Excellent experience with this office and their staff…read more Since I completed all my documentation online the previous day, I was able to check in and taken to the back within minutes. The rooms are clean, well lit, and situated with modern equipment. They let you choose what Netflix movie to watch (careful to choose a laughter filled comedy with your mouthful). It was first appointment with this office, so it was extended, but the digital, full mouth scan was useful for ordering a night guard. No gooey mouth-mold for me! The hygienist, dental assistants, and even billing folks were all outgoing and friendly. The dentist was gregarious and thorough, and I feel that they really care. Our whole family is now going to this office.

What a fun place to get a cleaning! The facility is CLEAN like brand new clean. The staff is…read morefriendly and caring. They work to get to know you and make a lot of strides to ensure your comfort. They do a lot of initial steps without explaining what they're doing, so that could improve. They did try to get me into Invisalign on my first visit. They did have a good explanation and they were very easy about me saying no thanks. I changed from Kyle Parkway because of my insurance but I'm not at all unhappy with the change. I felt well cared for start to finish.

Highly unorganized and unconcerned with patients as individuals. Office staff do not return your…read morecalls. Treatment plans are padded for EXTRA financial prosperity for the dentists. Emergency/ pain alleviation is not in their vocabulary. Basically, follow their treatment plans and no leniency or urgency for emergency issues. From start to finish w/ Castle Kyle, I knew I was only a $$. I found a dentist who is night from day to Castle... and apparently what I am saying has been said by many. Do not give these people your $$.

This place is a joke . They are always rescheduling my appointments due to them not having a dental…read morehygienist . This has always been their biggest issue . I shouldn't have to go through so much trouble for a simple cleaning .

Unbelievable! Very, disappointed. Lost my business. I gave 3 hour notice that I could not make my…read moreappointment due to being stuck a a job and they informed me they are charging me $50 dollars. BS I've never actually had any medical or dental practice enforce the policy before. Cheap, greedy practice . Like they don't make enough. Huge scam! Don't use! Skip this dentistry!

I started as a new patient with Kyle Parkway Dentistry last summer and every cleaning I have…read morethey're amazingly friendly and the office is super clean. Appointments are really easy to get and they're flexible if you need to cancel. I like that they put Netflix on for you while you wait or are being worked on. It eases some anxiety over someone working in your mouth. I think they work with relatively new hygienists and assistants and I enjoyed the pleasant conversation between my assistant and the doctor yesterday while my teeth were being cleaned. It showed a real camaraderie between them and the excitement of the assistant with all she's learning. The doctor was a little behind but again, having something to watch kept me entertained. They're a great service and I'm glad it's not too far from home.

Going to a new dentist is never easy. It can be frightening and overwhelming...My first visit was…read morethis week. First impressions were--office was clean and beautifully decorated. Atmosphere was very welcoming. The staff were polite and knowledgeable. I had the pleasure of seeing Dr. Nitya Chharbra. She was warm and caring. I appreciated her honesty. She understood my fear and was compassionate during our conversation about my options. All of the staff I interacted with were a joy. My family and I will be returning.

This was the worst experience for not one, but both of my daughters. Braces were placed on my…read moredaughter and when removed 18 months later, it was then noticed that they missed an adult canine which was still up in the gum and had bracketed a baby tooth. Needless to say, my daughter was devastated and I was extremely upset. We went elsewhere to then get the braces out on again and now had to receive oral surgery under anesthesia to fix the problem. The second daughter has braces for 2 years and when removed, there was an obvious spade between 2 top teeth. We were told the retainer would close the space. CLEARLY, that didn't happen so my second daughter was also now back in braces. When a refund was requested for the $5200, it was flatly DENIED. Do NOT go to this dental office for anything.

Ask for Charlotte as your dental hygienist! She was the sweetest individual and really did a great…read morejob of making me feel comfortable. My gums are super sensitive and she treated them with care. I was very pleased with her! I also love that they have TVs to help pass the time while your waiting in the rooms. I've never been to a dentist like this before.

FINALLY, progress. I got the call from the office manager I've been waiting for. Went in for my…read morefollow up; much better experience. There was actual facts, numbers, and a refund was owed. Only took 7 months! Follow up with the doctor went well; more healing was needed before finalizing my treatment. I was then offered an appreciated discount on other products I was planning for to personalize my look. Couple of things to think about here. I went to a dentist before choosing Aspen; didn't go with him for one reason. He wanted to leave insurance out of the procedure and I would have spent 12,000 bucks. Total mom and pop type place. I think his mom was the actual dental assistant. Did I get a good deal going to the "chain" dental place? Yes and no; consider asking Aspen of they're doing an IT upgrade any time soon?

Dentist was friendly loved the tv and Netflix to watch however waited 2 hours before seeing the…read moreactual dentist and the price scaling was very overpriced with insurance. Care seemed like you would be in good hands.

What ever you do; I do not recommend going here. All they care about is taking your money. I went…read morein and 1st visit was $900 dollars so I got on my payment plan. I got bone grafting after 2 back teeth were taken out and my jaw done looks crazy because I don't even think she did the bone grafting right. No one called after this big procedure. Months later I went in cause I big fill came out on one of my front teeth and when I went in I was told it needed to be pulled and I was distraught after just needing a fill so I asked for a quote which included a bridge and was quoted over 3,000 dollars. I took my sad self and said no more and got a 2nd opinion and guess what y'all, that tooth didn't need to be pulled and I'm happy at another dentist oh they also took money from my mom, my mom wanted Invisalign's and instead of telling her no cause after Invisalign it wouldn't fix her issue in stead they took her money instead of telling her the issue she had Invisalign would not fix it so now $3000 just because they saw easy money to take. Stay away from here, take your money else where. The new place I go to calls me after every procedure and ask how I'm doing and don't make me feel ugly cause I'm trying to get my teeth on the right track. I'm so grateful I got a 2nd opinion

I have been going to Kohlers Crossing Dental since 2022. The doctor is very knowledgeable and even…read morepicked up my sinus issues on the x-rays. Staff is always very nice and polite.

Misinformation was given by this office and when I called to get some answers I was put on hold…read morethen sent to voicemail. On the voicemail I explained the problem and asked to be called back. They NEVER called me back!!! So I went into the office today and was explained the situation. Angel told me that they were going to call me back until they had answers, which was 9 days ago ugh. Magically I got all my answers in less than 8 hours TODAY, isn't that funny. People be warned: This office will not call you back if you have a concern. You have to show up to this office to get anything done. Silver lining I was validated for my feelings about not being called back. I don't recommend this dental office.. It has poor practices and Snotty attitudes. No thank you!!! You're FIRED!!!!!!!

I highly recommend this dental office. They are very gentle and patient with my 5 year old boy so…read morehe loves going to the dentist!

The staff are friendly and competent, but the paperwork is a *nightmare*. Literally, every time we…read morevisit, I have to fill out every single page all over again, and I cannot understand why. I know it must be a logistical nightmare for the office. It is incredibly frustrating to just continue to repeat myself for pages and pages (many of which ask for duplicate information), particularly considering that it's info I just shared six months ago. I really hope someone in charge can figure out a solution to streamline this process.