The food is much better now than it was before they failed their health inspection. The new chef…read moreknows how to actually run a kitchen. The place does need some updating. Memory care is an absolute nightmare. The floor is like fly paper, they do the laundry, but never even turned the clothes right side out and just stuff them in the drawers, and they have one supervisor that they rely on for seven days a week 24 hours a day. That is an impossible job for anyone and they're too cheap to find extra help. There is very little mental stimulation for the people in memory care. I think it's all about the money and they hope the memory care people don't remember any details to report to their family. The staff doesn't even notice a guest walking in at times. All of them are over in the corner, looking at their telephones. I had walked in more than once to find my family member lying on a bed directly on the plastic! No sheets, no blankets no nothing. We also had numerous pieces of jewelry come up missing from the memory care unit. Granted, we shouldn't have had anything expensive there, but still you like to trust the staff.. Say no to their memory if you love the person you're looking to place there!

This place is fabulous. My mother has been a resident for almost 3 years in the independent living…read moreside of the community. This last year during the COVID virus has been challenging for all senior communities. TCW has met the challenges head on, and has been proactive in all areas where needed to continue to keep the residents safe and healthy. From delivering meals directly to each resident, ensuring to screen residents for infection, monitoring and cleanliness, following state mandated guidelines, coordinating that all residents are vaccinated and working daily to keep each resident engaged in the community during a global pandemic, I applaud the staff. There are so.many outstanding and dedicated staff members that have gone above and beyond to ensure the residents quality of life is the best that it can be. In a pandemic, that is no small feat! TCW is a beautiful facility, filled with caring residents. My mother loves this community, the activities, the staff, her lovely apartment and her friends. Just walking in the door, makes you realize that happy residents live here. Thank you TCW staff for all your commitment. So glad that 2020 is over, and the virus pandemic is resolving. You all deserve a metal of honor!

We considered several facilities in Gainesville for my older sister who was experiencing memory…read moreissues and was diagnosed with dementia before choosing Ashton. Curtis and Max have been very caring and compassionate. We have never regretted our decision. Their staff and Georgia Hospice Care gave her incredible support through the end of her life. Cannot praise them enough.

My sister was in this facility for four days, they charged $3500 month plus they wanted another…read more$1000 up front. unfortunately my sister passed away four days in and they won't give any type of a refund!! half of the $4500 would have been ok. I'm sure I signed something saying it's $3500 a month it was a booklet of pages to sign. These companies taking advantage of the elderly is so sad and immoral. I don't know how they sleep at night. I might add that almost none of the people working there speak English or understand it! they have an app the elderly have to speak into so the girls can understand them. if they sickly or disabled it is very hard to communicate! The girls then have to speak Spanish back into the phone so the elderly person can get an answer. CRAZY! PLEASE! be careful where you put your loved one's apparently there are a lot of places taking advantage of the elderly! It is so sad.

We moved my mother - in - law to Vitality Living (assisted living side) in Milton about 3 years…read moreago. Everyone where is kind and loving and we feel safe having her there. They have a lot of activites and you can be as involved as you would like. (we have moved her 4 times to different facilities and settled happily here) We are so pleased with her care that I have just reffered a friend over to the memory care unit and they were impressed as well. Go take a tour

When my dad could no longer take care of himself, my brother and I started searching for an…read moreAssisted Living facility. We probably went on over 20 tours around the Alpharetta/Johns Creek/Roswell area. It's an incredibly overwhelming process, especially when the move has to happen fast and from out of state. There were a lot of places out there that were nice, but none that were as welcoming as Vitality. They ensured that I, as the daughter dealing with all this, was ok first, and then they helped walk me through each step. Every single person that works here really loves what they do and wants to be there. That is rare to find, especially in elder care! They are all incredibly communicative, proactive, caring, and genuinely good people. The building is open, bright, and spacious! The rooms are big and bright (also hard to find!). The food is excellent, there are lots of options, and they will even assist you with dietary adjustments. There are a lot of activities, and they highly encourage residents to get involved. My dad is already leading 3 or 4 different spiritual study groups. He really loves it here, and I can rest easy knowing he is being well taken care of. I'm so grateful we found this place!

This place may have been great at one time, but those day are long gone. The food is terrible and…read moreno matter how many complaints they get they do nothing to change it. The staff in the dining hall has an "us against them" attitude. The administration is tone deaf at best, and their care for the residents is nonexistent.

Exceptional service, professional care and genuine, heartfelt compassion -- all describe the…read moresuperior team at Villas of Canterfield. Dusty, Judy and team are unmatched in the area. It's easy to rate them with five stars!

This facility has great staff. The care that is given there is fantastic. So many activities. The…read moreemployees treat the resident's like family. Don't take my word for it come and check out the facility for yourself. 5 stars all the way.

From the owner: Senior Living with what matters most in mind. The Phoenix at Braselton, located in the upscale…read moresuburbs of Flowery Branch, offers premiere Senior Living options including memory care, independent living and assisted living. Our state of the art community offers luxury style accommodations with an inviting personalized environment.

The two Safe Haven properties are wonderful places to consider for elders who are frail and need…read moremore one-one attention than many assisted living communities can provide. The staff are kind and caring and the environment is warm and homelike. And the owners are very involved in both places. Nancy Kriseman L.C.S.W

This place is a great alternative to the larger corporate assisted living communities. It's a…read moresmaller owner operated home with a friendly staff. They go to great lengths to make sure the necessary care is given to your loved one. They even have a garden that the residents can tend to and enjoy the "fruits of their labor". If this is a service you're looking for, then do yourself a favor and check them out.

Last nights Thanksgiving dinner was extremely enjoyable. The staff were dressed as pilgrims, the…read moretables were decorated as were the windows, the food was delicious and the feel was was one of family and joy. My mom has been in two other memory care facilities and neither one could hold a candle to the Oaks. The staff is so caring and loving. They treat all the residents like family. The management gets down and dirty with the care staff. Not one of them is hesitant to help care for a resident. I can go on forever in praising the Oaks. I am so thankful that Shelley was persistent in sending me emails inviting me to the upcoming events. That is what led me to choose Oaks when it was time for Mom to move.

I can't say enough great things about the Oaks! The staff is amazing and they genuinely care about…read morethe residents. The facility is beautiful and very well planned out. My mother is very happy living here and she comments often about how kind everyone is. The food is great, they have Chef Mark to plan and prepare the meals. I wish I could eat so well! The staff really go the extra mile, they let me know if there have been any changes with my mom, even if it's something minor. Mom's room is always clean, her laundry is done several time a week and is folded/put away for her. Her bed linens are changed once a week, the trash in her room is emptied daily. I would love to live here one day. Andrew, the Executive Director, is always out and about. He knows all of the residents by name and knows details about each one. He knew me by name before I had even moved my mom in. The Executive Directors at two other communities where my mom lived prior to the Oaks never left their offices and didn't know my name, even though I visited 4-7 days a week. Lynne, the Horizons activities director, is amazing. She has so many great things planned, my mom loves going for rides on the community bus, even if it's just the "scenic joyride" around Woodstock. My mother has lived at three other AL and memory care communities and the Oaks is by far the best. I visited four communities before selecting the Oaks. I also asked around a lot, talked to many people in the industry, including the caregivers, CNAs, etc. They all said how great the Oaks is and how much they would love to work there if given the chance.

Great ,Awesome staff Caring,loving, patient…read more Healthcare is a difficult area. Everyone will be treated independently.

Was NOT a good experience for our loved one...if u place anyone there...put a camera in their room…read morebecause that's where TRUTH is seen... Even when paying for full care and extra help...management was impossible to deal with..we tried and tried wit executive director and she and even corporate when we to them.. Made NO PROPER CORRECTIONS IN CARE... They did have several CNA'S That cared but management did NOT...

I have a loved one who is a resident @ North Georgia Assisted Living in Dawsonville. Moving him…read moreinto assisted living care was a huge step in our minds but the transition was made easy by Phillip and his team. Every member of the staff seems to truly care about the folks living there and we've not had one single regret since moving him in. The place is well thought out, rooms are nice, overall facility is very clean and the staff has ALWAYS been nothing less than very responsive & very helpful. There are plenty of activities available for the residents including a park with walking trails & exercise equipment next door. Let's not forget the food here - I'm almost embarrassed to say that I look forward to eating lunch there. The food is actually that good. Menus are well planned and published in advance making it easy for me to plan my lunch visits. The only criticism I have of the place is the Director's office is decorated with that tacky Tennessee Volunteer orange.

When we were looking for a home for my Dad we went to 3 other a…read moreAsst. Living home and didn't have a goo vibe. We walked in to N. GA Asst. Living & had such a great vibe! Soon after that we got our Dad in there! We love the staff & residents. They had several men which the other places didn't! I can not say enough for N Ga asst Living! Thank you for taking such good care of my Dad! Gayle Spelina Doster