Update: the crappy neighbors have long since moved away and the quality of life has increased! No…read moremore worrying someone will steal our packages, no more shady people hanging around our unit, and much better neighbors have moved in. MW is now a better and nicer community to live in. ******************************************************* My husband and I bought our condo here one year ago. We decided to buy over continued renting in order to have equity and invest that into a future single family residence. Mission Woods was what was in our budget at the time so we settled on this complex to buy. We've been back and forth on whether it was the right decision or not. I don't know if we just drew bad luck with our neighbors or if it's like this throughout the complex but we've had several problems with ours including stolen packages. Luckily, we were able to put a stop to it by confronting the culprit's parents face to face. From what I've observed, most of the apartments/condos are not inhabited by the owners, but rather by renters. This makes it less likely they're as invested in the complex as owners. The complex is nice with a tennis court and pools. There is ample parking for residents and guests. It has the potential to be a really great place to live, but there has to be greater effort put into the observation of the HOA rules and landlords being held accountable for their tenants. We just want to live here long enough to save up and sell and buy a single family home.

I've have lived here for over a year and it's nice and quiet here. The neighbors are friendly and…read moregreat on site management services.

Serene, green, lush and very beautiful complex. This is the perfect place to call home. New…read moremanagement is making many positive changes. Carlos the manager is invested in making this a wonderful place to live at. He has worked on improving security, improved the cleanliness of the pool area, assures your unit is in good working condition, maintenance is quick in fixing any problems. Drake Manor also has nice amenities.; a tranquil pool and spa , the community center is well equipped with a beautiful tv room, working computer lab, a small but well equipped gym.

I've lived at Drake Manor Apartments for a while, and I've noticed very positive changes since the…read morenew manager started. The property is more well-kept, concerns are handled quickly, and overall my family and I feel much safer. I've seen the manager walking the property both during the day and at night, which really shows how much he cares about keeping everything in order. When an unknown person entered the property recently, it was addressed right away and reminder notices went out the next day. I also appreciate the events management puts together--they're enjoyable and help bring the community together. I do hope to see future updates made to the community room and pool area, as the furniture and some areas are starting to look worn and could use some refreshing. Overall, it's clear management cares and is making great improvements.

Twice now Nancy and Tom have been the reason we were successful in purchasing our homes. They are a…read morestellar team, bringing their years of knowledge, experience as well as the connections they have built that make all the difference in the dense and challenging Southern California real estate market. Our first purchase was 11 years ago, they helped us close on a short sale as first time buyers within 30 days. This last sale/purchase was in the fall of 2021. We listed our home knowing that it was going to be a tough market to try and have a contingent sale, but they pulled it off. They kept clear lines of communication so we would know when our home was being shown as well as every step that was needed in the process. They worked with our buyer and the buyer's agent to keep everyone settled and focused while we were on the hunt for a home. Tom made himself available every time we asked to see a listing. As a team, they were a key reason that we were the successful offer on the home we ultimately purchased. The Telfords have many years of experience in the industry and the sellers agent worked in the same office with a business contact fimiliar with Tom and Nancy. The home had fallen out of escrow prior, and our sellers were hesitant. The contact person assured the sellers that the sale would go smoothly with the Telford team at the helm, and it did. It's so confusing to try and pick a realtor, there are tons of them around and it's hard to tell who really knows the ins and outs of the industry. Save yourself the hassle of hunting and trust the professionals who will truly have your best interests at heart.

I was disappointed with the efforts from Telford Real Estate team to find buyers for our home. We…read moremeet with the Telford's approximately three weeks prior to listing our home to get an evaluation of the Claremont market, get a feel for a reasonable sale price based on current market conditions, and to get advice on any improvements needed for our home prior to listing. The Telford's informed us that Claremont was still considered a high demand market with limited inventory and if we listed our home slightly below market value we would likely get lots of interest and multiple offers. We followed their advice, made the necessary improvements, set our asking price slightly below the suggested market value, and kept our home in top condition and available for viewing. We only got three buyers to look at our home (all from other agents). The Telford's never brought a single client to view our home. We were lucky to get a single offer but we had to settle for $30K below our asking price. The Telford's efforts to find us buyers appeared to us to just put a "for Sale" sign in the front yard and list the house on various real estate websites. The Telford's did do an adequate job of taking photos, writing a description for the listing, setting up escrow, working with the buyer agent, and supporting the home inspection and buyer walkthrough's. I felt that the Telford's just did the bare minimum effort to sell our home, the easy path for them, not working to get us the best deal, while collecting a $29K commission on the sale of our home. I was not impressed with the efforts from these folks.

Rancho Ontario Mobile M Home park located at 1456 E…read morePhiladelphia Street is a 55+ community and is managed by Cabrillo Management located in San Diego. While this community has had its challenges with some of the residents bringing in some undesirables, and the on-site management team has done a good job of removing these "issues." The community is maintained and a great place to live. Pickle ball courts, dog park, social club events, and the list could go on. To keep it real, some of the homes here are in need maintenance, but other than that, folks in this community do try to help one another. Come join our community!

My mom lives there. The facility is clean safe and has many amenities that my mother enjoys.read more

When I moved in about 3 years ago, I was given the option to sign a few lease terms. They said that…read moreonce my lease expired, I could go month-to-month if I chose to. Upon move in, the place was not clean, walls were dirty, carpets were stained, there were roaches and black widows everywhere. After I got settled in I found that my sink was leaking water, so I called the office to have it fixed. The office said don't worry about the leak, I didn't have to pay a water bill, and they weren't going to fix it. During the summer, the back office got up to around 115-120 degrees, so I requested it get fixed. They put insulation above the drop ceiling, so then it only got to about 105 degrees on a hot day, literally. I asked what else they could do, they said nothing. It turns out that the system was under sized, the ducts were old, it was a mess. Most hot days, the AC would run for about 20-30 minutes then shut itself off. They had someone come look at it, he said it was fixed. A day or 2 later, it happened again, they sent him out again, he said there was no problem. It happened again, they said there was nothing they could do, since their AC guy said there wasn't a problem. I asked if I could look at it, they allowed me (I'm an AC tech). The unit was old, over working and over heating, I let them know it needed to be replaced, they said that it wasn't going to happen, I just need to run the AC less. Fast forward a bit, my lease was expiring so they called me to renew. The lady I spoke to gave me the options, and I wasn't sure what direction I was going to go, so I opted for the month-to-month until I figured things out. The lady said that's fine, she would get the paperwork together and send it over. About a week or 2 later the paperwork was sent to me was for a lease. I called the office and a different lady answered the phone, I explained the situation and she told me that they don't offer month-to-month leases. I told her that its always been an option, and the lady I spoke to last agreed to send me the m-to-m paperwork. This lady got belligerent with me. She said she couldn't talk to me and I would have to call back when "I calm down." I called corporate about a week later, and I explained the situation. They got it handled and gave me a six month lease. When that lease expired, they called to get me to sign an 18 month lease, which I wasn't looking to do. I told them I might be able to do a six month but, being in the middle of COVID, I couldn't predict what the future held. They weren't willing to work with me, so I said I would start looking for something else, as my schedule permitted. The lady from the office said to let me know ASAP, as the owners want a lease or want me to move. I told her I would do my best. This Monday, I got an email asking me to turn in the keys, that day. I called the office and explained that I couldn't do that, as I have to get my stuff out of the office, and I needed time. She tried telling me that she gave me a 60 day notice December 1st, 2021. I asked how she gave me notice, she said she emailed me and delivered it to the office. I looked through my email, there was no notice. I explained that when I went to the office 3 weeks ago, there was no notice. She told me I needed to be out ASAP. I stared getting my stuff out. Wednesday, I got a call asking when I was going to be out and when I was turning the keys in. I told her today. So they kicked me out without providing a 60 day notice, as was stated in our lease agreement. On move out, I asked her for proof of service that she was required to give me, she said she didn't have it. So, they broke the law and kicked me out illegally.

Hello, I have…read morevisited the Arrow Business Center quite a few times over the past few weeks while looking for an office/warehouse space to lease. This is a very nice park. They have a variety of sizes or spaces to lease. Good lease terms. The woman who works in the office is VERY nice. Her name is Jeannie. Knows he park and the competition very well. This business park with definately be in consideration when it comes time to make my final decision.

Very quiet and well kept. Have never had any issues in my 2 years living here…read more The courtyard is kept clean and it looks great. Never really see or hear any of the neighbors, which isn't a bad thing because I enjoyed how peaceful the area was. New floors and countertops were a nice bonus and we were lucky enough to have a patio our last year here. Management was always readily available for questions and repairs. Can't say I have any bad experiences, will definitely miss the place.

This company is horrible . They hired a unlicensed maintenance man to fix thing with in the…read moreapartment complex . Well now it's burned down due to this . This complex was part of the 3 alarm fire in upland on 5/4/2021. 51 units and family's lost there homes . this company does not care about what happened to the families that lost there house . The day after the fire they already had investors planning on build a new complex . Do not trust these people !