If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

Morrison Ranch is open! offering quality care and located in a beautiful neighborhood with walking…read morepaths, putting green, lake and outdoor spaces to enjoy the view. the food was delicious, residents and staff were so friendly and welcoming!

My parents have lived at Watermark at Morrison Ranch (Originally Quail Park) for about 4 years…read more While my mom passed away last year, my dad continues to live at Watermark. Over the last several months, I have noticed an exceptional employee named Haley working in your dining room. Haley has a gift of caring, compassion and patience with every resident that she servers. It is obvious that she loves working with elderly people & it shows. Employees like Haley are rare, and she is an asset to Watermark at Morrison Ranch. John

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

The caregivers are amazing! They care and support my mom as well as our family!! The admin and…read morefront desk staff are caring, loving and give 110% to the residents and families. This is where is we would want to be if needed!!

Volunteering with Hospice of the Valley, I visit patients anywhere. Their homes, care facilities,…read moreetc. Recently, I've been lucky enough to have weekly visits to Countryside Living in Queen Creek. The facility is only a year old, and you'd never know it. Everyone seems like they've known each other for a lifetime and the hardworking team of employees has made a beautiful home for those living there. I've been blown away by this facility. From the attentive staff, the residents, the beautiful grounds, their activities and inclusion of all residents- it makes my heart so full. You feel like family the moment you walk in. The upbeat and compassionate energy is so contagious. They have one activity that I'm particularly touched by. Each week, Trader Joe's donates their unsellable flowers to Countryside. The residents join in the common area to create their own floral arrangements, which decorate the halls and lobby of this one-of-a-kind establishment. The smiles, the conversations, the interactions with one another...it's beautiful. As I was leaving today, after the floral arrangement activity, they had a little table set up in the lobby. "FLOWERS: $10". On the table were beautiful arrangements made by the residents that they were selling to visitors. My heart melted. How proud they were of their masterpieces and how each week, they meticulously pick out stems from the BOUNTY of flowers that were donated and put their own personal touches into their creations. I couldn't pass up the opportunity to purchase an arrangement. This wasn't made by an expert florist. This is a bouquet made by the hands of someone very special. Someone who finds joy in the small things. Someone who has a lifetime of stories to share. Someone who sees the beauty in friendships, small talk and being in the moment. Someone who reminds me everyday why I do what I do. Thank you, Countryside Living, for making each day a beautiful one for your residents.

So very rude! They don't listen, will talk over you and don't provide anything more than a room…read moreand food if you are willing to eat when they offer, if you don't feel like going down when they offer and ask later you get charges like room service at a fancy hotel, they only care about their money not the people.

I would not recommend this place for your loved one needed assisted living. I'll start at the…read morebeginning. In 2022 I stopped in to Broadway Mesa Village, completely overwhelmed knowing my mom could no longer live independently especially since her entire family lives out of state. The director and sales manager at that time had been there many years and were welcoming and helpful. I was thrilled to move my mom! She needed a low level of assistance which included stand-by during twice a week bathing and some re-direction but that was all. About a month after she moved in, it was announced the director, sales manager and long-time chef were leaving. Over the next almost 2-years, there was a revolving door of directors, interim directors, or corporate staff filling in and nursing staff changes, before the current director. I visited every 3 months and always had a sit-down with them to share my thoughts and concerns, except I could not get a meeting with the current one even after I decided to move her out of the facility. I felt that would have been the most important meeting. So, back to her level of care. No meds, no special needs, just stand-by for bathing and housekeeping. Never once when I visited or any family visiting did anyone come for her shower time. When I asked, I was told my mom would send them away. OK. I get that. But she was never clean when I visited and she had several (at least 4 in 2 years) UTIs that sent her to the ER. Each time her mental state declined. Earlier this year it was decided her care level would need be increased from Level 2 to Level 4. This should include showering assistance (not stand-by) and distribution of her 2 prescriptions at $1900 added to what were were already paying. Now, I still NEVER saw anyone come to help with bathing or dressing. Her hygiene was unacceptable. I always made it clear that I lived far away and mom may need help with simple tasks like keeping her phone charged but often her phone would be dead and I'd have to call the front desk to make sure they'd seen her that day and ask if someone could charge her phone. Now to housekeeping...her apartment was also dirty! Every time I visited, after getting mom clean, I'd clean her room. Dishes were always piled high in her sink. It smelled. The floor was dirty needing both sweeping and mopping. Her refrigerator was full of rotting leftovers she'd bring back from the dining room. Once, when her mental state was not good (and shortly after was diagnosed with another UTI), I found over 20 cups and glasses from the dining room in her apartment (in her cupboards, sink, drain, side table, and bathroom). When I returned them to the kitchen, they were shocked. I was too. Why wouldn't housekeeping take them back? Oh, and the roaches. First a dead one. Hmmm. Concerning. Then next visit a couple of live ones. Maintenance came out to spray immediately once I reported it. Upon move out, under the mat in her shower, a bunch of little baby roaches scurried out of the light and I scurried out of the room! Lastly, when I decided it was time to move her closer to me and gave the 30-day notice at Broadway Mesa Village, it was very hard to get any answers as to how to get her medicine before we left. I also needed assistance getting my mom on a call with a nurse in the state where she was moving for an assessment. Seems like it would be a pretty standard request from one assisted living facility to another, but I was told by the director (through the new person working in the business office, yeah she didn't take the call) that no one could take the time to help my mom access a video phone call for 10 minutes. She lived in an assisted living facility with very little, almost no assistance. Luckily for me, there were 2 people that had worked there the entire length of my mom's residency there that definitely made both of our lives better! One helped my mom with that needed video assessment on her own time and the other mailed my mom's meds that weren't available to me on her move out date! Angels! There are definitely amazing people there and I give them a lot of credit dealing with my mom and helping me from afar and I'm forever grateful to them. But the ownership and management and how this facility is run day-to-day is very concerning. If you plan to move a loved one here, you need to be a strong advocate for them, monitor their care, and visit often! Thank you for your time if you've gotten to the end of this long review.

I am here as a and I have been here two days and and blinds have fallen on my mother-in-law…read more He's about hit her in the head and there's green hard on her faucet heads that they still will not fix AC unit is leaking all over the floor in the kitchen And this is a health hazard for the possible slip and fall. But when I called the office they were rude disrespectful and this is to me as a visitor. I can imagine how they speak to the residence. But they told me that she waiting list. I told her what warrants emergency and destruction of personal property because the AC unit is leaking all over her kitchen floor they put a bucket down well if I wasn't here she could have fallen and really hurt herself I am never in all my stars for as much money as she needs to be treated and told this and be put on a waiting list when this is a very serious matter, especially and broke a should be ashamed of themselves in charging these people and treating them like this when they don't deserve this You are taking advantage of people like this. May God have mercy on their soul.

It gives me no pleasure to write this review but I feel it is important to share a recent…read moreexperience. My mother, who is 95 years old, has lived at this facility for the past 3 years. I could write about more than a couple of very negative experiences during this time but I will focus here on this past Sunday's Mother's Day brunch. The brunch itself was okay, the food was neither great but not bad, but when my mother wasn't able to finish her whole piece of salmon, I started putting it in a small container that she brought with her (they refuse to give a "to-go" container) when our server told us that we couldn't take it out! Excuse me! A mediocre brunch that we paid $24.00 a piece for and they would not let us take our half piece of salmon home! I don't blame our server as she is told what to do by management, but I feel that this just wrong and borderline abusive towards the elderly who are easily taken advantage of. Come on Robsons, please do better.

This review is based on the tour only. I am looking for a place for my parents in the future and…read moreLegacy was a very nice tour. They answered all my questions and they were very kind. The facilities seemed clean and well organized.

Relative lived here 2 years and was extremely happy. The caregivers are compassionate and…read moreefficient. Front desk is knowledgeable and friendly. Chelsea and Terri on nursing staff are professional and handle things logically. Cannot say enough about the way my relative and our family were treated at Legacy! Would recommend to residents and caregivers looking for a company that cares. Thank you to everyone who was involved in caring for my family member.

You have a care Team that really cares and takes there job…read moreseriously one particular person I have encountered is Savannah Gantz she is a hard worker and seems to genuinely care for people

Our mom was a resident in memory care for almost 5 years. The staff became family to her and to us…read more They made mom feel safe and loved. We appreciated that when we visited we could spend quality time with our mother. We are truly blessed to have found Sky Vista and their caring team. From our Mom's last day in earth to our visit to say goodbye, we felt the love they had for her. And they knew she loved them. Eternally grateful.

Very good care. My husband was in memory care. He had the best care ever. Great room great…read morecaregreat good. Oh

Amazing facility with an outstanding staff! Everyone is so cheery and helpful. We know we made the…read moreright decision moving our loved one to American Orchards.

9/27/25 First visit…read more What is New Hope? New Hope Community Center (Outreach), is part of our Church located a couple of miles from our main campus. Services 5/5 New Hope serves the local community providing social services assistance for job hunting, utilities Assistance, shelter locating services, food bank services, clothing services, limited first-aid services, haircuts and a church service for individuals and families. Staff 5/5 This organization is Managed by Mark who conducted our tour. His "all volunteer" team do God's work providing support and services many in our community in need. Needs New Hope is dependent on the generosity of several large grocery chains, other churches are contributing clothing, food, financial contributions, and who have joined New Hopes vision by volunteering time at the center. My wife and I enjoyed our tour and are amazed at what they are doing. I see Mark periodically at Broadway Christian Church Sundays and he pops his head in my office during the week for a warm hand shake. I am blessed to know him. Mark you have a servants Heart doing Gods work, May God continue to bless you and New Hope, Amen.

Excellent resource for people in need. They have a food…read morebank, clothing bank, job resources, and you can get a free haircut by a professional beautician. Sometimes people can even get help with their utility bills. The thing I like the best about the food bank is I get to pick my own food, and they give a lot of it. The clothing bank is stocked full not only clothes, but linens, shoes, accessories, and you can ask for a hygiene bag that contains shampoo, conditioner, shavers, Etc The volunteers are friendly and helpful.