE FORCE, LLC... Please be careful. MOF will bill your insurance company monthly for a fake call. If your Physician orders a blood pressure machine or any other machine--it is not free. You will be paying on the average of $160.00 per month for the monitoring (HWS) via "health Wealth Safe--when this service should be free. They rarely call. If your BP is out of range - you may not get a call from MOF or HWS... You will still be charged via your insurance company. Granted, the insurance company pays, but if you ever need the funds for something serious, they will be gone. Again, this depends on your insurance co. Please investigate and see what you are being charged for. Insure that it (the charges) will not affect you and or your immediate, or long term care. Purchase your own personal blood pressure, and glucose monitoring machine. Amazon is a great source. I can't believe that they are charging me $160.00 to take my blood pressure when they don't even respond if it's high --based on default (in my case). My experience is through Stone Mt Family Medicine. The service provided through MOF would be good if it was communicated appropriately. Note, I had a blood pressure reading of 175/150-purposely pumped up and immediately triggered to see if they would respond. NOT!!!!! That should tell you all something. It is all about money for these people. Please take care of yourself because theses physicians are all about the coin! read more

The staff here is unhelpful. Waited the better part of an hour to pick up glasses!!! Absolutely rude lady upfront not doing her job. Zero stars. The exam was faster. read more

I wish I'd read reviews before I went to this facility. What a nightmare. Inept, incompetent and they don't give a s___t. Impossible to get appointments, referrals, even a return phone call. read more

I'm sick with God knows what and this was going to be a second virtual visit with a place that is supposed to help those without insurance and minimal funds. I was told it was going to be 30.00 and I explained I didn't have 30.00 can you bill me. I was put on hold and the young lady came back and said I would have to be rescheduled when I had the money!!! SMH!!! I'm sick now!!! Having difficulty breathing now!!! I was told I suggest you go to the emergency room. So much for trying not to create a big bill and they are listed as one of the places to go if you don't have money or insurance!!! I know that people of other ethnicities go and don't pay!!! If you are down on your luck don't go to or call Oakhurst/Medcura they are more concerned about collecting money than your health!!!! read more

This was the worst possible crap whole ever! I forgot to check Yelp B4 going; had I, I would have seen only 1.5 stars, I would have realized to avoid. We were told we had to each have a separate appointments with a GP first. We have neither of us seen a doctor solo in the 10 years we've been together. They never told us they've moved from Lithonia to Stn Mtn. We tried several buildings before we called to find out where to go(I want to add at Hillandale medical center they were rude, defiant and mean). When we finally get to the right bldg in Stn Mtn late we arrived in lithonia 20 minutes early to the old address only to be told they were no longer there! By the time we got to the correct address we were 20 minutes late. We had tried calling to let them know we were on our way, unable to even leave a message! By the time we arrived at the correct building they were also rude, mean and despicable! We had already told them we stick together, they made us wait in line while they supposedly tried to check on appointments, meanwhile they made all moms with new infants taking temps, given masks, and separated from the father because only ONE person at a time even when the baby, baby seat, and baby supplies were a lot for the new mom to deal with! Epic heinous! Always check Yelp first, I've learned my lesson. read more

I'm mad that I can leave one star for this company, I really want to leave zero stars you can't even get in touch with your doctor. This is absurd, I have been calling for weeks on weeks on weeks. They send you to the voicemail and then the voice mail is full. They won't even return your phone calls back when you send messages over the patient portal. I wish I would have never wasted my time with this doctors office read more

Don't know why I came here to get my teeth cleaned.... I swear my people (blacks folks) are just LAZY! The receptionist Tiffany is beyond slow. If I didn't stand up there over her shoulder she would of never did her damn job of verifying my insurance. It's so sad how unprofessional this place is read more

I began receiving services at this location in February of this year. Initially, I was pleased, until the day I was 10 minutes late!! I called and called the front desk staff to inform them that I would be late due to traffic and the phone continued to go to their voice mail system. When I arrived at 11:40 (my appointment was at 11:30) I was informed that I would not be seen because my specialist was going to lunch and that I could reschedule. I informed the staff that I attempted to reach my specialist several times, and although staff is sitting at the front desk, no one is answering the phone. Also, is there not a grace period for patients who are running 5-10 minutes late; or do we always have to be on time or not be seen?! I found this to be unprofessional and totally a disregard for the patient and unforeseen circumstances, that staff don't know about because they don't answer the phone! It's a total shame because it took me a while to get use to my specialist and she seemed caring and professional. I get it. Your time is valuable and you have other patients. I get it, if I was more than 20 plus minutes late and you had another patient and not just going to lunch!! Now I have to find a new professional with staff that answers the phone and delivers messages and a therapist who does not leave you hanging because you're 10 minutes late!! read more

The office on memorial drive. THE ABSOLUTE WORST!!!! I have been waiting here for almost 2 hrs and my appointment was only to receive results. They have absolutely no accountability what so ever for their lack of professionalism. This is absolutely disgusting. Never again, I would rather travel a distance to be treated by people who actually give a crap then to be subjected to this. read more

I tried calling 4 times and each time the phone rang and rang until it didn't no answer. I was calling to get an appointment as a new patient. The last time I callled I asked the receptionist if I should stop by the clinic to make an appointment she told me she didn't know. When you ask how can you help me you can start by knowing things I ask as it pertains to your work environment and job as a guiding force, needless to say I will search elsewhere for a dentist read more

My wife and our baby have both received treatment here and, with the exception of one nurse who seemed to have a hard time taking a blood sample from a child, we've never had a bad experience. This place is providing an important community service. The medical personnel we've encountered here have been as good as we've found anywhere else. Front-desk and administrative staff are consistently MORE professional than we've found virtually anywhere else. Also, dental and OB/GYN care is available on site. I'd be hesitant to come here for walk-in treatment due to the volume of patients at times, but that's the case at most doctor's offices. For scheduled services we've been very pleased so far. read more

Forty five minutes to get my blood pressure taken. Forty five minutes longer to see a doctor for five minutes who misdiagnosed my issue. Twenty minutes to have blood taken by a phlebotomist who was walking around on her phone chatting and also gave me a bruise that's here ten days later. Never received my pin info to retrieve my blood test results. Just a bad experience all the way around. Stay clear read more

I wish I could give them 0 stars. This is by far the worst medical center I've used. I am a pregnant patient and I can NEVER get in contact with my doctor nor anyone on her team. You send a message through the portal nobody responds until weeks later, you call they send you straight to voicemail. Last week I had an appointment with my OB Dr. Jamil Harp, I get there and they say she's on leave. I thought it was very unprofessional she didn't tell her patients that she would be out, so as of now I am in the works of switching to another Doctors office. read more

Dr. Simmons is the worst primary doctor that I have ever had. Either she took all walk in patients first or she was late to work. I came to see her three times. First two time I had to wait 45 minutes. Third time, last, I waited more than 70 minutes. Before I came, I messaged her on the patient portal and she didn't reply but made an appointment for me after a week waiting from the day I messaged her. Worst doctor! I regretted to recommend her to my friend. She had the same experience. read more

This place does not know how deal with anyone other than a child well. I called in For a psychiatric appointment,and was told that we had to have two appointments for my partner and for myself. They didn't say that only one person could see the doctor (we have to see a GP before we could see the kind of doctor I was calling about). I told them that we have never see doctors apart from each other for over 10yrs. We are there for a psch evaluation not a health evaluation . They couldn't handle any kind of change or need for change. We would say if you are healthy go there. If you are sick and you might need help go somewhere that will treat you like you are human, not a little baby or a cookie cutter kind of person read more

Today this Friday February 16 2018 I had a horrible experience at Oakhurst medical center on memorial dr. My 9 month baby usually sees Dr. Beatrice who is really great. This time she didn't have any available appointments up unti March. Because of that I just went to see Dr. Jones since my daughter would turn 1 in April. Dr. Jones opened the door, and without washing her hands and with no gloves on she put her finger in my daughter's mouth to check for teeth. This was so nasty so disgusting. I would not expect that behavior from a medical personnel at least. If I ever see her again coming close to any of my children, I'm gonna have a read more

Been trying for a week to get an appointment for my daughter to see an obgyn nobody would call back it's been a week I thought you guys served the community how is that possible when you can't get in touch with anyone read more

SCAM ? I feel as though I wasn't treated right the check ups are not really hands on as a check up should be . No one answers the phone . The patient portal allows no online appointments . Good location With people who dont know how to take care of people the right way . This is time wasted people have stuff to do N Rely on you people too do your job properly with consistency N urgency. Please do better . read more

I was a little worried about this place when I booked an appointment this morning. The service reps where a little jaded, but I know these are trying times in the kingdom. But I did receive my tele- text information and the did call on time. I had app connection issues but the Nurses aide really walked me through everything. My intake was fun( actually). Then after 30ms we got disconnected, omg, they called me back and eureka! We have a go. Make sure you have go-to Meeting on your devices thAt you use for connection. The practioner was really nice and I never have anything to say about sitting in a waiting room or something like that. Oak Hurst Ms. Jones. Pherriscia, and Ms. Menier thank you from the bottom of my heart. read more

It's been 2 weeks since I have been trying to make an appointment for my pregnancy check ups. The fact that there's no way to physically call your exact location is crazy. read more

I have been calling this place for the last month about a prescription refill that never went through. I call daily and somebody always says it going to be fixed and its not. This is not a controlled substance or narcotic and is actually one of the oldest and best researched drugs in its class so I can't imagine that there is a medical imperative preventing me from getting my prescription refilled. This is just ridiculous. You wait online for 30 minutes only to be sent to a "Suretell Voicemail box." I'm over it and am looking for a new provider... read more

I've been going here since I was a kid so you would think that they will show me a little bit more respect but I took a blood test to see if I'm pregnant last week and they still haven't called me back for my information and I spent like over $200 just so I can get my blood test read more

My appointment was at 10:20AM this morning and I walked out at 12:25PM. A basic ten minute checkup should never take that long. This was my first time here and I will not be returning. read more

After waiting over an hour past my appointment time I was seen by a physician assistant who didn't know why I was there (I reminded the counter staff upon arrival). Then I told another assistant why I was there, and finally I reminded a doctor why I was there. I came in to have a panel of four blood tests done. The physician informed me that one of them would be done by skin test not blood work, that's ok. When I got to the phlebotomist a hour and 40 minutes past my appointment time I had to again reiterate what I needed done. After having blood drawn for the first 3 tests I was informed that they don't do the fourth test which the doctor just put in an order for by that particular method, and it could not be completed by blood test because that's not how the order was put in. I would have to go to the health department instead. Where is that? Is this a referral? No just go anywhere else, any health department or other practice. The appointment was made with the expectation reinforced by the receptionists, physician, physicians assistants, and phlebotomists verbal affirmation that they would do all four tests required, and then only after they completed blood draw did they tell me that test four was just not done there. After this I wandered the hallways for 10 minutes attempting to free myself from this labyrinth of disappointment. No staff bothered to direct me out. Most of the staff was very pleasant, but that didn't really help me in accomplishing any objectives. [Update] Two weeks later now, they have called me and informed me they did not draw enough blood for the tests, and I would have to come back in to have more taken! This has wasted an entire day to find out because the office will put you on hold for 30 minutes and then hang up on you, each time you call back the cycle restarts, until the office closes, and still no resolution. Also the computer that calls to inform patients that results are in will not stop calling every morning at 9:00, even though I have been in to the office since. read more

You would think I would learn and find another place to be treated. This is the 3rd time I have called to try to get refill on my blood pressure meds. I have even talked to administrator was assure this would be taken care of , 3 days later and 4 pills left no such luck. I am not sure why, I have tried portal and no results, called and left messages no results and the voice mail for prescription refills is full (for 2 days). Maria Barnes is a great NP but I am not sure what is happening to the communication there, it seems as if there are none. This is not the first time this has happened the last time on a visit I just had her write hard copy RX because it seems the pharmacy never receives it and I do not have a problem with the pharmacy and my specialist so I am not sure what is going on. I have for the third time just called and left message for administration, we will see what happens. Oh yeah, I sure this is not helping my blood pressure. read more

I waited 2 hours past my actual appointment just to be seen. I told 3 different people which pharmacy I used. I drive 15 min to my pharmacy only to be told that the prescription had not been called in. I called them and was on hold for 30 minutes. After 15 minutes, I decided to drive back and as soon as I pulled in my message went through to a mailbox that was full. I went to reception and they gave me a huge attitude when I simply asked where I needed to go to pick up my medicine. I waited about 10 minutes to have my prescriptions essentially tossed at me with a 'take it wherever you want'. Miserable experience for someone who is already tired grumpy and sick. These people are clowns. read more

The only issue I have with this establishment is their scheduling department. I don't understand why they don't just have numbers for each department specifically instead of sending messages to the department. Because of that there was a mix up in communication regarding my appointment and I took off of work for nothing. I didn't get to see the Dr but I did reschedule my appointment with the receptionist who was very nice. read more

This review is for the stone mountain office on memorial drive.....The front desk lady that picks up phone at the dental department is extremely rude, she talks over u and never allows u to have a say plus i waited for 3hours just to get my teeth checked,however the doctor is extremely nice and jovial, staffs like the front desk lady will never allow this facility to get a good rating, she is not meant to be at the front desk, front desk customer service are the face of the company. read more

I'm writing this review for Oakhurst's Peachtree Road location, where I had an awful experience from start to finish. I saw Dr. Ronen Shacham for my anxiety disorder in March and April of 2016. During my first visit, the receptionist failed to return my driver's license and insurance card after making copies of them. I only realized this as I was leaving, and the receptionist who had taken over had no idea where they were and did not try to look for them. She said that the previous receptionist didn't say anything about them, but must have locked them in a filing cabinet, to which she did not have the key. She said I would have to come back the next day to get them. I was visiting to seek treatment primarily for the crippling anxiety I experienced while driving, and was being told I would need to drive without a license for twenty-four hours. After sitting in the parking lot for a few minutes trying to figure out what I wanted to do, it occurred to me to ask if they had checked the copy machine. They had not; the cards had been left there and the receptionist simply couldn't be troubled to get out of her seat to check. Dr. Shacham was just as unhelpful as his receptionist. I saw him for three visits, which consisted of him reading to me from print-outs about what anxiety disorder is. This was in spite of the fact that I explained my mental health history to him - I have had anxiety disorder since I was a small child. I'm well aware of what it is and how it functions. I did not need Psych 101 worksheets; I needed a therapist. He did not address any of my problems personally, assist with developing coping mechanisms, or really do anything helpful at all. After the third visit, I declined to schedule another session, but the fun was far from over. Oakhurst's billing department incorrectly coded my three visits when they billed my insurance company. Normally, an outpatient visit to a therapist is covered by my insurance, but an inpatient visit would be applied to my deductible. Oakhurst coded these visits as though they were inpatient stays at a mental health center. This resulted in a year-long battle with my insurance to get these visits paid for. I have long since lost count of how many hours I wasted playing phone tag between my insurance and Oakhurst. I would say twenty phone calls is a conservative estimate. After filing an appeal, the claims were resubmitted correctly, and paid by my insurance. But even after this, I continued to receive a bill for one of the sessions. I have only today managed to resolve this issue - it turned out Oakhurst had also incorrectly entered the payment in their system, applying double the amount to one of the visits while leaving the other unpaid. I came to Oakhurst hoping to decrease my overall anxiety level, but the complete opposite occurred due to their lack of professionalism and care. I would advise you to avoid Oakhurst Medical Center if at all possible. read more

With my new insurance, I picked this location because their website shows that they do just about everything there and they are very convenient to my house. Sadly, nobody ever answers the phone and they don't return messages. After my third attempt (over several weeks) to set an appointment for a basic physical where I was on hold with the booking line for over 30 minutes with no answer, I have changed my PCP to a much less conveniently located provider who does actually answer the phone. Based on the other reviews I see here, I am probably glad that I was not able to make an appointment. read more

Oakhurst is good if you must need a DR. You must do an APT in the AM if not pack a lunch and a diner your going to be there

This is for the location at 5582 stone mountain ga, (they have a few locations) there service is horrible.. you can have an appointment and still waiting three to four hours to be seen. Dr is nice but MEDICAL STAFF is rude and passive... I had no choice to stick with this office but if your pregnant and under 25 weeks please find another center.. very stressful during my pregnancy..... Oh and scheduling is horrific. I heard complaints left and right during my visits....also there's no license on walls.....do think about that before going read more

I have attended Oakhurst Medical, Stone Mountain location for about 8 years. I must say this is the worst facility I have ever attended. My very first appt. I waited about two and a half hours past my appointment time. I have waited an hour or longer on the phone trying to get through. I have had to be reschedule (3) times each for the doctor & therapist due to them being out of the office. I have had a phlebotomist blow my vain, which would not have happened, had she listened, and use a butterfly needle as I requested. Lastly I wish to mention that I had an episode back in March 2018 whereas I fainted and my blood pressure went up extremely high, like stroke level and after contacting the office & leaving a message with the doctor's assistant I did not get a response until 8 Days Later. WOW!!! But the buck doesn't stop there. I have had issues with the director of operations and the office manager. Both have dropped the ball as well, by not following through, as well as not returning my calls. If you are able to go anywhere else, you may want to do so. Signed Miss frustrated and Fed Up. read more

have been on the phone for two days trying to talk to alive body. they say leave a message and they will get back to you, but they don't. i have been calling every extention and office in that cente and no answer from anyone! i needed to change my perscription because the one perscribed to me did not work. i have been on hold for at least a half hour each time. i ask, how can this medical center be in business when they cannot even answer the phones or even call you back. please let oakhurst medical be your last resort for medical care. read more

I had an appointment today 11/1/2014 at the Stone Mountain location for my two children and was told that they will do me as a walk-in. I get to the appointment 30 minutes before as I was told. I get to my appointment they have the wrong child name and was told that I could not be seen because they already took all of their walk ins for the day. When I made my appointments on 10/20/14 I was not told that they only see 2 people from the same household at a time, but was given 2 appointment times. Nothing on the website or in any literature states that. I chose Oakhurst because they have Saturday clinics and late appointments. I work non traditional hours and days and hate that I have been inconvenienced . Your staff needs to more training and better communication skills to let NEW patients know the policies of your clinic. Your staff had the "oh well" and a "whatever" type of attitude for the misinformation that was given to me at the time I made the appointments. I am very disappointed in the lack of compassion and customer service your staff showed. read more