A very nice and new complex with good neighbors. I only have two real complaints:…read more1. Heater in living room/kitchen is very inefficient and loud. I suggest getting a plug in heater. 2. There are not enough parking spaces. For a 2 bedroom apartment you are only given one space but obviously most if not all places are going to have more then one car. This means that all those people have to park in the unassigned parking so unfortunately if can be difficult for guests to find parking. This was very poor planning on the part of the developer.

Castle Creek Apartments as a complex is the best apartment I've had in my apartment history and…read moreI've rented multiple apartments in and outside the Chicagoland area. Maybe it's because they're newer or because Yakima is a small town but whatever it is it's not what I expected to find when moving out there. Within reasonable driving distance of PNWU and Heritage University where i attended PA school. Very close to Walmart and Wray's for grocery needs and casual, fast dining. Sketchy part of town but Castle Creek feels like its own community. Spacious, updated apartments with state of the art appliances, with washer dryer in unit and personal parking spot. Access to communal park, pool and gym. Large complex and gated with key code entry. Maintenance is extremely helpful and I can't thank them enough during my stay as a female on my own in Yakima. Very competitive application process that often requires waiting lists. Thorough background and employment checks. Office is responsive to complaints and flexible. When I lived there I saw two cop cars parked on the premise indicating they resided there too. Minor complaints: paper thin walls - heard my neighbors bed squeak if you know what i mean, way more than I would have liked; noisy residents that will sometimes yell outside in the middle of the night which is startling and poor internet connection - the service provider blames it on the complex.

I'm surprised no one has written a review about the employee named Drake that works, and…read moresubsequently supervises, the establishment. I came to their leasing agency on behalf of my mother in law who speaks and understand very little English requesting a copy of their lease and any addendums recently received to look over, and this man came not only with an attitude, but blew up in my face the more I asked questions. Telling me to "fuck off" and calling me a "bitch" under his breath aside, it was very evident his distaste for me and my in laws, as he simply decided to run away from the conversation the more I asked where his attitude came from. I was unfortunate to only record the last few minutes of the dispute, however my husband and three other employees were witness to his tantrum, and I only hope they remain safe in an environment created solely from his unfounded hostility. I've already reached out to HR and all respected higher ups I could contact on this situation and hope only for the best, and for other tenants looking to do business with this man to seek housing elsewhere.

We had a house to rent; Ryan Enright at Landmark managed the property for 12 years. It was great…read more They sorted out a lot of problems, including finding renters, getting consistent collections, excellent bookkeeping for our tax records, sorting out some fraudsters advertising on CraigsList, etc. Their work crew managed all of the necessary repairs and updates. All of our problem-solving discussions with Ryan were straightforward and smooth. The office staff were consistently pleasant and responsive, even when there were challenges. When we sold the house, Ryan's team managed the repainting and repairs. The sale went through very quickly. It's always a relief to deal with a business organization that can consistently do what they say they will do. I am happy to recommend this business.

My boyfriend and I have been in our townhome a few months so far. We have loved living here so far!…read moreThe unit we have is very well insulated. We had to call maintenance for a few minor things when we moved in and they were very quick to respond and even left us a nice note about our dogs! Then reason for the 4 stars is for our move in process. It was rough, but it may have been due to our circumstances. We were interested in another unit that got rented before we could get it, but when another tenant put in their notice we were able to put down a deposit, and all we had to do was wait for them to move out. We were told anytime between mid January to mid February. I messaged every week for a status, with the response that they didnt know, but by February 15. As we reached the end of the month I started making plans for the 15th, since I hadn't heard anything and I was moving from the tri cities. When we finally heard we could move in, it was two weeks earlier than the 15th and 4 days away! I had to scramble and try to get a new uhaul and people to help me move a week early. Even though I couldn't move until February 7th, it was ready the last two days of January, so we had to pay a prorated rate for January (another $200) which was frustrating. Additionally, my move costs ended up being more expensive due to the week I needed the uhaul. Also, My boyfriend had already paid another month of rent at his old apartment as we thought we were not moving in until mid February. We got the money back from his old apartment, but it was a hassle. I also wish they would have taken more time when painting as there were paint splatters all over the counters, floor and trim in the kitchen and bathroom. They cleaned up easily with a magic eraser though. Overall, I am very happy with the townhome and once we moved in, Graf has been very responsive and open with communication. I just wish the communication before we moved in was better and the move in process went smoother, but it may have been a perfect storm. I think if you were renting a unit that was available right away, you would be fine.

I've heard horror stories about renting from Graf, but I honestly can't tell you anything bad about…read morethis company. We've lived in a newer unit for the last 6 years and if we ever have an issue, maintenance is there within a day. They are helpful and walk you through the rental process. Apartment living is a pain, but Graf makes it pretty easy. The only complaint I have is snow removal could be better, but they are usually on it by 11am if the snowfall is crazy.

Under new management, manager is very pleasant. They are working hard at cleaning up the property…read moreand fixing things up.

I just wanted to send my sincere appreciation for all the work that Paul Fredson put into selling…read moremy one of my properties. He is a joy to work with and his professionalism and knowledge base is amazing! This was a difficult negotiation because of the language barrier from the buyer side and my niavete as an owner selling a rental. Paul was very patient, clear, explained processes and what I loved most he walked me through 'What if' scenarios and strategies. I will definity have Paul sell my next property when that time comes!

I am new to the Yakima area and Wilson was one of the only options for renting. I am very…read moredisappointed with how they handled everything after we signed the lease. It took them until the week before move out to fix a cracked window and they are slow to respond to repair requests. Their communication post move out has also been very limited/rude. They claimed we had to paint any areas that were chipped (normal wear/tear) which was not written in the lease or move out check list. Since then, there has been no mention of how the place was left, etc. We left it immaculate but are very concerned based off the reviews about getting our deposit back. If you can avoid this rental company do! If they respond to this post you can assume it's to make themselves look good.

The maintenance, greenery and neighbors are nice and it feels very comfortable, but Management is…read moremean. She called me a liar when trying to tell her something that changed in my household

Your not going to believe this "move out" experience. I had…read moreto pay for carpet cleaning for carpet that was stained & ripped when I moved in ( they were notified and had verification of the horrible carpet when I moved in ) So a year later I moved out and told them that the next tenant should not have shitty carpet when they moved in, Apt Manger agreed..,,,, wait for it... Come to find out, they are replacing the carpet & charging me a $150 for carpet cleaning, NICE Apartments are in a good area, very dated, but the worst is the are crooks. Enjoy my $150 Glennmoor Crooks

Great costumer service and quality people. Never been…read morehappier with Jevons Property Managemet. Very skilled contractors and excellent staff.

Jevons LOST my security deposit and are claiming they…read morenever received it from the last management company and I have been told by Miriam it is MY job to contact all prior management companies to find my own security deposit. They confirmed my records state there is a security deposit, so if they did not recieve one in the transfer, they should have been asking questions immediately. Shady and untrustworthy. Please don't hire these people.