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    MedCura Health

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    3 months ago

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    Kaiser Permanente Crescent Medical Center

    Kaiser Permanente Crescent Medical Center

    2.6(13 reviews)
    3.2 mi

    Excellent place and top of the line providers. I have my PCP and neurologist at this location. They…read moreare great physicians !

    I'm actually sad to write this as I love my Doctors, the pharmacy, etc. This is targeted at the…read moreappointment settings/cancellations, etc. My attempt at cancelling/rescheduling was an Epic Fail. Contacted the appointment # 404-365-0966 as I'm feeling pretty miserable today with flu/covid type of symptoms. My appt was with my Dermatologist and set for 2 pm. I called at 8 am. I explained that I would rather not come to the appt due to getting others sick & could I reschedule. She explained I would be charged the cancellation fee of $25 for the late notice. I asked her if they prefer that I spread germs to innocent bystanders? Even if I were to wear a mask and disinfect my hands, we all know these viruses, Covid, Flu, etc. can easily spread like wildfire. A bit concerning... I think of the people (senior citizens, children, people that are already terminally ill, etc. being there) and me bringing in germs. Yes, I know it's common we pass germs in hospitals, etc. but if we could take into consideration of others, maybe we wouldn't spread it so quickly & effect others, just saying. She never answered the question by the way. Basically they want that $75 copay & do not care that I'm spreading germs or that I feel miserable right now. They're going to make money either way, whether it's my measly $25 cancellation fee or the $75 copay. Very disappointing KP and I didn't realize you were so greedy. Your marketing dept likes to elude that you actually care... Actions speak louder than words right? I care so I'll pay your little $25 cancellation fee to help others out. Shame on you & your unsympathetic policies.

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    Kaiser Permanente Crescent Medical Center - Taking care of a few appointments today.

    Taking care of a few appointments today.

    Kaiser Permanente Crescent Medical Center - Waiting area.

    Waiting area.

    Kaiser Permanente Crescent Medical Center

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    Sunrise Urgent Care Center

    Sunrise Urgent Care Center

    1.9(11 reviews)
    3.4 mi

    My father was bitten by a spider, in the face and was swelling. His caregiver took him to Sunrise,…read morethe the first time at 4:30. One they arrived, they sat there for over 2 hours. Once they see the doc, it was 6:30 PM and the doc says he has Cellulitis, needs to have an IV treatment at a hospital and sends him away. They are open until 7. So, they go to the hospital, I arrive ther and the caregiver is relieved and we wait for another 3 hours...the doc writes a prescription for my dad. I ask what about the IV...why he was sent to the hospital? She said he did not have a fever and there was no need for anything other than the prescription, unless he develops a fever. I regaled the story given to us, and the ER doc said that was their standard MO. So....one bill, that has not yet arrived is for the urgent care facility, and another bill is for the emergency room visit...which was not really required....if the urgent care doc would have just taken the 15 minutes to look at my dad and write the prescription. You ought to be ashamed of the way you treat people. Fail.

    My first and last experience with Sunrise Urgent Care. I…read morearrived at the Sunrise Urgent Care on Hugh Howell at ​6:16 PM. I researched their hours and ​found that they closed at 7:00 PM. Just before getting out of my vehicle all​ of the window lights went out and I went to the door and it was locked. I knocked on the door and an employee came to the door and stated "we are closed,​" ​and I said "your sign says you close at 7:00 PM and it also states that online. She informed me that they take our last patient at 6:15. As I stood there talking to her with a ​barely controllable wheezing cough in the cold and rain, she continued to keep me at bay outside. She asked me what's going on, I told her I thought I had a cold, but I haven't been able to shake it, I have a nagging, cough and I am often​ short of breath. As I stood outside in the cold and rain while she continued stood in the doorway, she stated that another urgent care facility was about a mile or two up the road and it closes at 8. She went inside and closed the door, leaving me outside and came back with an address. The other location turned out to be almost seven miles down the road. I live in Smoke Rise and the Urgent Care office she sent me to was almost 10 miles from my home with an hour wait. After being diagnosed with bronchitis, I then went to my Kroger pharmacy on Rockbridge Rd. and waited for my prescription. I did not get home until close to 9PM. I found the employee at Sunrise to be rude, not helpful and inconsiderate given that I was ill and seeking assistance. I will not refer or recommend them to anyone who is in need of medical attention.

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    Sunrise Urgent Care Center - X-Ray

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    Sunrise Urgent Care Center - Reception

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    Reception

    MedCura Health - medcenters - Updated July 2026

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