I just wanted to send my sincere appreciation for all the work that Paul Fredson put into selling my one of my properties. He is a joy to work with and his professionalism and knowledge base is amazing! This was a difficult negotiation because of the language barrier from the buyer side and my niavete as an owner selling a rental. Paul was very patient, clear, explained processes and what I loved most he walked me through 'What if' scenarios and strategies. I will definity have Paul sell my next property when that time comes! read more

I am new to the Yakima area and Wilson was one of the only options for renting. I am very disappointed with how they handled everything after we signed the lease. It took them until the week before move out to fix a cracked window and they are slow to respond to repair requests. Their communication post move out has also been very limited/rude. They claimed we had to paint any areas that were chipped (normal wear/tear) which was not written in the lease or move out check list. Since then, there has been no mention of how the place was left, etc. We left it immaculate but are very concerned based off the reviews about getting our deposit back. If you can avoid this rental company do! If they respond to this post you can assume it's to make themselves look good. read more

Anyone know who Wilson property management has as home owners insurance. They refuse to report to thier home insurance that a tree fell from the property they own to my property. Causing severe damage. Ive never seen a company especially property management company so heartless. To refuse to file a claim or even let us file a claim is pure GREED I hope someone knows who they have as insurance home insurance read more

I would like to say I had a good experience, but they denied me for "credit" but didn't take into consideration I had a cosigner nor evictions. Laura Perez said that any delinquent or account in collections is an automatic denial but do not state that on the website or before submitting an application. If I would've been told that it was an automatic denial I wouldn't have waisted my time or my cosigners time on applying nor even tried. The unit I applied for I made at least 3 times the rent and had a cosigner willing to put herself on the line. Furthermore I had significant rental history and have also supplied every reason not excuse but reason for my credit. The experience I had tells me I should have let myself get an eviction rather than letting my credit go which isn't fair housing at all. read more

Well after a second time of dealing, or trying to, with these people I give up. The person who answers the phone is friendly and helpful. Laura Perez is lacking everything a property manager should be. She will not return telephone calls only communicating via e mail and being curt and unresponsive, not helpful or informative about property AT ALL. I took a drive by of several of their properties and there is trash everywhere, the common areas are unkempt, residents are using their patios, balconies and any outside area they can to store personal belongings which is not only unsightly but I'm guessing a code violation/fire hazard. Nope. Nope. Nope. Slumlords. read more

I almost rented a proper from them, the lady who showed me the house said she needed to do a walk of my current apartment before they would approve me for this house. I figured it out later that because I had my parents come with me to get a second opinion and the lady showing the house questioned my dad on what he did for a living and couldn't understand how he drove such a nice car compared to his line of work she I guess thought we must be drug dealers. anyways I let her come to my current apartment and view it, which was her just popping her head in my living room not looking at really anything, then she said we were approved for the house. I turned her down after wasting her time with the viewing cause if this was how they treated people trying to rent from them just picture what living there would be like. I would rather be homeless then ever rent from this company. read more

Lots of stories circulating regarding this business. It appears they do their best to scam customers out of their deposit money. Take pictures before you sign anything with these people. read more

Do not rent property from these people, they will charge you for normal wear and tear, and take you to court if you do not pay. Shady company! read more

I wish I had read previous reviews, before my grandson rented one of their apartments. First, all the deposits are excessive, some nonrefundable like Floor, Locks, Assessment Fees ($150) for what? He was without water for weeks. The deposit for this unit was $700. After he worked weeks to clean the apartment, they are requesting an additional $293.31 for cleaning and repairs (1 nail hole) for a total of $993.31. Then, they threaten to turn over to collection if not paid in 2 weeks. If you decide to rent any property they manage, I would suggest you consult an attorney first. The $100 or $200 they will charge for their view will seem cheap to what Wilson Property Management will try to charge and collect from you. read more

This business should really get zero stars- they are awful! Myra, a property manager is the worst!! The company tries to scam renters out of deposits, along with scare them into getting kicked out when the smallest thing is wrong. Example- there was a small less than green patch of grass during a really hot summer- wilson told us that if we didn't fix it we would get kicked out! They are horrible and I would avoid them at all costs if possible! read more

We announced we were moving out by sending in a letter to them. They are currently showing people the apartment while STILL dirty, with MY PRIVATE THINGS still in the house. And they pushed us to do this. So be prepared to move the fuck out as soon as you tell them because its like we're an obviously unwanted guest in their personal home and they're the most piece of fucking shit hosts I've ever come across. They refuse to give us our full deposit to clean these piece of garbage carpets that have probably been there over twenty years. And I laugh in your face if you think they're going to replace/repaint/fix anything. There is evergthing wrong with this place and those people, its like they're vegetables whose 5 year old children are trying to run the business in their place. Fuck this place, fuck them. They are trash human beings, every one from the owners to the clerics at the home office. Fuck all of you and your $665 a month plus water/sewer/garbage and electricity. So this shit hole that isn't even a full 1000sqft, cost us $750+ a month. I've lived in townhouses that cost less than that and were 2000+sqft. You money hogs can go suck my cunt. read more

Wilson Real Estate Management is rude, they didn't process any of my paperwork for a beautiful rental house and their employees look very unprofessional. Tattoos visible, huge gaged earrings, ripped up jeans nasty boots, and that's not the staff in the office that give you the run around, hang up on you, or put you on hold all day. STAY AWAY FROM THESE GUYS. read more

I was a tenant for 10 months, what a bunch a fools. They kept mixing up my name and posting a "3 day Notice to pay or vacant" even though I had paid the rent. They charged me $200 for changing locks and cleaning carpets, though I turned in all my keys, and their was not carpets in the unit at all. They charged me 5 hours cleaning @$45 per hour even though I had the place professionally cleaned. I am sueing them for fraud. read more

If you are considering renting from Wilsons Property Management I urge you, for your own sake, to reconsider. Do they manage a lot of properties in Yakima? Yes. Do they know good affordable rentals are surprisingly hard to find in this town? Yes- and they let u know at every opportunity that you, as the renter, must cow down to them and that they run the show and if u don't like it? Well you can just leave of course, but don't expect any of your deposit back. "That won't happen to me," you say, "I've always received back my damage deposits." Guess what? Me too! I'm 41 years old and have rented both houses and apartments in Yakima and on the west side of the state, never had trouble getting my full deposit back. Up until now. My husband and I got a letter saying we were not only not getting our $500 standard damage deposit back, we were not receiving any of the outrageous $500 pet deposit (for our one small dog) back, even though the letter failed to mention even one example of supposed damage done by our dog. When we moved in and told people we were renting through Wilsons their response was almost universally, "don't expect your deposit back." But even after all the warnings I was still quite stunned to not receive one dime of my money returned. Another thing I didn't expect was the rude and dismissive attitudes of the Wilson's employees, particularly the people answering the phones. When my husband called to inquire when we could expect our deposit (when we foolishly thought they would play fair and reimburse OUR money) in the mail, he received a cold, curt, and I'm guessing, often given response of, "we have 21 days after u move out to conclude IF u get a deposit back, u will then be sent something in the mail." He asked if they even had a forwarding address for us and when they admitted they didn't, he told them the address to which it should be sent. Obviously they either weren't paying attention or just didn't give a damn, cause they sent their nasty little check-free letter to the address we had had when we lived in their rental, knowing full well we would not still be living there. Wilson's implemented a new policy after we started renting through them that there would now be a $15 fee charged to anyone who came into their office to pay rent- $15! There was also a fee for sending a check in the mail- they are gracious enough to let u pay with cash at 711, but even then you have to pay a $4 fee. The only way to pay rent without also having to pay one of these ridiculous fees is to do an online direct transfer from your bank account- Wilsons probably makes some nice income off just these fees alone as they know many of their renters are low income and therefore many won't have a computer or internet access, or a checking account. We also noticed in the ad for our old apartment they are calling it a "2 bedroom," which it is clearly only a one bedroom. They claim the DINING area between the kitchen and living room is the second bedroom so they can charge more- there isn't even a closet in this so called room, a closet being the bare minimum requirement to legally call a room a bedroom. Plus they are also planning not only to charge the $500 pet deposit they also will be charging monthly "pet rent." Im sure Wilson's realizes how hard it is to find rentals that will allow pets at all so they are going to charge as much as possible for pets at any rentals in which they are allowed. I have yet several more reasons I would not recommend Wilson's to anyone but This review has gotten quite long already. If I could give them zero stars I would. read more

Did not like this place! I called and asked them before hand what the likely hood is of being approved for an application as we have bad credit. But we have section 8. They told us that with section 8, as long as we have 3-5 years of rental history, which we do, then we will be approved! That was a lie! They basically said that to get us to apply so they could rake our money for the applications! What a joke! Stay far away from these scammers!!! read more

This business is comically bad. My husband and I were recently looking for a new rental house and all of the ones we were interested in happened to be managed by Wilson Property Management. The appointment for the first house we were scheduled to see was at 10:30. Unbeknownst to us, the entire city of Union Gap was under construction, and we showed up at exactly 10:36--6 minutes late--just as the Wilson employee was backing out of the driveway to leave. Thankfully, she saw us arrive, pulled back in, and re-entered house while we parked. When we walked in, she said "The bedrooms are in the back" and gestured with a waive of her hand. No "Hi," no introduction, no "nice to meet you." About ten seconds later (literally) she then says "I have about 2 minutes." My husband pushed back, saying that he was told that they schedule viewings for a half-hour. She explained that that includes her travel time in both directions (driving from a prior appointment and to the next). We were 6 minutes late, sure. But given that she only had 2 minutes to give us after our arrival, that means, at the very most, we had 8 minutes to view the apartment and ask any questions we might of had. The second and third house viewings were just marginally better. All 3 houses that we looked at were in terrible condition, the yards consisted of 2 foot tall weeds growing in dirt (no actual grass), and an eviction notice was still posted to one of the doors. I mean, if a company can't be bothered to tidy up their properties to a reasonable degree before showing them to prospective renters, there would be even less incentive for it perform basic repairs and maintenance once the properties are rented out. It became clear that we just overall don't want to do business with this company. We basically felt that they saw us--prospective renters--as an inconvenience, and that they thought they were doing us a big favor by showing us houses. Because it seems Wilson largely monopolizes the Yakima rental market, my husband and I have decided to stay put in our current rental house for now. It's not perfect, but at least we trust and respect our landlord! read more

Haven't even moved into my unit yet, but already it has been a complete nightmare. Signed a lease for a unit I was told would be ready to move in to by first of the month. Tried to give them the notification that I would arriving to gather the keys, etc on the third; asked them to return my call and heard nothing. Was in town to move a few things in before returning to Seattle for work. When I went to the office, they told me they had to confirm that the unit was ready to move into and sent a maintenance member over to the unit. They insisted they would call me as soon as they found out the status of the unit. Multiple times I informed them that I was traveling between the two cities and needed to know ASAP. Flash forward five hours, and I had to call them to confirm that it was available. I'm dreading signing the lease already; their communication is abhorrent and their concern with assisting their residents is non-existent. read more

Stay away from Wilsons!! We moved into our home from out of state their " cleaning process wasnt done yet" even though the house was supposed to be ready the month before. They did no walk through ( so we took pictures, if you rent from them TAKE PICTURES!!!!) The house stunk the carpet was dirty there was soot in the walls, food in the cupboard, old tires in the lawn and the garage was full of someone elses junk. We gave them 30 days notice at the end of our lease. We removed 90% of the garbage left by the old tenant out of the garage. We left their downed tree limbs ( from their lawn which we maintained) we set up our walk through appointment upon move out and cleaned up the house and waited.....Suprise they didnt show. The house was in the country, they left it vacant for three weeks ( we have friends in the neighborhood still who kept an eye on things) mice moved in . So We waited, I didnt expect much back but I didnt expect them to charge us nearly 2000 dollars over our deposit and not be able to provide recipts as to where my money is going! I am going to be fighting them, if anyone sees this and feels they too have been taken advantage of please email me taylorekstrom@ yahoo.com because this is not ok! read more

This is the shadiest business I have ever had the opportunity to work with. Upon Turning in the application this company required that you submit the entire security deposit along with your application. Then they will tell you if you got the apartment or not. If at that point in time you have decided to apply elswhere and you choose a better residence they state that they have the right to keep your entire deposit. They state that of the ful deposit they will keep $200 for Changing locks and professional carpet cleaning. Upon moving in our lock was broken and our carpet was unclean. Our word against theirs though so nothing came of this. One year later when our lease was up we decided to move to another wilson property closer to our hub of activity and were made numerous promises by office staff. We were told: our deposit would transfer to new location, rent of new location would stay same as previous tenants paid ($625), and that we were such good tenants a walk out report was unnecessary. When we moved out and applied for second location they told us that the young lady who made us those promises no longer worked there and that they would not honor them. They demanded another full deposit for new location, they upped the rent by $90 (and acted like they did us a huge favor by dropping price to $695), and they cited us for over $300 worth of labor to the apartment on move out. When we inquired about the cost of repairs Maintenence stated that they charged standard times for cleaning and that if they just had to wipe a window it was a standard of $15 worht of time. Same with a standart stove time of $50. Contract states that the hourly rate for labor is $45-$55/hr I have never seen a business charge false times for the amount of time worked on an hourly rate. No employee could do the same for their manager in the real world. My wife and I did return to the residence and clean extra detailed (details that were never given to us on move in as they have 3 different cleaning/inspection lists) and two weeks later recieved our deposit back. We recieved all but $300 of the deposit. They claimed that we had unpaid/outstanding utility bills in the value of $100 on vacating the premise. When We approached them with proof of payment on those bills we were told that they would return the $100 to us within 3-4 business days. This is effectively a portion of the deposit that has now exceeded the 14 day return policy mandated by state law. When We asked what right they had to withold that $100 we were told that they were being cautious so that if we were late on a bill that defaulted then they could pay it. They never notified us that they would be doing this. They also admitted to the fact that they had no evidence of us defaulting on a payment, or skipping out final bills. The gentleman in the office admitted that sometimes people overlook this charge on their deposit settlement, they have no outstanding bills, and they (the business) keeps the $100 with no efforts to return the money. We are currently moved into our new apartment and have reason to believe that the carpets were also not professionally cleaned. On a side note, I beleive that there may only be one person in their entire office that has any modicum of customer service training or sensitivity. This is still a business that relies on customer satisfaction and return business but people are treated as if we are "less" than the office staff on a regular basis. If this company wasn't one of the few in the area to allow pets we would not choose to do business with them ever again. read more

STAY THE HELL AWAY - I was desperate for a place that would accept dogs since I was moving to Washington from California and needed a place to live. Rented a place told them I would be here 6/3/17 and needed the keys that day, well guess what didn't get the keys until the evening of 6/9/17 so we had to rent 2 hotel rooms for a week. The carpets stunk so bad we had to clean them before we could set up our beds. They REFUSED to put screens on the windows, slow to fix repairs, had to keep calling to they showed up. They took the wheel off the sliding glass door 9/26 because it didn't work, which left a gap at the top of the door because it wouldn't close so all the heat escaped through there, when I moved out 11/30 door still had not been repaired. Asked to have front door sealed because cold air blew through there, they refused. Baby had to sleep in our room because it NEVER heated or cooled properly, again they did nothing. Glad I took pictures when I moved in and out, they tired to bill me for things that were wrong when I moved in and said I didn't clean when I moved out. The employee who did the final walk through with me said it's the cleanest he's ever seen a tenant leave a place. Also tired to say I didn't pay the garbage bill when I moved out and charged me $200, BULL, had to prove I actually had over paid in order for them to give me back that part of my deposit. I had noted on my move in walk through that an outlet cover was broken they did not replace it, they tired to charge me $64.00 upon move out for the $0.69 piece and the labor to install it. When I met with management to go over all this crap so I could get my money back I asked for the person who did the walk through to be present, they said he no longer worked there, how convenient for them. read more

The one positive was that we did receive our deposit back, thankfully. The property we were considering was advertised on Craigslist with outdated pictures. In reality, the condition of the rental was dismal, so we did not rent from this company. What did we learn? It is never, ever advisable to pay a deposit prior to viewing the inside of a property. read more

I have worked with Wilson Property Management now for 4 years. They manage our home we left behind while moving out of state. They found an excellent tenant in very short order. They have communicated excellently, notified us of problems and bill and fixed them within a week or two. They charge minimally for repairs. For instance, the water heater went out, and they said they could see if they could fix it first before replacing it. They ended up charging us about $50 for the fix. I don't know about the bad reviews, but if they truly manage most of the Yakima area, and there are only 6 complaints, then hey, they must be pretty awesome. We have had nothing but good happen since employing this company. Thank you! Wilson Property. You're awesome. read more