I had a wonderful experience taking my Mac to Macnician. Prompt, friendly service, and a knowledgable professional. I didn't know who to take it to, and just for the peace of mind, and based on good reviews, I drove 40 minutes each way. The parts needed were in stock, so I was able to pick it up later the same day. I thought the cost was fair, too. read more

Really disappointed in Macnician. We had a full house Ethernet system set up including a Ubiquiti. We were told at the time that the set up would include tech support as well. I have needed support maybe once a year but find it very difficult if not impossible to get answers and his rapport is very poor. read more

MacNician is simply Amazing! While the Apple Store is fun to visit, they cannot simply accommodate the every day person's budget for fixing their aging Mac! A few examples: Screen is broken on a MacBook or you need a new battery, Macnician can fix it for a reasonable price very quickly. If your machine is not worth fixing, Brian will help recover your data and migrate it to a new Machine... and guess what, if you can't afford a Brand new Mac, Macnician has affordable refurbished Macs available with a warranty! If your machine has life left in it Brian will also take it on trade towards a replacement, or help recycle or donate it. Just need IT advice, Brian has it to share! I've been using Macnician for years to help me with all my Macs, for both, software and hardware help and recommend you all give Macnician a visit. read more

Brian is the best! Always behind helpful in diagnosing issues, explaining them fully and then solving the problem at a reasonable price. I have gone to the Macnician over the years to help with a variety of things and he has solved them all. I could not recommend the MACnician more, he's incredible! read more

Great guys, great prices, always up front and honest. They work quickly and have always been satisfied with their services.

Took in two different older iMacs at different times to see if they could be kept running for a while longer, one of which would no longer boot. Brian was able to figure out the problem immediately on the one that wouldn't boot, and we were able to get both machines back the day after we took them in. The service was great!! No hidden costs and I would highly recommend them to anyone with a problem with an Apple computer! While I hope I don't need to use their service again for a while, I would go back to them in a heartbeat for help! read more

Ok, first time here. So glad I found this place. The man knows his Macs! He is also nice and efficient and reasonable. Great customer service. So far, all good! Waiting to pickup a replacement for an older (but loved and needed) power book G4. Expecting continued good vibes here! read more

Brian tricked out my iMac in one afternoon. Every time I go in there it's been a 5-star experience, and it's incredible to have this level of service right down the street from my house! Thanks a million to Brian and everyone at Macnician, Highland Park, IL. K read more

They are the best! They fix everything MAC. I have had upgrades, repairs and installs. Brian will always recommend what is best, even if it means telling you that you are better off buying new or going elsewhere! read more

Came in to fix an old iPad. The gentleman that helped me was so nice and honest and told me it wasn't worth it because it was so old and didn't have the newest updates available. I appreciate his honesty rather than taking my money. read more

Brown is a life saver! MACnician is always my go to source on anything apple related!

This is overdue but I've come in twice to replace two different keys that were coming off the board, once last year, and just now. Both times I was taken care of promptly and courteously, and out the door in less than 5 minutes. Both times they refused to charge me. I'll be recommending them to other Mac users read more

Brian and his staff are knowledgeable and communication is wonderful. They will "get the job done" on your Apple gear. read more

I was SO impressed with Brian and the MACnician team. I came in with a problem with my MacBook Air, and they were able to diagnose the problem in minutes. The parts had to be ordered, but the cost was incredibly reasonable for both hardware and labour (especially compared to the arm & a leg for which you'd owe the Apple store). I was impressed with how professional they were. They helped me right away, they made me feel that they were glad to have me as a customer, and they went above and beyond to fix my issue. I DEFINITELY recommend them! tl;dr? * Great price * Extremely knowledgeable * Polite and professional read more

Broke the screen on my Mac and thought it was donezo. Brian was able to recover the hard drive within 1 day at a lower price than I had expected to pay. Magic!! Awesome experience, highly recommend. read more

In a day & age where we are overrun by large, faceless corporations that lack integrity in their service & empathy towards catering to their individual client's needs, MACnician is surely one of those independent shops to be regarded. My MacBook Pro was on it's last leg, needing a new hard drive & battery. Being on a tight budget, the gentleman that tended to me not only gave me all the best options to resolve my situation, but his colleague chimed in with extra advice to further rectify my dilemma. Moreover, witnessing my distress, I believe they did a bit more "magic" than they had to & as a result, I was able to complete my portfolio. They may not know it, but they didn't just assist me by fixing my laptop, they helped me get closer to fulfilling a life long goal that means a lot to me. For that I am ever so grateful & wish them all the success they deserve. read more

Had my Mac for 5 years and crashed for good. Thought about getting a new one but went to Macnicians on a recommendation. Got there in morning, problem was diagnosed and I approved the repair. Was ready in afternoon for quoted price and issue was resolved. Mac is better than ever. Brian and Remy were very courteous and professional and knowledgeable. I would highly recommend this business if you have a Mac. read more

What a charming group of computer nerds! Got a replacement battery for my 2015 MacBook Pro after the Apple Store told me they wouldn't work on it due to moisture having touched it. Everything was handled more quickly than they'd promised, and with a great, friendly attitude. We're new to the area and we're new, committed fans of MACnician read more

If you ever need repairs or upgrades to an older MAC desktop, THIS is the place to go. The owner and tech both are extremely helpful, and amazingly, they have no hesitation in calling you with a LESS costly alternative to what they had proposed to you earlier. They are fast, welcoming, responsive, and honest. The finest service establishment (of any type) that I have discovered since moving up here from Indiana. read more

I have a 2009 Mac book pro that they brought to life. They change the mother board and asked us if we want to upgrade the memory and they returned it the next day. Our Mac was much faster and it's like brand new. We are grateful and thankful to this place! God Bless to all of the people that works at MACnician! read more

Outstanding service. I had a noise that I thought might be the hard-drive failing on my older MacBook Pro. Took it to the Apple Store, and they said everything was fine, but didn't know what the problem could be. Brought to MACnician and they spotted the problem immediately. The fan was making the noise. They tried to clean it to save me the $$$ to replace, which I appreciated. They ended up replacing the fan, took less than an hour and they even ran diagnostics. Highly recommended. read more

Very down to earth technical people. Need Apple products help, go see them. Awesome and comfortable office/store.

Fast and very knowledgable! Having my macbook fixed at MACnician is one of my better experiences in getting a computer or device repaired. Brian the owner gave me great deal on the diagnostics of a hardware failure (spilled tequila), and the replacing and upgrading of my logic board. Thanks again guys! read more

I've been going to Brian since he first opened in Ravinia. He always tells you like it is, is always fair in his pricing and completes everything quickly and efficiently. Brian understands that your home Mac is not a luxury item, but a necessary and personal part of the household. And he treats your beloved Mac accordingly. I can think of many other service providers who could take a page from Brian's book, which I'm sure is a Macbook. Steve Sher read more

They took my 5 year old slow Mac and supercharged it with a solid state hard drive. They also gave my son help over the phone for our laptop without charging us. They know what they're and charge a fair price. read more

Came in to get my MacBook Pro (late 2011 model) up to speed. Brian looked over my Mac and determined I needed more memory so we upgraded from 4GB to 16GB and everything is SO much faster now. In and out in under 30min // less than $200!! Convenient location w/ parking outside. Glad I found this place. Thank you!!! read more

If your Mac, etc., has a problem, you really want to go to MACnician for the fix: knowledgeable, helpful and personable personal. This is based on two different problems I've had over the last 6 months, both diagnosed quickly and professionally, with helpful explanations given as well. read more

Brian and his staff are absolutely incredible. I cannot say enough good things. Incredibly kind, thoughtful and available, they exemplify "best in class service." Brian and his team never over-charge, and most important, they are always welcoming. I have reached out to Brian from across the country, and he has solved emergencies. Also, super important as a woman: Brian and his team never make me feel stupid, even if I am asking about a super simple issue. He is also super trustworthy and discrete, in terms of handling sensitive data. Absolute best there is! read more

Just want to give a shout out to Brian and his staff for being my go-to guys when I have a problem with my Apple computer devices. They are both very knowledgeable and very patient in dealing with me and, in the past, have actually made house calls to me. Of course the virus might've changed that, but it's worth giving them a Call because they have traditionally gone above and beyond in terms of helping me out and showing patience in the process. Michael Pierce read more

Just like all of the other yelps reviews for Macnician - I have to agree, this is the go to place for Mac repairs. After spending a frustrating hour with the Genius Bar I gave up and hauled my IMac to Macnician. The woman at the Apple store diagnosed my computer incorrectly and basically threw her hands up and said she couldn't help. As it turns out it wasn't a major repair. One overnight at Macnician & $90 later and my computer is as good as new. Honest, quick and dependable service. Happy customer here & no need to deal with the Genius Bar any longer! read more

I came in for a class on Photos with my iMac only to discover my iOS was way out of date. After talking with Blair for a few minutes about what issues I was dealing with (more than just Photos), we decided to meet for individual help. I got my iOS updated at home and returned the next week to see Blair for an hour. I discussed the problems I was having with saving and organizing my photos, coordinating the family calendar, and missing music. I felt foolish for some of my problems and questions, but she never rolled her eyes or answered in a condescending manner. She treated me with respect and clarified what issues I was having or goals I was striving for, then straightened out my problems herself or gave me step by step instructions for how to fix bigger projects at home. I had thought I'd need to replace my desktop (late 2009), but Brian looked at my computer and explained he could increase my memory and install a newer processor for a couple hundred dollars (roughly $300- 350 I think depending on how much memory I added). That's a fraction of the price a new laptop or desktop would cost. I highly, highly recommend coming in to the Macnician. read more

It sucks when you have phone or computer problems. Often it is hard to et things fixed the right way and quickly. The guys at MACnician go above and beyond to solve the problem. Quick fast service - I give these guys 2 thumbs up ! read more

Was recently referred to Brian at Macnician. Was upgrading my '11 iMac to a SSD drive as a way to stretch out the usable life of my main work machine. We worked together on the parts needed and where to buy the install kit and gave me the time frame for repair/upgrade. He beat his estimate by 50%, The machine is quicker and it all went as planned. Very easy guy to work with on your Mac issues. read more

MACnician is hands down the best!!!!! Very knowledgeable and quick to diagnose the problem. Brian and staff are so friendly. Also, trustworthy and fair pricing......Good vibe in the showroom too!! read more

Brian and the staff have been helping me for YEARS now with all kinds of things, from desktops to laptops to iPads to iPhones. They are WONDERFUL! read more

If I could give them 100 stars I would!! My daughter had something spill on her MacBook while studying with a friend at Starbucks. It stopped working and would not power on. Of course she called me in a panic. I called MACnician at 5:55 right before closing time. Remy took the time to listen to my concern rather than rushing me on the call. He sounded optimistic they could fix it. I took it in the next day and he and Brian did their magic. Needless to say I have a very happy teenager and the repair was only $100!! Apple wanted a minimum of $300 to $800. Unfortunately the extended 3 year AppleCare we purchased two years did not offer accidental breakage or spillage at that time. We are extremely lucky to have MACnician so close by. They are the best!! FYI- since I could not add that additional coverage to my AppleCare, I will be adding the laptop to my personal articles policy just incase It ever happens again. Those types of losses are covered!! Thanks again Brian and Remy!! You have no idea how relieved we are. read more

100% great. They have fixed every issue perfectly, fast and at a fair price. They offer all kinds of help. Looking for used Macs go here first. Need something fixed or upgraded, go here first. I rarely find places that I enjoy going to with broken items but they are great. Really. I bought an older Mac computer with 2 terabyte storage for just st a little more than a extra hard drive. I use it as a extra back up. That way I have everything on a working Mac! ( yes I have external back up drive too) Anyway, you need Mac help...you found it. read more

Brian is very knowledgeable and honest. I had a few issues with my son's macbook and iPhone - every time I was very happy with the quality of the work done! Thank you Brian! read more

I have been a HUGE fan of Macnician for years now, I have recommended them to every human that owns an iPhone but really for any Mac products, I recommend Macnician. This week, I had an experience that sealed the deal--my hard drive died on me with no warning (no warning that was apparent to me anyway). That was not the catastrophe (my iMac is hardly new), the catastrophe was inadequate backing up, by me. Long story short, after being told the hard truth...that my stuff was almost definitely NOT recoverable...THEY DID IT. Brian and Remy (spelling?) did it! I am so very very grateful! read more

Once again the MACnicians have come through for our family. Brian, as usual, expertly wiped out my no-no of malware. :-) And double kudos to Michae.--he checked out my son's laptop and help clean it up a bit so it would run faster. My son did NOT need to do anything further to his laptop and as is their code of business--Michael honest and did not try to push him into a costly repair. Just now, Michael spent time with me over the phone to get my home network going again (I will never click on xfinity, Michael, I promise). Never, ever trust anyone else with your Mac. These guys are the best and can be totally trusted. read more