A very nice and new complex with good neighbors. I only have two real complaints:…read more1. Heater in living room/kitchen is very inefficient and loud. I suggest getting a plug in heater. 2. There are not enough parking spaces. For a 2 bedroom apartment you are only given one space but obviously most if not all places are going to have more then one car. This means that all those people have to park in the unassigned parking so unfortunately if can be difficult for guests to find parking. This was very poor planning on the part of the developer.

Castle Creek Apartments as a complex is the best apartment I've had in my apartment history and…read moreI've rented multiple apartments in and outside the Chicagoland area. Maybe it's because they're newer or because Yakima is a small town but whatever it is it's not what I expected to find when moving out there. Within reasonable driving distance of PNWU and Heritage University where i attended PA school. Very close to Walmart and Wray's for grocery needs and casual, fast dining. Sketchy part of town but Castle Creek feels like its own community. Spacious, updated apartments with state of the art appliances, with washer dryer in unit and personal parking spot. Access to communal park, pool and gym. Large complex and gated with key code entry. Maintenance is extremely helpful and I can't thank them enough during my stay as a female on my own in Yakima. Very competitive application process that often requires waiting lists. Thorough background and employment checks. Office is responsive to complaints and flexible. When I lived there I saw two cop cars parked on the premise indicating they resided there too. Minor complaints: paper thin walls - heard my neighbors bed squeak if you know what i mean, way more than I would have liked; noisy residents that will sometimes yell outside in the middle of the night which is startling and poor internet connection - the service provider blames it on the complex.

I'm surprised no one has written a review about the employee named Drake that works, and…read moresubsequently supervises, the establishment. I came to their leasing agency on behalf of my mother in law who speaks and understand very little English requesting a copy of their lease and any addendums recently received to look over, and this man came not only with an attitude, but blew up in my face the more I asked questions. Telling me to "fuck off" and calling me a "bitch" under his breath aside, it was very evident his distaste for me and my in laws, as he simply decided to run away from the conversation the more I asked where his attitude came from. I was unfortunate to only record the last few minutes of the dispute, however my husband and three other employees were witness to his tantrum, and I only hope they remain safe in an environment created solely from his unfounded hostility. I've already reached out to HR and all respected higher ups I could contact on this situation and hope only for the best, and for other tenants looking to do business with this man to seek housing elsewhere.

We had a house to rent; Ryan Enright at Landmark managed the property for 12 years. It was great…read more They sorted out a lot of problems, including finding renters, getting consistent collections, excellent bookkeeping for our tax records, sorting out some fraudsters advertising on CraigsList, etc. Their work crew managed all of the necessary repairs and updates. All of our problem-solving discussions with Ryan were straightforward and smooth. The office staff were consistently pleasant and responsive, even when there were challenges. When we sold the house, Ryan's team managed the repainting and repairs. The sale went through very quickly. It's always a relief to deal with a business organization that can consistently do what they say they will do. I am happy to recommend this business.

I've heard horror stories about renting from Graf, but I honestly can't tell you anything bad about…read morethis company. We've lived in a newer unit for the last 6 years and if we ever have an issue, maintenance is there within a day. They are helpful and walk you through the rental process. Apartment living is a pain, but Graf makes it pretty easy. The only complaint I have is snow removal could be better, but they are usually on it by 11am if the snowfall is crazy.

I have rented duplex and apartment spaces from Graf Investments twice in the last two years…read more Generally my interactions with the staff were great. Both spaces were clean, well taken care of, and comfortable. When contacting the office by phone or in person, I was always treated with care and respect. My last representative, Alyssa, was particularly helpful and responsive in addressing any questions or needs regarding the apartment. When I moved out of the second apartment space, the transition was smooth. The rent was reasonable for this area and overall I had a good experience with Graff.

Under new management, manager is very pleasant. They are working hard at cleaning up the property…read moreand fixing things up.

I am new to the Yakima area and Wilson was one of the only options for renting. I am very…read moredisappointed with how they handled everything after we signed the lease. It took them until the week before move out to fix a cracked window and they are slow to respond to repair requests. Their communication post move out has also been very limited/rude. They claimed we had to paint any areas that were chipped (normal wear/tear) which was not written in the lease or move out check list. Since then, there has been no mention of how the place was left, etc. We left it immaculate but are very concerned based off the reviews about getting our deposit back. If you can avoid this rental company do! If they respond to this post you can assume it's to make themselves look good.

Anyone know who Wilson property management has as home owners insurance. They refuse to report to…read morethier home insurance that a tree fell from the property they own to my property. Causing severe damage. Ive never seen a company especially property management company so heartless. To refuse to file a claim or even let us file a claim is pure GREED I hope someone knows who they have as insurance home insurance

The pictures speak for themselves. I was here for one month. One month and all of this happened…read more Not to mention the amount of unauthorized visitors that just come in the building at all hours. They climb the fire escapes too so don't get a room on the alley side because you will wake up to someone trying to get into your room :) constant shouting from people on the streets to people who live in the building hoping to be let in. The smell of crack is heavy but the smell of meth is even stronger. If you like living in squaller then this is the place for you! Mice will wake you up running around and eating things. You'll always be playing a cool game of will I get Hantavirus. It's so fun! Good luck if you rent here!

This building is cockroach and mouse infested. The manager, Juan, refuses to help. My daughter was…read moreexcited to rent her first apartment. She paid for it, got her key, went up to see her apartment before bringing anything in and her excitement vanished when she saw cockroaches on the walls. She turned around and went back down to the on-site manager Juan to decline the apartment and requested her money back. That was almost 2 months ago. He has since made excuse after excuse that the owner lives in CA and has not responded to his request for her refund. (This is a bunch of BS. As of mid April has put us on his block list. Do not seek to rent these apartments. The building should be condemned and managers not trustworthy. We are now speaking with BBB and seeking further complaints.

The maintenance, greenery and neighbors are nice and it feels very comfortable, but Management is…read moremean. She called me a liar when trying to tell her something that changed in my household

Your not going to believe this "move out" experience. I had…read moreto pay for carpet cleaning for carpet that was stained & ripped when I moved in ( they were notified and had verification of the horrible carpet when I moved in ) So a year later I moved out and told them that the next tenant should not have shitty carpet when they moved in, Apt Manger agreed..,,,, wait for it... Come to find out, they are replacing the carpet & charging me a $150 for carpet cleaning, NICE Apartments are in a good area, very dated, but the worst is the are crooks. Enjoy my $150 Glennmoor Crooks

Jevons LOST my security deposit and are claiming they…read morenever received it from the last management company and I have been told by Miriam it is MY job to contact all prior management companies to find my own security deposit. They confirmed my records state there is a security deposit, so if they did not recieve one in the transfer, they should have been asking questions immediately. Shady and untrustworthy. Please don't hire these people.

Andrea reached out asking me to update my review on 9/27…read more After emailing me and telling me we never actually had a gas leak on this property and PSE was mistaken and confused with another property. They turned our gas back on. WELL what do you know. We have a active gas leak that is filling our home with gas. Mean while the tempature is dropping and we've had no heat and a dangerous active gas leak. PSE gave us a red tag last night. They also sent us notice to raise of rent, and we haven't been living here even a year yet. We have no heat, a dangerous gas leak, and jevons refuses to take care of the wasp pest problem we've had since we moved in. So WHAT are they raising it for? just to be greedy? They rented the basement on this same property to someone too. So they're making nearly 5k a month on one property and they wanna raise the rent? when renting a house like this alone wouldn't cost that. so they're double dipping on there property and giving us the good ol land lord special. speaking of land lord specials and gas leaks, they put the furnace to the entire house (even tho they treat it as two seperate apartments) in a closet in the basement. Furnances need to be in open spaces to breathe and not over/under heat your house. but i guess they didn't wanna listen to a contractor about that. Then upstairs where PSE said some of the gas leak is coming from behind the fire place/within the fire place they glued a foam board to seal it up. I'm sure the foam board has sealed up the problem and its super safe! Sealing a fire place costs about 2k, because you don't want gas leaks but foam board works too! My experience with them has been awful since we signed our lease. They're greedy land lords or don't care about the saftey or well being of their tentants. Not to mention before the people in the basement moved in, they constantly had people coming onto the property, and all i asked was they let me know when someone was coming into OUR yard and OUR back door because i'm a girl home alone a lot and not sure if i strange man should be walking in my back yard or going into the basement thru my back door and they couldn't even do that. They actually argued with me telling me they didn't care and didn't have to give me a heads up because the basement is an "apartment". Oh we also dont have a working dryer. lol ANYWAYS we still have no heat and a gas leak we were told doesn't exist.