Came in to browse. Left with two pairs of Oakleys. Nikki who helped me made the experience easy with her fun personality. She was very knowledgeable with how warranty works and how to get the most out of it. read more

Oakley Vault - Eyewear & Opticians Near Me - Las Vegas, Nevada

I've worn Oakley gear for 20+ years. Today's visit to the outlets / Vault was terrible. I had amassed a good amount of clothing and was shopping a new pair of sunglasses when I overheard a red haired female employee discussing how proud she was of her satanic Christmas tree. Look, do what you want at home and leave that crap at home. I left my cart of clothes and didn't purchase anything. Such a bummer because the Oakley Vault is always something I look forward to when I visit Vegas. Consider training your employees that customers may be offended by your crazy religious / political views. Leave that stuff at home. I won't be back. read more

This review, like so many of my other reviews is for the customer service received. This review is about Lateefah. I purchased a replacement lens but was given the wrong one so I needed to do an exchange. Lateefah remembered me from yesterday and helped me right away. She double checked the new replacement ones to make sure they were the right ones and was apologetic for the mistake made. She provided the best service yesterday during the sale as well as for today during the exchange. She is a great manager for this store. read more

I love Oakley. I wear Oakley. I just don't like this store. I don't like the sales people working there. It's not just one or two particular people - each time I've been there, the arrogance of the people I've encountered makes me wish I was back in law enforcement carrying a PR-24. Figure out what that is and what I would do ... Anyway, my last visit was just the same. Made me wonder if management there hires using the criteria that their associates have to have the same attitudes so that people feel like Oakley is the best thing since sliced bread. If that's the case, it doesn't have that affect on me. Makes me rather just go to their competition read more

Purpose for visiting this store was to purchase a pair of sunglasses for my wife. She is a fan of Oakley sunglasses. After browsing for a very long time, she ended up with nothing. I, on the otherhand, snagged a couple of good deals for myself. Found a pair of shorts and a shirt both from the clearance section at awesome prices! Chances of returning to this Oakley Vault location at the Las Vegas North Premium Outlets are very high. Shop is clean and well organized. Most of the staff was polite and helpful as well. read more

Oakley Vault - Eyewear & Opticians Near Me - Las Vegas, Nevada

See all

I should preface by saying that I do not own a pair of these shades but I have bought them (special occasions) for my husband- it's his favorite. Since we were nearly done with Christmas shopping, we were able to get a little something for ourselves (an early Christmas gift). The shades on sale- the prices are pretty good considering how expensive these shades are- (some are final sale- which you cannot return) are in locked tall glass cases (you will need assistance) located on the right side, near the walls filled with clothing (women's clothing- on the left side is men's BTW). The cash registers are at the very back- two cash registers. The soft lens case (doubles as lens cleaner) is also included with your purchase of shades BTW. If the shades are scratched, the cashier will replace the scratched ones with new ones- nice. The setup is fine but when there are lots of people, it can get crowded (it's popular). The aisles are pretty narrow since the middle row is primarily more racks and tables of clothing- lots of clothing, really, since the first thing I think of when I see the brand, is the shades. There is a small section of shades on the left side- my husband only went to this section a few times, mostly goes to the sale cases. Go for the sales on the shades. read more

While most people are in this store looking for great deals on sunglasses, I always head straight to the back of the store hoping to find another great deal on another pair of snowboarding goggles. Yup... You can never have enough snowboarding goggles. The best deal I got from this store was walking over with a new pair of goggles for less than $70. It was literally cheaper to buy a new pair than buying new replacement lens. read more

There are many deals to be found at this store, especially if you're looking for apparel since there are always items on sale or on clearance and they have a pretty large selection of Oakley branded t-shirts, polos, hoodies, jackets, board shorts, shorts and backpacks. These are also the items you'll usually find on the clearance or sales racks. Haven't noticed as many deals on accessories and sunglasses. Customer service is good here since they have many associates for such a small store, however, there is only 1 fitting room so expect a wait if you're planning on trying something on. read more

I'm not one of those sunglasses junkies and as a matter of fact I've been wearing the same Costa Del Mar Polarized lenses since 2003, but when the recent blistering Phoenix heat finally ruined what was a long and happy relationship I found myself looking for something new and The Vault definitely filled a need with great sale items, friendly customer service, and a nearly overwhelming selection. Having not owned a pair of Oakleys since high school...1998 for those keeping score (yes, I'm old)...I'm impressed by how the quality of the product has changed over the years while prices remain similar and the styles continue to evolve. read more

Walked in and got treated like no English low intelligent criminal. I was there on black Friday shopping. I walked in trying to find an upgrade from my gunar screen protection glasses. I asked at least three people non of them can help answer my simple question of which one had more blue light protecting lens. I did only a little homework, but I know at least what I want: prizm, persimmon, split shot lens. NOONE there knows what I am talking about, nor can any help me explain what or why lens are different in term of protection or price. Instead they thought I was trying to STEAL. 8 to 10 employees STARE at me on busiest day of year. I should be alarmed. I picked a glasses, an employee told me "these are extra large we have regular size on other shelves". I DONT GIVE A DAMN about the size if they cannot even help how me to choose from their $200 lens. I just spent $250 at CK and my mom is shopping at St. John's (she bought a $800 dress) next door. I walked out after 10 minutes of looking aimless and helplessly and said, "I will check back". I got no reply, no thank you, no acknowledgement from the guy I looked right in the eyes. He thinks I wont come back and spent money here anyways. Well... he is right about I wont spend a dime on Oakley store or online ever now. The employees at this Oakley Vault are very unprofessional, had no knowledge of their own glasses, and worst yet, they will judge you when you walk in. read more

The staff at this location are incredible. Seriously. My husband had two of them running back and forth for over an hour, looking for different things to build custom glasses. Two ladies, one being an Assistant Manager, finally put it all together for him and made him happy. Thank you. Thank you very much. That was exhausting for me; I don't know how you do it. read more

Almost three years later and it's still gets a 5 star rating from me. My favorite pair of sunglasses broke. I used them frequently for any outdoor activity, cycling, boot camps, hiking, kayaking, etc. I had them for a couple years so I did feel like I got my money's worth and wanted to see what other options they had. Initially, Miguel helped with a couple in the case but the current version of the breast cancer edition wasn't exactly what I was looking for. As I was leaving, I walked by the register and wanted to know if they could check the system to see if by chance they were still under warranty. There was no way to do that but when I showed her a picture of my sunglasses she said they actually had them in the back! Casey, who I believe was the manager authorized the exchange and I'm a happy customer! Also a lot of the sports glasses at the outlet are the ones currently in their regular stores just at a discounted price. read more

Very helpful and knowledgeable staff. Funny how Sunglass Hut is about 3 stores down from this place selling sunglasses for much more! This location definitely has more selection than the San Diego outlet near the border. read more

Got an awesome pair of sunglasses here, I only wear this branch and they even have lifetime refills at any Oakley stores world wide for the cleaner read more

Oakley Vault - Merica! - Eyewear & Opticians Near Me - Las Vegas, Nevada

Oakley is overpriced, but you get what you pay for, and you're paying for style. As far as this store goes, most of the workers are knowledgeable and helpful, have even gone as far as checking availability of items at the other 2 stores in Vegas (and even offer to get something mailed in out of state). Everybody is friendly and usually greets me within a minute or 2 of entering store... impressive. Met one arrogant guy who told me he was helping out and usually manages another store, and the female manager at this store is not very personable, but so far everyone else has been great. Oakley stuff rarely goes on sale, but occasionally this place gets some decent deals. read more

Been coming to this location since moving to Las Vegas in 2003, absolutely love the close out rack. Best deals on great glasses at super good prices. Highly recommend this location for all of your Oakley needs. read more

We've waited in line for 30mins in this store as of today black Friday sale. Unfortunately, there were only 2 cashiers in the store. During our visit, there was one customer buying one item and the 2nd cashier was serving a group(2-4). I was so upset coz I was the only one in line and when it was my turned I told the lady that it's very unreasonable to wait for 30mins and I was the only one in line considering it's a black Friday sale. I've asked the manager if I can have a 10%discount for the inconvenience it caused me that my kids almost cried and waited for too long that the guy ahead of me bought one item.. poor customer service! Not again!!! read more

The hubs needed some new Oakleys and loves buying them at the outlets so we schlepped over here in 103 degree heat to get some. B.J. helped us and he was super cool and accommodating. We found what we wanted and headed to the register. Snotty Girl was working and rang me up. When I walked away I looked at the receipt and saw that the glasses were $10 more than they should have been so I asked BJ and he said that was a mistake and asked Snotty Girl to fix it. Well, Snotty was not to happy about that. She did something on the register then handed me another receipt. I walked out trying to keep a smile on since she was probably hot working in there. I got home yesterday and looked at the receipt and she didn't refund me $10, she charged me another $10. Now we are up to $20. And, hey, I accept responsibility for the fact that I should have LOOKED at the receipts before I left the store. I called the store and BJ remembered me, got me a manager and she straightened out the problem. 5 stars for BJ and the manager. One star for Snotty Girl. 3 stars. read more

This is the worst store. The employees are all super rude and to busy standing around to actually help you. When asking a question they all have a different answer. I'm all for current good music but this store has it playing so loud you can barley think. I'm not at a club just trying to buy some glasses. Then on top of everything we bought a pair of swim trunks got them home and they did not even take off the security tag. Really lady you had one job!!! read more

I had an issue with my glasses I got from this store a little over a year ago, and didn't have the receipt. The cashier wasn't much help but when he sent over the manager that guy had great customer service and you don't see that anymore. My glasses were starting to delaminate on the lens and the O fell off the arm. Walked out with replacement glasses... love this store and will go out of my way to shop here. Visited 10am 7/15/17 read more

This is a great place to find a deal on clothes marked down from the last couple of seasons. The t-shirts are crappy. $10 a piece.

I am a huge Oakley fan.The store had most of what you would want, and the store has a nice look about it, the prices are about the same as the internet prices, it is nice to see it before you buy it. I wish the store was bigger. Some of the staff had a little uppity attitude, but I equate it to age and maturity level as it is a ll young people that work there, you wont see any one over 30 on the sales floor, that is too bad, like older people don't wear Oakley too? Over all it is a cool store, and I would go back. read more

Learn how to treat locals! I was online looking for a pair of gloves and happened upon some Oakley SI Lightweight. Turns out since I was meeting my wife at the Outlet I thought I would give them a shot. The store was empty and the staff was talking. That was fine I began looking. After a few minutes of searching for a particular size and color I asked for help. The lady that helped me s22annab (her cashier id) did not seem too interested in doing so but did nonetheless. I made my purchase decision but their payment processor was forcing me to enter a pin on my check card instead of allowing me to use Visa. She found this "entertaining" and I found it unsettling. At this point her "annoyance" was written all over her face and in her tone. In a store inundated by tourists to our fair city this employee failed to deliver. Will keep my business online rather than inconvenience staff with future brick and mortar purchases. read more

Finding sunglasses for my father was difficult, but a female employee (wearing a black cap) helped us find a pair. She helped by giving us various pairs to try on. However, when she went to the back, to get us a new pair, a different female employee moved us to the side because she needed to help the next customer. This was disrespectful, for no one moved for us when we waited in line. Therefore, we left without purchasing both sunglasses. I hope the store is not a commission based employer because the female employee (black cap) was very helpful. Thank you. 07/03/17 3:00 PM- 4:45PM. read more