Back in July we became stranded in our RV with a broken drivetrain, just off the I95. By chance,…read morewe were near J&J Towing Services and Chris and Alex happened to drive by and stopped to check on us. They quickly brought a wrecker and towed us to their shop. We needed a one-way rental car for a 10 hour drive home to Buffalo. The only car available was an hour behind us. I found an Uber to get me to the rental location, but before that, the guys at J&J said they would get us there if we had a problem finding an Uber. Above and beyond normal service! From there, they repaired the driveshaft at a very fair price and found serious tire damage and replaced that as well. We are having the RV transported today, a full month later and J&J stored it at no charge. Everyone at J&J has been great, skilled, very fair and friendly. We highly recommend them!!

My name is Meredith and my wife and I received exceptional towing services from J&J Towing Services…read morefrom Enfield, North Carolina back to Washington, DC, after our Toyota Camry started having issues accelerating halfway on our road trip to South Carolina. Julius Daniels, Chris Daniels and Justin Harvey (aka Toot) greeted us with warm friendly smiles, professionalism, expertise and extremely prompt amazing service! Even though we were experiencing an extremely stressful situation and had to abort our road trip, they ensured that our car was brought back safe and sound! Their dedication to excellent customer service is second to none and reflects great credit upon themselves and the J&J Towing Services brand! They are the epitome of excellence and true professionalism! Our overall rating undoubtedly is 5 stars without hesitating. They deserve the biggest honorable mention/recognition imaginable. We highly recommend J&J Towing Services and make sure you contact them ASAP if you need any Road Services. They bring top notch value to every customer and community they are called on to serve with kindness, compassion and at a very reasonable rate. For the record, just know they are a 24 hour Road Service (the best in Enfield, NC) as well!

Honestly, tonight almost ended in death thanks to these guys. We were connected to them through our…read moreinsurance. We paid through the insurance site. Then we waited. And waited. We kept getting updates saying they would be there in 5 minutes, then 3 minutes, then 4 minutes, then 5 minutes again. Our car was dead in below freezing weather. I'm convinced now that this company is a scam. After an hour and a half, still nobody had showed up. We finally got through to our insurance who got us a different company, this one was another 90 minutes out. We lost feeling in our fingers and toes. With the last of our phone battery, we had a friend pick us up and take us home. Who knows if we'll ever see that car again. Don't bother calling these people. "Open 24 hours" is bs. The phone rings and rings until you hear a beep, then it drops your call. Every single time. You guys are crooks. Genuinely, who raised you? In this kind of weather with kids in the car, who knows what could have happened. Shame on you.

Don't let the 5 Employees Reviews Fool you! The driver stated he was on location and me and my…read morevehicle were gone, I set up the tow through my Road Side Assistant and I'm sure-they are trying to bill them for the call, I never Left the truck for a second and never seen a Tow Truck even pass, when Dispatch was contacted their reply was To Bad he should have been there, try some other place, So I Suggest you do the Same Before Calling This guy

I know who to call if I'm ever in need of a tow job in Wilson, NC. Fast, reliable, and dependable…read more There's an old saying, you get what you pay for and with this company it holds true! You can depend on them to give you quality service for any job you need.

Only use this firm if you are desperate and nobody else is available. At the scene of the accident…read moreI requested the car be towed to our body shop of choice. Instead they took it to their shop, claimed the car had not been "released" for 10 days, charged ridiculous "storage" for a grimy poorly maintained gravel lot, and were nothing but a pain in the neck at every juncture. A disreputable firm in a "take advantage of the situation" business already. Stay away if at all possible.

I took my truck in and they gave me the unbeatable prices for my tires. The service is so fast I…read moredidnt know I stopped there. Then the staff was very knowledgeable and and. Great Place to do business.

that is the biggest bunch of BS I've ever heard. You are thieves!! You are crooks! You lie. you…read morefixed absolutely nothing, you did absolutely nothing correct. There was nothing wrong with that original tire. There was nothing wrong with the original stem. If you could see past your nose, you would've seen what the problem really was. and all of a sudden, now you're willing to discuss this when no one would even get on the phone to talk about the next step after you stole from us twice!

My parents were stuck 50 miles from home after their car wouldn't start. After calling both AAA and…read moreState Farm they waited 2.5 hours for a tow truck that would tow both them and their car home. My dad got fed up with waiting and getting the run around so he did a general search for tow companies near by and came across Hines. Not only did they answer quickly, they had driver Gerald to my parents location in 8 minutes from the call. Gerald was polite and got my parents home safely. He even dropped the car off at a auto shop in their town so they wouldn't have to try to get it to the shop the next day. I would recommend Hines Towing in a minute!

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

What's this an angel? No, it's Boomer. Driving home from…read moreMaryland and my car decided to stop working half way there in the middle of nowhere. It was raining, getting dark and every shop was closing. Searching for any help I could get I found Boomer on google and said he was able to help. He got to us faster than AAA could get us a tow truck. Boomer came right away and was very knowledgeable and kind. He worked tirelessly in the rain late at night changing the alternator on my car and had us back and running in no time so we didn't have to spend the night. Thank you Boomer you are a life saver!

Had a blow out while passing through rocky mount. They didn't have my tire size but called around…read morethe area to find someone who had them in stock. Turned what could have been a 10 hour delay into a couple hours. If I lived there this would be my place. ... also let my dog wait in the waiting room.

Usually great, however upon changing the oil in my wife's vehicle to save money, I realized their…read moretechnician never reinstalled the oil drain plug skid plate and bolts which ended up costing me about $50 at Toyota. Pretty cool that technicians get to pick and choose what gets reinstalled on a customer vehicle. They are good with tires, but I won't use them for other services again. Had I not done my own oil change I never would have known unless damage occurred. These things don't fall off on their own.