My friend recommended Bev to me and I have never regretted taking my shihtsu there. I know they…read moretreat her right because she goes straight to them and doesn't shake like shes nervous. She always comes out happy. Bev and her son Dan are very good at grooming and also very good at creating a non stressful atmosphere for the dogs. No knicks or cuts either.

We have used Bev for years for our dog. She has always done a wonderful job. If you are in need of…read morea groomer give her a try.

I have never boarded my dogs before and was very nervous about doing so. Krista set my mind at ease…read moreand sent me daily pictures and videos. I can't thank her enough for taking great care of my fur babies while I was gone. I will definitely be bringing them back.

Very nice owner, took videos of my puppies playing and sent every day to us. They seemed to be…read morequite comfortable there which was very comforting. Pricing was also very good, my dogs are small and we're able to share a run. We will definitely use them again.

This place is a hidden gem. I've driven past this place numerous times and even did a general…read moresearch online for self- service dog washes. I typically try to stick with what I'm used to, but I'm so glad I ventured off and gave this place a try. Staff was friendly, and if it's your first time coming in, they give you a run-down on how everything works. They provide everything that you need (shampoo, conditioner, soap scrub brush, drying towel, slicker brushes, deshedding comb, finishing spray, aprons and high velocity dryers). I was able to bathe my fur baby Milo, and got him looking like he is fresh from the groomers. Staff will come and disinfect the tubs and drying stations and put clean items out for the next customer.For $21, this is definitely a deal. I am definitely coming back to use the self-service wash!

Fun and convenient Bright and welcoming…read more The sound of dogs arguing The place is busy for a reason

1st time was great. 2nd time it was ok but this time was told my golden isn't a good fit. Mind you…read morehe not even a yr old yet. Always says he's matted. No he's not, just tangles, I brush him all the time. I dont know if it's because it's Monday or what but a whole different vibe from them today. Will never recommend this place to anyone. I paid my last 140.00!!!!

I'm so happy to have found the Groom Room! The staff were terrific with my two Brussels Griffons…read morewho I fondly call Rotten & More Rotten! They listened to my requests & clearly care about dogs. With the combination of talent, patience, shampoos, clippers & scissors they worked miracles on these two unruly Fluffer's & turned them into adorable teddy bears! Many thanks from Griff & Scooter & their grateful Mama!

Ann has been cutting our dog's hair for the last couple of years. She has been very accomodating…read morewhen we needed to go outside the regular hours and has always been very friendly. The dog loves her too! She offers reduced rates for Monday through Wednesday grooming. The rate we pay is over $10 less than we were paying at PetSmart. Can't really ask for more. Give her a call if you are looking for a new groomer.

I loved Ann for many years. My dogs (and I've brought multiple) have been going to Ann since 2010…read more I have lived in multiple areas around St. Louis throughout the years and no matter where I lived or how inconvenient it was for me, I chose Ann. My dogs loved her and trusted her and thoroughly got excited to see her every few months when we went. I called Ann yesterday to schedule another appointment and when she returned my call today she told me she decided to drop my dogs as clients. Her "reason" was because I'm too far (currently in St.Charles) and that I could have an accident bringing them to her....um what? First of all I'm pretty sure that's my prerogative and if I'm supporting your business why would you care? Second of all I have lived in St.Charles for almost 5 years and she has never once had an issue about my drive there (although when I brought this up, she claimed she's always had an issue but just chose not to say anything). Now, because of location and work schedules and her hours there, there were times where I'd have to bring two of them at a time (with her approval) and she would knock them both out in one day. Because of the distance I wouldn't go back home but I would to sit or keep busy in south county until they were finished. Long day for her?? Yes, but, for me too. I get up at 3am for work and would even leave work a half hour/hour early to rush home, grab my dogs, and book it to keep our appointment, and then sit in my car or something for HOURS and tired as hell from my long day all just so she could be the one to take care of my pups. If that's not loyalty from a client/customer I don't know what is. Did she stay late for me to do this? Yes, and when she did I would tip her even to show my appreciation for all that she did. Was it always like this? Not until recently in the past year or so. Did she ever tell me there was an issue with this? No. Not once. Every few months that we would talk to schedule the next appointment not once did she tell me she had an issue. If she did I would've sucked it up and only brought one at a time because I respected and appreciated her and her business. I don't think she is truly being honest with me for the reason she is dropping me and my dogs and that's hurtful. For all the referrals, all the dollars and years spent believing in someone and their business. I would get shit all the time from my loved ones about how ridiculous it is to go to a groomer so far out, but I wanted to remain loyal to her. I would love to give her a five star review because her work is awesome, but she has shitty hours that are constantly changing and has no respect or appreciation for the clients that have helped keep her small ass grooming room afloat. I even asked if it was because she didn't like my dogs or me and she rudely just said , " nope you're just too far and I don't want to deal with it anymore." Like she was the one using the gas and being majorly inconvenienced?? I'm very disappointed and hurt by her actions.