I recently visited Boot Barn and was having a hard time finding items that fit and looked right for me. After searching around for quite a while, I was honestly ready to leave empty-handed. That's when Patty the baddy stepped in and completely turned my experience around. She went above and beyond to help me find exactly what I was looking for. She was incredibly patient, friendly, and genuinely cared about making sure I left happy. It's rare to come across someone who provides that level of customer service. Patty the baddy made the whole shopping experience enjoyable and stress-free. Because of her help, I found exactly what I needed. Thank you, Patty, for being so helpful and kind. I'll definitely be back! Ps... please make a big and tall section. It won't even take up much room read more

I went into Boot Barn knowing I wanted a pinch front crown hat, came out with exactly what I wanted. The lad who assisted me is named Aiden, a reyt chap aswell. Helped me choose the colour, size, shape and let me try it on all throughout him shaping it for me. A top bloke who is a master at his craft, would suggest looking out for him if you want to nip in... especially for a hat.... It was a rodeo king brand hat in 7x fur felt and in ash. Love this hat and only had it about an hour and a half. Don't know how people can dislike this joint, it's immense. Online, a Stetson in 6X felt is 380 dollars, mine was 330, with complimentary shaping. Right, if you're thinking of it, go for it, won't regret it. Cheers boot barn for helping an English lad, damn well won't forget it read more

Boot Barn - This is my hat. Thank you Aiden, won't forget you brother. - Shoe Stores Near Me - Las Vegas, Nevada

Walking in I was flabbergasted at the size of this store. So many options I was overwhelmed looking for my first pair of boots as I was in town for the PBR. Evan helped me out with a few options and he was amazing! He gave me 5 really good pairs to choose from, he asked the right questions to help narrow down my desired boot style. He really went above and beyond in helping me as I was completely lost. I can't wait to go back and buy more pairs! I will absolutely be asking for his help again, super friendly and great support staff all around the store. read more

Boot Barn - Shyanne Women's Toba Western Boots - Snip Toe - Shoe Stores Near Me - Las Vegas, Nevada

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The team here was super helpful tried to help me locate a pair of boots that I have been wanting and gave me recommendations on where I could go have a look to see if they even have them. They were very attentive when I needed to try on some clothes and get different sizes and boot barn still has pretty good deals on a lot of of their clothing. I ended up buying a pair of Cody James pants and a Wrangler long sleeve shirt, all in all, I totally recommend this store. It's very clean. read more

My boyfriend got me some boots from Boot Barn last Christmas and I immediately fell in love with them. I've never owned a pair before but I guess he was listening to me talk about cowboy boots all summer and decided to buy some for me, he also bought me a cute belt from the brand Ariat and a hat too. The boots are so beautiful, I broke them in for a few weeks by using the tips on the website and I'm glad I did, because now they're so comfortable, I want to wear them everywhere lol! I need to go into the store and buy some cute outfits to match my boots. I've never been inside the store but they have a great section online, a lot of different brands and great prices too! read more

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Girls go see Betty ! She taught me all the tips and tricks to help get my boots on and off. She was so sweet and helpful when it came to my boot needs ! She explained the difference between the choices I had in front of me and continued to check in on me. read more

Love the smell as you walk in. Boot Barn Work, the smell is stronger. I know so weird. Anyways, the staff is so great and I love how they're all around helping as much giving advice. So much selection for every size from kids, women and men. All organized and clean. Price ranges depending on what you're looking for. I can say it's pricey, but for what this place is offering and for any boots this is normal. read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

Duplicate review, 2 of 2. Quality/Quantity - Shopping for a new pair of boots. I am really picky and still haven't found that perfect pair... Well, I did find it on one of our trips, in Texas, but was just too lazy to carry it back. This might have been a mistake on my part. Atmosphere - HUGE locations, yes locations. They have both the "Work Boot Barn" and the regular Boot Barn here. The regular brand carries fashionable boots and serves the cowboy, ranch person, rodeo person, also the avid outdoorsman, thrill seeker, hunters, and fishermens... Also available at both locations - Western wear, fashion, outdoor gear, etc. Service - Both locations have an amazing service program. We were greeted often, from almost all the employees. And we were asked several times if we needed help, etc. Price - Reasonably priced. Boots I'm looking at range from $300 to $1000+. Owner Comment - Congrats on your success since 1978. read more

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Gary was super helpful. I stopped in looking for glitzy boots for a galentines outing. He helped me pick a few options, find my size, and showed me how to take off the boots with the heel thing so I didn't fall over lol. I now have fancy silver boots ready to go! read more

I loved walking into this store, the smell of leather cannot be beat, unless it's chocolate chip cookies in the oven. I have been here before and purchased a pair of boots, now I am here on a mission to get a pair of pants. The women's department has a very wide selection to chose from, unfortunately my body shape is not easy to find pants for. I was greeted by an associate by the name of Candice who was eager to help me find the right fit. After trying on about 12 different styles, we found two pair that worked. The inventory of plus sizes is a little slim. Candice did let me know that if we found a style that was right for me but the length was too long, I could always order online and have them shipped. The store is very well organized, clean and all employees were friendly and acknowledged me with a gentle smile. I will definitely be back. read more

I placed an order online for one of my grandchildren for a new pair of boots for Christmas and I see that if I placed the order and had it shipped to the store that I would receive a $25 gift certificate. So of course I chose that option and when the boots arrived, I was notified and went to the store to pick them up. The young man at the counter retrieved my online order as well as helped me purchase three additional pairs of boots using the $25 certificate that I had received plus an additional percentage off for the remaining three pairs of boots. I was so happy both with the customer service and the product that they carry. In the future, I will make sure to make all my purchases at this location. Very satisfied. read more

Not much of a dresser upper! Have a wedding to be at this weekend with a certain dress code. My daughter would usually give me the yay or nay when picking nice clothes but I'm here for work. I'm not sure of the guys name who helped me but he fitted cowboy hats. Super helpful and friendly. Every time I come to Vegas for work I come here! Keep up the good work. Unfortunately this is the only bootbarn I've had good experiences at. read more

traci was super helpful and hooked us up with all available deals!! great selection and wonderful customer service! :) read more

Boot Barn - inside the store - Shoe Stores Near Me - Las Vegas, Nevada

I wasn't impressed with the customer service from a previous experience. I went back, Evie and Mike were wonderful. This experience was a great one. They both were very friendly and knowledgeable about the boots and products. Evie made me smile and laugh during the interaction--she's a great asset to the BB team!! Thanks Evie and Mike for turning my view around. read more

Boot Barn - I came for the boots In the middle - Shoe Stores Near Me - Las Vegas, Nevada

Best place to find a wide selection of boots and other cowboy items, from wardrobe to Hoyt's, hats belts and Jewelry... the sales associates are very helpful and what I love the most they let you take your time for you to decide your best fit. Lots of great things here for different budgets read more

This place is great but go elsewhere if you're a person of color. All the employees are racist. Was asked if I needed help and when I asked about any sales she was disgusted to continue to help me. My boyfriend sat down while I tried on boots and another employee stared at him for 5 minutes like he didn't belong. I came in to purchase boots for the family and decided I'd spend my money elsewhere. Horrible experience! Would NOT recommend. read more

My local Boot Barn Western Wear store, made a bad situation Great! Their online stores did not follow up on an order that was promised delivery by Jan 31. (Birthday gift Feb 2nd) When I called to check on the order it was transferred to a store and never filled and I was never contacted saying it would be delayed. I called my local store they had the jacket in stock. They were very helpful and I was very appreciative! Thank you Will only shop 'in store' in the future!! I would recommend customers be wary of delivery commitments from their online. read more

When I first came to this store, I was overwhelmed by its size and selection--especially the cowboy boots. The left half of the store is the men's section, and the right side is the women's. Nearly all of the men's jeans are designed to be worn with cowboy boots, and tend to have a slim fit, which is the standard country-western style. I mainly shop here for apparel to wear when I go country dancing at Stoney's. To that end, there is no shortage of shirts to select from. The men's side of the store has only two fitting rooms, which can result in significant wait time. Fortunately, one of the employees said I could go to the women's side, which has four fitting rooms. At the point of sale, I had to go through the hassle of declining to enroll in the rewards program, which I wasn't interested in. I didn't like when the employee asked me again after I said "no" the first time. read more

I normally don't leave reviews but Betty was truly amazing ..very helpful and took her time to educate me in boots and helped me select the right one, I'm from out of town and I wish I had her at my local boot barn. I'll definitely be back here anytime I'm in Vegas. read more

Boot Barn - Python boots - Shoe Stores Near Me - Las Vegas, Nevada

Dario Valdez was very helpful around the store with helping me find the right size and quality of boots. He was very friendly and knowledgeable. I would definitely shop here again. read more

The Boots in this place are dumb, I took me a fricking hour to put them on, because the back did not let me put my foot in, this is a warning to never by boots from this place and to buy them somewhere else or online. read more

Jake was amazing and helpful help me find the pefict boots for a work trip he went above and beyond the of servive

Went and visited this location for the first time and all the employees were very helpful. Would recommend this location to anyone! Cute clothes, boots, hats and awesome employees. read more

My Family has been Living in the Vegas Area since 2011, we thought were locals enough now to get some Western wear finally. Boot Barn was the exact right store! Your welcomed the moment you enter and the staff is always very close to assist. I was considering a pair of Boots when I was greeted by Mark. He genuinely was interested in making sure I found a pair that fit my feet, style and budget. The Best part was every set of boots had a story! One pair was the exact pair he owned since he started working there, another was the favorite of airline pilots and so on. Never any hype or pressure just helpful and accommodating. Yes, I bought a pair of boots and so did my Daughter! Fantastic Sales Experience! read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

My son made a purchase from Boot Barn online. He didn't order the correct size so we went into the store to complete the exchange. Upon arrival we were greeted by the cashier who was kind and attentive. While there we did some shopping, Mike one of the associates spent a lot of time with my boy helping him find jeans and shirts, being tall and lean he often has difficulty finding clothing that fit him properly. 3 pairs of jeans and 3 shirts later I have a happy teen who mentioned on the way home "Mike must have seen the way my jeans fit and thought to himself 'that young man needs some help.' Mike if you're reading this, thank you for your kindness and the attention you showed Wyatt today. You should know he's currently rearranging his closet so he can separate his "boot jeans" from his "sneaker jeans". 10/10 customer service 10/10 quality merchandise Will return. read more

My boyfriend and I went in to Boot Barn to look around at some of the boots that they have. We were then greeted by Betty. We had a few questions for her and she was super helpful and knowledgeable about boots. We were able to find the perfect pair for my boyfriend and I with the wonderful help of Betty. Betty shared her knowledge with us about what she did to take care of boots properly as she has been doing it for many years. She is a wonderful person and a really great worker. Thanks Betty!! read more

That store definitely needs respectful cashiers and with great attitude! The girl who works at cashier name Dulce always has a bad attitude and does not even look at customers faces when checking them out seems like she hates her job! I dont know how they hire people with attitudes like that! I really love that store i go all the time and i have met other great workers there like Desiree and should hire more like her! I definitely will still be going there, but making sure she will not be the one checking me out! Also will let my good friends and family that go there alot to shop to avoid workers like her to help us out! read more

Best staff. Always so helpful, knowledgeable, and smiling. Especially the girls who work the registers. Always clean and tidy. Great selection. Great prices and coupons. Can't say enough good things about this location. 10/10 read more

Last month, during my travels in up-state NY and central PA, I lost a MUCH LOVED Scala Wool Western Hat. Searched online, but figured I could find a replacement at a store in Las Vegas during our New Year's vacation. It was not as easy as I expected. Surprise... Surprise... on our last day in Las Vegas and on the way to the airport, I spotted this Boot Barn location. Found a Cody James (their private label) Wool-felt hat to replace my Scala and saw several western boots I liked. The Customer Service in the Hat Department was VERY GOOD!!! If we were not pressed for time to make our flight, I could have easily spent a grand on two boots and an additional hat. The experience at this Las Vegas location has made me convinced to check-out their Boot Barn location in Collierville, TN and wherever I travel around the USA. read more

Popped in here to pick up a hat for my gf's horse ride the following day. Staff was friendly & helpful. The store has everything you need from boots to clothes to hats and everything in between. When you walk in you're greeted with the scent that can only be found in a store like this. She was VERY happy with her purchase, "money well spent!" read more

SCOTT was a GREAT help!! We went in to look and came out with three hats, two shirts, two pants and accessories. He helped with everything and made time for us well helping others. It was the busiest we've ever seen do to PBR. The cashiers did a great job making the line go fast having all registers open. Great Customer Service. read more

Boot Barn - One happy guy!! - Shoe Stores Near Me - Las Vegas, Nevada

Western clothing never was my style or something I wanted to try out. I had a wedding to attend and everyone there is from the mid-west so I needed to fit in. I came here and got some great clothing, amazing pair of boots and some accessories. The service, prices and location are great. I believe this place has been here for a long time but it's recently been remodeled and is really big. Check it out.. read more

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Headed in to boot barn on 12.3.22 not even realize that NFR was in town. The parking lot was packed with almost nowhere to park. I went in knowing exactly what I was looking for. Thankfully they had a greeter at the door and she was able to point me into the right direction for children's/ youth area. I made my way back and didn't see the jacket I was looking for. So I asked a nearby associate who told me that what they had our was it. I didn't realize that boot barn had so many locations in town and I must have looked at a different store. As I was walking out another associate stopped me and asked if I found everything I told her no and she advised me that if I went to a register I could get the item shipped to my house "for free". I asked her if I could just do it myself and she said yes but the shipping won't be free. I said okay that's awesome so I walked over to the super long line and waited about 20 mins with my 6 year old before I was called to a register. The girl that was behind the desk tried to help me figure out why the same kids jacket had the same listing online but with 2 separate prices. We ended up going with a cheaper of the 2 listings. I was given a handheld device to enter all of my information onto and to my surprise she told be that shipping was $7 unless I spend $100. Honestly at this point I was annoyed and my son was over this trip and I had driven to the wrong store, waited in a 20 minute long like for free shipping and now I'd have to pay?! I could have ordered the jacket in my car or from the confort of my own home. Anyway, I told the girl what the other girl in the women's area had told me and she said she told me wrong but if I want to skip the shipping price I could drive back to the store to pick up the jacket. I went with that option however this option is available to anyone ordering on the website. The jacket will be sent to the store between 2-7 day and I'll be able to pick it up from the store. I wish all of the associates are in the same page with the whole shipping situation. The overall appearance of the store was beautiful. Everyone that worked there looked amazing and the store was well lit and organized even with how busy it was. I will be back to shop when I have some more time and it isn't a busy weekend. read more

Well I do all my shopping for work here! I'm a flagger. But recently I was injured and have to wear orthopedic insoles, I went in and had no idea where to start insoles in hand, and then Shawn showed up! What a Godsend. He measured and explained things about my foot I never new, he helped me find the boot that worked best with these insoles. I haven't got such amazing info like that EVER! This guy shawn is who you should look for of your confused about what your looking for! Wow! What a Asset! Boot barn you gotta keep this Guy! Rare! P.s they always have what I need from boots to gloves to shirts n pants everything! read more

I loved this location! I'm from LA and this store is so much bigger with a greater variety. I will definitely come back when ever I'm in town. Israel was the biggest help with the best customer service ever. He took his time assisting me and thanks to him I was able to find exactly what I was looking for. The cashier, Dulce was also very friendly and professional. Thank you! read more

Be aware of their return policy. Clothing must NOT be washed, worn or have the tags removed. If you do, they will not return that item. I bought a $75 Ariat shirt there. I always wash new clothes before I wear them. I didn't notice a one inch razor cut near the shoulder (most likely from an employee cutting open the shipping container). They won't take it back. Former customer. read more

Same day delivery and this is how I got my order! AMAZING! and all I ordered was a work shirt. This is awesome!!! Thanks Boot Barn! read more

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The boot selection is great! However the two ladies working the registers on Monday night 3/25 we're gossiping the entire time I was in the store. One had braces and the bigger older lady. They have ZERO CUSTOMER SERVICE. All they did was gossip. Please get better employees that actually want to work. read more

After years of buying belts from Wal-Mart and Target that fell apart in about a month, I finally gave this place a try. I've only been here once, but I was pleased and impressed. They have an excellent selection of belts to choose from. Anna picked the right belt and she was very professional and helpful. A little pricey, but the belt feels great. If all goes well, this will be my go-to stop for belts from here on out. Also have to give them props for the country music playing on the speakers. Rock on! read more

I Love this place, and everyone that graciously goes out of their way to help! But straight up my go to guy is grand pop Mike #wholovesyababy read more